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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of May 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.5%, down from 5.2% compared to the previous year. The mindshare of SAP HCM is 12.3%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its drag-and-drop features make data distribution a breeze."
"The customer gets a better cost calculation and an integrated system between departments."
"Really scalable business application suite with good technical support and straightforward patching."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"An integrated platform with an easy of integration to a third-party system."
"Oracle is a decent, robust solution that has been tested and used for many years. It can do everything."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The order management is excellent."
"The most valuable feature is Organizational Management (OM)."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"I think HCM was the most stable for me...It is a very scalable product."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The payroll and time management features are useful."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
 

Cons

"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
"The users feel that the product is not user-friendly."
"Oracle E-Business Suite is hard and takes six months to one year to implement."
"The user interface can be improved."
"It requires training before you can easily use this product, so it should be easier to use."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
"Movement to the cloud should be supported. Product support still needs to be improved."
"What can be improved in SAP HCM depends on the industry it serves. The system's navigation could be simplified for users. The flow and integration between parts, like core HR, payroll, and recruiting, must be communicated properly. Users should focus on how doing things correctly from the start will improve things in the long run rather than feeling overwhelmed by tasks."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"It would be nice if the solution migrated to S/4HANA."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"The extensibility of the integration could be improved."
"It needs a lot of end user training as it is not intuitive at all."
"The setup comes with a set of challenges as well."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
 

Pricing and Cost Advice

"Oracle's pricing is lower than that of its competitors."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"The pricing of the solution is at about $700-$750 per year."
"The pricing is high."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"Licensing fees are paid yearly."
"We purchase the product's yearly license."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"Be careful and guard against future changes in licensing."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"You pay per license. There not any costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.