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ADP Workforce Now vs Workday comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
8th
Ranking in Talent Management
16th
Ranking in Cloud HCM
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
HR Analytics Software (5th)
Workday
Ranking in Benefits Administration
1st
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Talent Acquisition (1st)
 

Mindshare comparison

As of July 2025, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.4%, down from 1.6% compared to the previous year. The mindshare of Workday is 18.3%, up from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Q&A Highlights

it_user477510 - PeerSpot reviewer
Jul 12, 2016
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
Sarvesh Kumar Jha - PeerSpot reviewer
Easy to use and provides great flexibility and security
Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure. If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the reporting and benefits piece."
"It is a scalable solution."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The most valuable feature to me is performance management because we just started using that."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"The most valuable feature is the ease of reporting."
"I would say that we have definitely seen a return on investment."
"The most valuable feature of Workday is the ease of use which is overall user-friendly."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"It saves a lot of time for onboarding processes."
"Workday's best features are planning and finance."
"It is quite user-friendly."
 

Cons

"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"The complexity is the key challenge with a tool like ADP ."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The price could be lower."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"The solution needs to be updated with generative UI."
"The security console should be made less complex."
"It's possible that the way things are integrated could be improved"
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"The solution can be improved by speeding up the load time when pulling up information."
"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
 

Pricing and Cost Advice

"The solution is expensive and everyone complains about the price."
"The solution is expensive."
"It is expensive."
"I give the pricing a seven out of ten."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"With a bigger budget, I would recommend SAP."
"The solution is flexible in terms of pricing."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"I would rate the solution’s pricing a six out of ten."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"Workday is moderately priced - I'd rate its pricing three out of five."
"It is on a yearly basis."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Financial Services Firm
10%
Computer Software Company
9%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Comparisons

 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about ADP Workforce Now vs. Workday and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.