OpenText Silk Central vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #22, while IDERA is ranked #2 with an average rating of 8.3. OpenText holds a 1.5% mindshare in TMT, compared to IDERA’s 12.2% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText Silk Central

Read 9 OpenText Silk Central reviews

252 Views
116 Comparison Views

80% willing to recommend

TestRail

Read 22 TestRail reviews

1,937 Views
930 Comparison Views

90% willing to recommend

OpenText Silk Central

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and TestRail are prominent software testing management tools. Users tend to prefer TestRail based on its overall features and value for price, although OpenText Silk Central excels in some areas.

Features: OpenText Silk Central offers comprehensive test management capabilities, integration with other OpenText products, and strong reporting features. TestRail provides user-friendly navigation, extensive customization options, and powerful reporting tools.

Room for Improvement: OpenText Silk Central needs better integration with third-party tools, improved performance speed, and a more intuitive user interface. TestRail could enhance its email notifications, offer more detailed analytics, and improve mobile accessibility.

Ease of Deployment and Customer Service: OpenText Silk Central's deployment process is smooth but requires more configuration time. Customer service is reliable but slow. TestRail features quick and easy deployment with minimal setup time. Customer service is highly responsive and helpful.

Pricing and ROI: OpenText Silk Central has higher initial setup costs but offers good ROI over time. TestRail provides a more affordable setup cost and quicker return on investment due to its lower pricing and efficient functionality.

To learn more, read our detailed OpenText Silk Central vs. TestRail Report (Updated: March 2025).

Buyer's Guide

OpenText Silk Central vs. TestRail

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

22nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Test Design Automation (4th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Test Management Tools category, the mindshare of OpenText Silk Central is 1.5%, down from 1.7% compared to the previous year. The mindshare of TestRail is 12.2%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

it_user685080

Test Governance at Poste Italiane

We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.

We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility. With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration. In addition we have great support from Micro Focus and real collaboration to drive future direction and new features. The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

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StuartBarker

Managing Director at Corecom Quality Engineering

A tool that provides effective test management and real-time reporting capabilities

I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."

"The solution is very stable. We've never had any issues with it."

"The integration with Jira and the ability for extra configurations are the most valuable features."

"Integration with Confluence and JIRA."

"The product helps us create test cases and reports."

"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."

"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."

More TestRail pros

Cons

"We would also like to manage the integration testing end-to-end."

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."

"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."

"The platform needs improvement regarding performance and creating links."

"Reporting could be more flexible regarding repeating reports."

"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."

"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."

"TestRail should improve its pricing."

"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."

More TestRail cons

Pricing and Cost Advice

"The cost of this tool, in terms of licensing, is not large."

"The product has a reasonable price in terms of the features."

"Negotiate the best deal you can."

"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."

"The product is not much expensive."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

"Its price is definitely not more. If they introduce automation, they can charge more."

"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."

More TestRail pricing and cost advice

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845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Financial Services Firm

10%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about TestRail by Gurock?

I use the solution for test management.

See all answers

What is your experience regarding pricing and costs for TestRail by Gurock?

The product has a reasonable price in terms of the features.

See all answers

What needs improvement with TestRail by Gurock?

TestRail should improve its pricing.

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Comparisons

OpenText ALM / Quality Center vs OpenText Silk Central

Compared 100% of the time

More OpenText Silk Central Competitors

Tricentis qTest vs TestRail

Compared 18% of the time

TFS vs TestRail

Compared 16% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

SmartBear TestComplete vs TestRail

Compared 7% of the time

Tricentis Tosca vs TestRail

Compared 7% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

Test Management Tools

March 2025

Download OpenText Silk Central product report

Buyer's Guide

TestRail

March 2025

Download TestRail product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

TestRail by Gurock

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

IDERA

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText Silk Central vs. TestRail

March 2025

Free Report: OpenText Silk Central vs. TestRail

Find out what your peers are saying about OpenText Silk Central vs. TestRail and other solutions. Updated: March 2025.

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