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Workday pros and cons

Vendor: Workday
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Workday significantly reduces HR-related administrative processing time and improves productivity by consolidating data and minimizing manual data entry.
Core HCM within Workday is highly appreciated for its comprehensive features like talent, compensation, benefits, and learning management.
Integration with benefits providers and third-party systems is quick and efficient, enhancing HR operations.
Workday offers robust performance, stability, and open architecture for seamless interconnection with other systems.
Business process framework and out-of-the-box reporting capabilities allow for efficient operational management and decision-making.

CONS

Workday lacks industry-specific solutions.
There are difficulties in creating custom reports, often requiring consultant support.
Workday's financial integrations and CRM modules need significant improvement.
Payroll integration has numerous limitations and lacks localized standard solutions.
User-level access to customization capabilities is limited, necessitating reliance on technical teams.
 

Workday Pros review quotes

Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Sep 9, 2025
The interface of Workday is superior; it is easy and clear, everything is organized effectively, and I enjoy using Workday extensively.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Jan 10, 2026
Since adopting Workday, we have reduced HR administrative processing time by 45%.
PN
Senior Analyst at Eos Intelligence
Jun 5, 2025
What I appreciate best about Workday is the recruiting component.
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Sarvesh Kumar Jha - PeerSpot reviewer
Senior Technology Consultant at PricewaterhouseCoopers
Sep 10, 2024
The solution is easy to use and provides great flexibility and security.
JM
HR Manager at NCSoft
Apr 12, 2024
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
reviewer1400631 - PeerSpot reviewer
HR Manager at a consultancy with 10,001+ employees
Jul 31, 2024
I'm happy with the features Workday offers. But in particular, Core HCM is the best.
Maimouna Coulibaly - PeerSpot reviewer
HRIS Analyst at a outsourcing company with 5,001-10,000 employees
Apr 22, 2024
The most helpful Workday features for our HR processes were in HCM, particularly in areas like talent, compensation, benefits, and learning.
ERIKA CHAVEZ - PeerSpot reviewer
Procurement Lead Mexico at Philip Morris International
Oct 3, 2023
In the process of obtaining representative sites in NaviNet, it assists us in facilitating decision-making and taking action.
reviewer1974729 - PeerSpot reviewer
Senior Research Associate at a financial services firm with 10,001+ employees
Oct 5, 2022
The most valuable features of the solution are the usability, learning, and compliance tools.
reviewer1883799 - PeerSpot reviewer
Solution Architect at a tech vendor with 1,001-5,000 employees
Jun 14, 2022
There is a lot to like about it. I really enjoy the business process framework. It's something that's really seamless. It allows you to have people within the flow. They get assigned a task to complete something to approve, etc. That's a really good piece of functionality that Workday offers. Their out-of-the-box reporting framework is also really powerful in terms of what it provides. These would be two things that I would highlight.
 

Workday Cons review quotes

Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Sep 9, 2025
In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Jan 10, 2026
Workday could improve its custom reporting for beginners.
PN
Senior Analyst at Eos Intelligence
Jun 5, 2025
There is so much information floating around Workday that it becomes overwhelming to digest all of it.
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Sarvesh Kumar Jha - PeerSpot reviewer
Senior Technology Consultant at PricewaterhouseCoopers
Sep 10, 2024
If you want to add more features to your subscription, Workday becomes expensive.
JM
HR Manager at NCSoft
Apr 12, 2024
Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market.
reviewer1400631 - PeerSpot reviewer
HR Manager at a consultancy with 10,001+ employees
Jul 31, 2024
Workday could give us industry-specific or vertical-specific solutions.
Maimouna Coulibaly - PeerSpot reviewer
HRIS Analyst at a outsourcing company with 5,001-10,000 employees
Apr 22, 2024
One area that could be improved with Workday is the analytics side.
ERIKA CHAVEZ - PeerSpot reviewer
Procurement Lead Mexico at Philip Morris International
Oct 3, 2023
My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing.
reviewer1974729 - PeerSpot reviewer
Senior Research Associate at a financial services firm with 10,001+ employees
Oct 5, 2022
The solution can be improved by speeding up the load time when pulling up information.
reviewer1883799 - PeerSpot reviewer
Solution Architect at a tech vendor with 1,001-5,000 employees
Jun 14, 2022
Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap.