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OpenText Enterprise Security Manager vs Securonix Next-Gen SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
OpenText Enterprise Security Manager aids compliance and threat detection, though ROI clarity varies due to costs and licensing model.
Sentiment score
3.1
Securonix Next-Gen SIEM boosts security awareness, operational efficiency, and ROI, reducing costs and response times for users.
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
Cloud Security Archirect at IBM
The solution is time-saving, particularly in the long run after it is deployed, enabling us to get value promptly.
Senior SOC Developer at XVE Security
 

Customer Service

Sentiment score
5.4
OpenText Enterprise Security Manager receives mixed reviews, with inconsistent technical support and reliance on self-resolution despite improvements.
Sentiment score
5.6
Securonix Next-Gen SIEM support is generally effective and knowledgeable but varies in response time, with regional differences.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
Cloud Security Archirect at IBM
The answers received are not always satisfactory, requiring follow-up discussions.
Senior Security Engineer at Valuepoint Systems
They excel in response times and quick reactions when there's an actual threat.
VP International Business and Alliances at a tech services company with 51-200 employees
If I raise a ticket, it initially goes to the L1 team, but the next level of escalation is really effective.
There is no UK-based support, which leads to delays in waiting for US support.
Senior SOC Developer at XVE Security
 

Scalability Issues

Sentiment score
5.9
OpenText Enterprise Security Manager is adaptable but costly, with licensing concerns affecting budget forecasting despite user satisfaction.
Sentiment score
7.9
Securonix Next-Gen SIEM excels in scalability and performance, efficiently managing large data volumes and user numbers in cloud environments.
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
Cloud Security Archirect at IBM
It's certainly meant for large entities and to some extent medium entities who are on a growth trajectory, but certainly not for small ones.
VP International Business and Alliances at a tech services company with 51-200 employees
I can rate it around eight to nine, and it is very scalable and capable of handling tasks, especially for the on-premises product.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
The solution is scalable as it is cloud-based and cloud-native.
Senior SOC Developer at XVE Security
 

Stability Issues

Sentiment score
5.1
OpenText Enterprise Security Manager's stability varies by environment, requiring proper setup; recent patches improve performance but challenges persist.
Sentiment score
7.8
Securonix Next-Gen SIEM is stable with good performance, occasional slowness, and effective log management, despite initial challenges.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
Cloud Security Archirect at IBM
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
The stability of Securonix Next-Gen SIEM is based on the events we are processing.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Users seek better reporting, UX, licensing, enhanced performance, integration, automation, AI advancements, and improved support and training.
Securonix Next-Gen SIEM needs improvements in user experience, integration, automation, customization, technical support, and compatibility with other technologies.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Cloud Security Archirect at IBM
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
Developing custom connectors for each product, especially the internal applications, is difficult, and Securonix Next-Gen SIEM is not up to the mark.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
When dealing with a large amount of data, such as when firewall logs increase, queries sometimes crash or get stuck.
The passing and setup are quite complex at the beginning, making onboarding not smooth.
Senior SOC Developer at XVE Security
 

Setup Cost

OpenText Enterprise Security Manager is considered costly, with varied licensing options, and negotiation advised for potential discounts.
Securonix Next-Gen SIEM offers transparent, competitive pricing based on users, excluding data charges, making it attractive for enterprises.
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
Cloud Security Archirect at IBM
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
Regional Channel Manager at i2sBusiness Solutions
The solution is definitely not expensive.
VP International Business and Alliances at a tech services company with 51-200 employees
The pricing has similar ingestion charges compared to other solutions, such as Splunk.
Senior SOC Developer at XVE Security
 

Valuable Features

OpenText Enterprise Security Manager offers versatility, strong vendor support, effective event correlation, and user-friendly integration for enhanced security analysis.
Securonix Next-Gen SIEM enhances threat detection through advanced analytics and AI-driven features, reducing false positives and manual efforts.
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
Cloud Security Archirect at IBM
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
The software includes user behavior interactions, dashboards, and training capabilities.
Regional Channel Manager at i2sBusiness Solutions
Their customer responses are great, and they keep using the new AI tools to keep themselves at the edge of the game.
VP International Business and Alliances at a tech services company with 51-200 employees
Now, the process is automatic, reducing our workload.
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
Securonix Next-Gen SIEM
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
35
Ranking in other categories
Identity Threat Detection and Response (ITDR) (10th), AI Security (9th)
 

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.1% compared to the previous year. The mindshare of Securonix Next-Gen SIEM is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Securonix Next-Gen SIEM1.4%
OpenText Enterprise Security Manager1.6%
Other97.0%
Security Information and Event Management (SIEM)
 

Q&A Highlights

reviewer1375044 - PeerSpot reviewer
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
Nov 16, 2021
 

Featured Reviews

SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
User-friendly interface has improved threat detection through real-time analytics and AI advancements
They are very updated. Their customer responses are great, and they keep using the new AI tools to keep themselves at the edge of the game. This is very helpful because there are many false positives which keep cropping up, and one of the things that Securonix Next-Gen SIEM does very well is ensuring they don't give attention to false positives. They don't take attention away from the real problems and reduce a lot of noise. We look forward to more developments from Securonix Next-Gen SIEM in terms of their service turnaround times and staying connected with customers.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Answers from the Community

reviewer1375044 - PeerSpot reviewer
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
Nov 16, 2021
Nov 16, 2021
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to admin costs for handling more complex scenarios the same applies to QRadar. Looks like the old champions like ArcSight are getting a little "out of Date". That's why my company (SW development and co...
2 out of 11 answers
it_user1157703 - PeerSpot reviewer
Sales & Commercial Director - EMEA with 51-200 employees
Jun 24, 2020
To be upfront  I am a security vendor and we are the authors and developers of Snare our SIEM-agnostic Enterprise solution for log collection and log management.  We work with lots of Siem vendors and Snare deploys and integrates with all major SIEM platforms e.g. Arcsight, Qradar, Splunk, RSA. We have over 500 Banks and financial services companies using Snare Agents and Snare central where we have been able to contain and reduce their Siem ingestion charges by up to 60% where the Siem vendor charges for log data ingestion by EPS, GB or any metered basis - https://www.youtube.com/channel/UCr8sLTVcI7oivIjEQBfu7UA. Snare collaborates and compliments SIEM solutions. Snare Agents provide Granular Filtering @ Source, Truncation of Noise out of logs @ Source in a lightweight Agent. Snare Central provides dashboard analytics to monitor log traffic from windows, Linux, Unix, OSX, Syslog feeds etc.while also providing "Out of the Box Compliance Reporting, Alerts" and ability to reflect logs to multiple destinations simultaneously.  From our experience, Arcsight is a good SIEM, very feature-rich but does require a lot of resources and is generally very expensive one-time and ongoing ingestion of logs into Arcsight (unless you have Snare). Arcsight connectors provide an agentless collection process but this has many issues as it is not as secure as Agents and can invite log tampering, no encryption, unable to set group policy etc... I have lots of my customers using Snare Agents with logs going to Arcsight and can provide a reference point if required. My largest financial services customer has over 100,000 Snare agents filtering, reflecting logs to Arcsight. Please take a look at https://www.snaresolutions.com/siem-integration/
AR
Information Systems Director with 501-1,000 employees
Jun 24, 2020
We didn’t use any of the products but I include you a link to Gartner comparison. https://www.gartner.com/review.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
9%
Manufacturing Company
8%
Manufacturing Company
11%
Construction Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise19
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
What is your primary use case for Securonix Security Analytics?
We work with CrowdStrike, Securonix Next-Gen SIEM, and other cybersecurity products such as Gurucul. We are a service provider and partner of Securonix Next-Gen SIEM. We operate as a reseller of Se...
What is your experience regarding pricing and costs for Securonix Next-Gen SIEM?
The solution is definitely not expensive. It's benchmarked against others in this space, and we haven't received any negative feedback about pricing from customers or prospects.
What needs improvement with Securonix Next-Gen SIEM?
Given that they have already started improving on the service levels, there isn't much we can recommend at this point. We will wait and see how things unfold.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
Securonix Security Analytics
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Dtex Systems, Pfizer, Western Union, Harris, ITG
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Securonix Next-Gen SIEM and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.