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OpenText Application Quality Management vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd)
OpenText Silk Central
Ranking in Test Management Tools
21st
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.6%, up from 12.5% compared to the previous year. The mindshare of OpenText Silk Central is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
it_user685080 - PeerSpot reviewer
A powerful platform and strong technical support help us to make the right decisions
We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."
"We can create a requirement for stability metrics with the test cases to ensure all requirements are covered."
"Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"The setup is pretty straightforward."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"It provides visibility on release status and readiness."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
 

Cons

"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"Recently, I faced some issues while using the product on Mac-based machines, as I was unable to upload test cases."
"Lacks sufficient plug-ins."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"If the solution could create a lighter, more flexible tool with more adaptability to new methodologies such as agile, it would be great."
"The extract format is not ideal, splitting expected results into three line items, making interpretation difficult."
"Is not very user-friendly."
"We would also like to manage the integration testing end-to-end."
 

Pricing and Cost Advice

"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"Compared to the market, the price is high."
"It's a perpetual license."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"I'd rate the pricing as 3/10 as it's very expensive."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"The cost of this tool, in terms of licensing, is not large."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
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Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about OpenText Application Quality Management vs. OpenText Silk Central and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.