Jul 12, 2016
https://www.trustradius.com/reviews/adp-workforce-now-2016-01-08-11-09-24
That's my guideline from; My Mentor
Christopher Carey, HRIP
Workday and ADP Workforce Now are two leading solutions in the human resources management category. Workday appears to have the upper hand in comprehensive features and integration capabilities, while ADP Workforce Now is preferred for payroll and flexibility in pricing.
Features: Workday offers comprehensive HCM functionalities, ease of integration, and a user-friendly interface, making it suitable for automating benefits enrollment and ensuring compliance. It also features extensive reporting and a unified HR platform design. ADP Workforce Now excels in payroll management, performance monitoring, and offers customizable reports, though it lacks the same integration depth as Workday.
Room for Improvement: Workday can expand its analytic capabilities, improve mobile app support, and extend payroll functionalities globally. Users also face challenges with complex reporting and workflow configuration flexibility. ADP Workforce Now needs to enhance international payroll processing, improve custom reporting options, and simplify the user interface for smaller businesses, as complexity can be a hurdle for some users.
Ease of Deployment and Customer Service: Workday offers flexible deployment in public, private, and hybrid cloud settings, with robust community support, although response times can be delayed. ADP Workforce Now is typically deployed on public or private clouds and is praised for responsive technical support and helpful community resources, but may require more external support for customization.
Pricing and ROI: Workday is known for high pricing, similar to luxury products, based on headcount and module selection, but often provides substantial ROI through process efficiencies. ADP Workforce Now's pricing is premium, tiered by employee usage and capabilities; while it provides good functionality, users sometimes find the cost high without matching value in customer support or feature enhancements.
| Product | Mindshare (%) |
|---|---|
| Workday | 9.2% |
| ADP Workforce Now | 2.3% |
| Other | 88.5% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 42 |
ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.
ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and applications, users report limitations in workflow, admin security, and customer support. The absence of international payroll capabilities, complex reporting systems, and insufficient talent management are also noted challenges. There is a demand for better data management, position control, and an enhanced benefits portal.
What are the most important features?ADP Workforce Now is deployed in cloud-based environments and often integrated with systems like SAP SuccessFactors. Companies rely on it to manage payroll, track time and attendance, and administer benefits. It supports applicant tracking and benefits integration, proving essential for diverse industry applications.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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