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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. The mindshare of SAP HCM is 12.9%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"Financial reconciliation and reporting."
"Great finance modules and customization."
"Payroll and online benefits enrollment"
"It's a scalable product."
"It was very easy to integrate the product into our existing infrastructure."
"The system is reliable and the backbone of financial and other core systems in many organizations worldwide."
"The solution has strong financial models and a strong database."
"The stability of the solution is good."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"Customers can create custom infotypes to store any custom data points."
"The payroll suite is very valuable."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"I think HCM was the most stable for me...It is a very scalable product."
 

Cons

"Movement to the cloud should be supported. Product support still needs to be improved."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
"It's very dependent on integration with other products,."
"We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them."
"There are some cycles in HR that are not straightforward."
"It requires training before you can easily use this product, so it should be easier to use."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"The customer support from SAP is reasonable, yet I would rate it five out of ten."
"It takes a long time to apply an update patch to the system."
"SAP HCM's long and tedious transactions can be improved."
"The setup comes with a set of challenges as well."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
 

Pricing and Cost Advice

"The price of the solution is extremely high."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"This product is more expensive if you compare it to SAP."
"Oracle's pricing is on the higher end."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The product is expensive."
"Be careful and guard against future changes in licensing."
"We have an annual license for this solution, and the price depends on the number of users."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.