SAP HCM and Workday are major players in the HR software industry. While both strong, Workday appears to have the upper hand due to its user-friendly and flexible structure.
Features: SAP HCM offers robust payroll solutions, data management tools, and strong integration with other enterprise systems like finance. It integrates well with enterprise processes, ensuring seamless data flow across departments. Workday excels in ease of use, provides intuitive reporting, and has a modular structure that integrates various HR functions effortlessly. Its consolidated system caters to all HR needs efficiently.
Room for Improvement: SAP HCM is often criticized for its outdated interface and complexity, which demands significant training and IT support for updates and customizations. There is a need for enhanced integration and modernization. Workday faces challenges regarding high costs and limitations in localizing functionalities for regional needs. Users also suggest improvements in the static reporting system and the need for better predictive analytics.
Ease of Deployment and Customer Service: SAP HCM as an on-premises solution requires longer deployment times, with customer support varying in responsiveness. Workday, being cloud-based, offers faster deployment and easier onboarding but still faces delays in technical support responses.
Pricing and ROI: SAP HCM is known for high costs, making it more suitable for large enterprises due to expensive licensing and integration charges. Its comprehensive features can lead to significant efficiencies over time. Workday, while similarly expensive, offers a clear ROI by reducing risk and optimizing HR processes. The pricing, based on modules and headcount, offers flexibility depending on business needs.
Not all requests are attended to promptly.
I am totally satisfied with the response time and quality of support.
My impression of SAP HCM's technical support is great, as we get a lot of help and good feedback from them.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
This solution deserves a 10 because we can easily scale and upgrade to new versions.
SAP HCM is quite scalable.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
SAP HCM needs to be more customizable to fit unique organizational processes.
SuccessFactors, a globally recognized and more easy-to-use tool, serves as a great substitute for some SAP HCM needs.
The organizational management (OM) side needs improvement due to frequent reorganization.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Creating complex reports has a steep learning curve and often requires specified training.
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
I would rate pricing for SAP as one because the price is high.
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| Workday | 10.5% |
| SAP HCM | 4.5% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 6 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 42 |
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
The Workday Platform is an AI-powered platform that unifies HR, financial, and operational data, enabling seamless planning, execution, and analysis. It improves decision-making, streamlines cross-team processes, and leverages Workday Illuminate™ for advanced AI insights from vast HR and finance datasets. Workday empowers organizations of all sizes to innovate and optimize performance.
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