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SAP HCM vs Workday comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP HCM
Ranking in Benefits Administration
3rd
Ranking in Talent Management
3rd
Ranking in Cloud HCM
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Workday
Ranking in Benefits Administration
1st
Ranking in Talent Management
2nd
Ranking in Cloud HCM
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Talent Acquisition (1st)
 

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of SAP HCM is 13.1%, down from 17.0% compared to the previous year. The mindshare of Workday is 19.0%, up from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Q&A Highlights

MK
Apr 17, 2023
 

Featured Reviews

Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
Akash Nigam - PeerSpot reviewer
User-friendly, well-organized, offering a structured step-by-step process for configuration
I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing. I think if Workday could enhance its timekeeping solution to match the functionality and flexibility of Dimensions, it would be a really good product. Another area for improvement is payroll. Workday payroll is not very extensively used in the North American market, but it is more widely used in Europe. There is a lot of complexity in payroll processing in North America, but I think there is still a lot of room for improvement in Workday. In the next release, I would like to see pre-built or predefined connectors for Dimensions and other applications. Currently, we have to use Boomi or another middleware application to integrate Workday with these systems. I think pre-built connectors would be very helpful, especially for Dimensions, which we do not currently have a connector for.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"The integration provided by SAP between different modules is very good."
"We are satisfied with the reporting by SAP HCM."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"SAP HCM has a good performance."
"It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
"I'm happy with the features Workday offers. But in particular, Core HCM is the best."
"This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all."
"The solution is easy to use and provides great flexibility and security."
"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access."
"We use this solution to manage financials, payroll and recruiting."
 

Cons

"SAP HCM's long and tedious transactions can be improved."
"What can be improved in SAP HCM depends on the industry it serves. The system's navigation could be simplified for users. The flow and integration between parts, like core HR, payroll, and recruiting, must be communicated properly. Users should focus on how doing things correctly from the start will improve things in the long run rather than feeling overwhelmed by tasks."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"On the personnel administration side, it's very difficult to do custom development."
"SAP HCM needs to be more customizable to fit unique organizational processes."
"It would be nice if the solution migrated to S/4HANA."
"The setup comes with a set of challenges as well."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"Setting up reports can be a bit tricky."
"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."
"The navigation of Workday is good but could be better."
"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"In terms of reporting, we have to rely on a consultant to do the report customization. The most important thing is to be able to do your own reporting, which it can't do. We rely so much on our consultant to customize reports for us."
 

Pricing and Cost Advice

"Be careful and guard against future changes in licensing."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"We purchase the product's yearly license."
"The pricing is not reasonable at all."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"The product is expensive."
"The pricing is really high."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"I rate the product’s pricing a ten out of ten."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"I need to pay for a license. It is expensive."
"With a bigger budget, I would recommend SAP."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"Workday is moderately priced - I'd rate its pricing three out of five."
"I would rate the solution’s pricing a six out of ten."
"It's very, very expensive."
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Answers from the Community

MK
Apr 17, 2023
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. La...
See 2 answers
Ashwin Bhadouria - PeerSpot reviewer
Feb 27, 2023
Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin
Vasu Narasimha - PeerSpot reviewer
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. Lastly, leverage SAP S/4HANA.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
6%
Educational Organization
32%
Computer Software Company
8%
Financial Services Firm
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Comparisons

 

Also Known As

SAP Human Capital Management
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SAP HCM vs. Workday and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.