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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
154
Ranking in other categories
Field Service Management (2nd), ERP (7th), Activity Based Costing Software (2nd), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
4th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of July 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.0%, down from 4.9% compared to the previous year. The mindshare of SAP HCM is 11.0%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Oracle's technical support is better than others."
"The order management is excellent."
"This solution offers customization. You'll have the ability to change and add your custom solutions and integrate them with the standard ones."
"Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests."
"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"ERP is a valuable feature of this product."
"Oracle EBS provides the customer with faster financial closing because of its accurate calculations."
"Financial reconciliation and reporting."
"I feel SAP HCM is very competitive and worth the investment given its capability to integrate modules and provide comprehensive value."
"We've found that the solution has the capability to scale."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"The feature I like most in SAP HCM is its effectiveness for talent management."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The setup was straightforward."
"The most valuable feature is the Personnel Administration."
 

Cons

"The operations could be better, specifically for manufacturing processes."
"The initial setup is complex."
"The UI interface is not great."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them."
"They don't have built-in bank integrations, which would be very helpful."
"It's not easy for people without technical knowledge to understand how to implement it."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"The speed of technical support can be improved."
"This solution needs to be more configurable and user-friendly."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"The setup comes with a set of challenges as well."
"It would be nice if the solution migrated to S/4HANA."
"The product's learning and development features could be better, including new exclusive LMS tools."
 

Pricing and Cost Advice

"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"The price of the solution is extremely high."
"We pay about $300 a year in order to license the solution."
"At our various customers, the software tends to pay for itself in less than two years."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"The pricing is not reasonable at all."
"HCM is cheaper than SuccessFactors."
"The solution is cheap."
"For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
"You pay per license. There not any costs in addition to the standard licensing fees."
"We purchase the product's yearly license."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
6%
Manufacturing Company
6%
Financial Services Firm
5%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.