OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #8 with an average rating of 9.0, while Tidal Software by Redwood is ranked #19. SMA Technologies holds a 1.8% mindshare in WA, compared to Tidal Software by Redwood’s 4.5% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Tidal by Redwood and OpCon are robust solutions competing in the automation and scheduling software category. Tidal, however, has an advantage with its advanced scheduling capabilities across complex environments and predictable pricing structure.

Features: Tidal is revered for its advanced calendaring and cross-platform scheduling, allowing flexibility across various environments. Users benefit from robust job automation that handles complex dependencies effortlessly. Its user permission segmentation adds a protective layer, enabling controlled access and preventing unauthorized actions. OpCon excels in automating repetitive tasks and offers significant self-service capabilities that empower users. It enhances integration across core systems, inviting seamless process flows that simplify operations on multiple platforms. Lastly, users cite its ability to handle and monitor tasks efficiently, reducing manual oversight significantly.

Room for Improvement: Tidal users report a complexity in learning its system, suggesting improvements in monitoring long-running jobs and enhancing reporting capabilities. Consistent browser functionality is another area of focus. The anticipated Tidal Explorer tool promises solutions for job transfer challenges. Meanwhile, OpCon users express a desire for simpler interfaces and improved integration with external systems. The ease of use for non-technical staff and the self-service module's user-friendliness also require enhancement.

Ease of Deployment and Customer Service: Both Tidal and OpCon offer strong on-premises deployment options, with Tidal also supporting hybrid and cloud settings. Tidal's technical support has seen marked improvement, producing faster response times post-Cisco, especially in North America. OpCon's learning curve is steeper, highlighting a need for comprehensive training and support resources, though its customer service is equally praised for quick resolutions and personalized support.

Pricing and ROI: Tidal's pricing model is predictable, with an enterprise agreement simplifying cost management despite higher expenses compared to competitors. This predictability aids in budgeting. OpCon's pricing, although robust, includes complex à la carte offerings that can confuse users. Both solutions are appreciated for providing significant ROI by enhancing efficiency and resource management within organizations.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: January 2026).

Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.0% compared to the previous year. The mindshare of Tidal by Redwood is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.8%
OpCon	1.8%
Tidal by Redwood	4.5%
Other	90.9%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

Read full review

Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."

"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."

"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."

"The built-in triggers are great."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

More JAMS pros

"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."

"The solution has streamlined operations. We have written custom jobs to do particular things, but OpCon is definitely the one that manages running them at particular times. Often times, those jobs have to run after hours. So while we still develop and spend time and man-hours writing code, once it's done, OpCon is running that in the afternoons or evenings. This is usually done during off hours when a person would normally be required to be here and do it. Instead, OpCon is available, consistent, reliable and easy to get things in and working quickly once we develop and get them working. OpCon takes care of the entire process, including notifications that we define if something were to happen so we know what to do next. Again, it's simplifies the entire process."

"Reliability is always important, and the reliability of the system is outstanding."

"Coming from the Control-M world, one of the things I like about OpCon is that I can sometimes do complex tasks with simple jobs."

"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."

"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."

"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."

"We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs."

More OpCon pros

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."

"The data management on offer was valuable."

"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."

"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

More Tidal by Redwood pros

Cons

"I want JAMS to implement a global search function."

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."

More JAMS cons

"Upgrading to newer versions remains complex."

"I would like to see OpCon being accessible using a mobile app."

"One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice."

"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."

"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."

"It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that."

"The UI refresh rate is really bad and needs improvement."

"The image-scanning features need improvement."

More OpCon cons

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"The product’s UI is outdated. They should work on this particular area."

"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."

More Tidal by Redwood cons

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"The pricing is reasonable."

"The product is reasonably priced, and we don't have any add-ons."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

"This is a good product at a fair price."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

More JAMS pricing and cost advice

"I believe our cost is about $150,000 annually."

"I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price."

"Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does."

"Our annual maintenance costs are $45,000. The initial cost is separate."

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."

More OpCon pricing and cost advice

"The new prices that we've received seem reasonable and comparable to the marketplace."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"I have had no issues with the licensing."

"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

39%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	29
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and pro...

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but aft...

See all answers

What needs improvement with OpCon?

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically...

See all answers

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Comparisons

Control-M vs JAMS

Compared 17% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Redwood RunMyJobs vs JAMS

Compared 8% of the time

Stonebranch vs JAMS

Compared 8% of the time

Amazon Managed Workflows for Apache Airflow vs JAMS

Compared 3% of the time

More JAMS Competitors

Control-M vs OpCon

Compared 19% of the time

VisualCron vs OpCon

Compared 10% of the time

IBM Workload Automation vs OpCon

Compared 10% of the time

Fortra's Automate vs OpCon

Compared 8% of the time

AppWorx Workload Automation vs OpCon

Compared 4% of the time

More OpCon Competitors

MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 22% of the time

Control-M vs Tidal by Redwood

Compared 12% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 6% of the time

VisualCron vs Tidal by Redwood

Compared 2% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

January 2026

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Buyer's Guide

OpCon

January 2026

Download OpCon product report

Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

SMA Technologies

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

Free Report: OpCon vs. Tidal by Redwood

Find out what your peers are saying about OpCon vs. Tidal by Redwood and other solutions. Updated: January 2026.

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