

Workday and Oracle HCM Cloud are two leading solutions in the HR software market. Workday seems to have the upper hand in integration and user experience, while Oracle excels in pricing and feature richness.
Features: Workday offers seamless integration, user-friendly navigation, and robust reporting capabilities, which simplify processes like benefit enrollments. Meanwhile, Oracle HCM Cloud stands out with built-in analytics, real-time reporting, and a comprehensive interface for functions like Talent Management and Payroll, making it beneficial for workforce analytics.
Room for Improvement: Workday could enhance its analytics capabilities for large datasets and improve mobile app functionality. The reporting system might benefit from increased flexibility. Oracle HCM Cloud faces challenges with complex integrations and needs a more modern, user-friendly interface, with suggested improvements in customization and support response times.
Ease of Deployment and Customer Service: Workday primarily uses Public Cloud for rapid deployment and has helpful customer service, though technical support could be more responsive. Oracle HCM Cloud offers deployment flexibility across Public, Private, and Hybrid Clouds, aligning with diverse business needs. Its customer service is solid but could benefit from better-trained support staff.
Pricing and ROI: Workday's pricing is high, driven by user count and module selection, but efficiency gains and time savings offer a favorable ROI. Oracle HCM Cloud is priced competitively due to its comprehensive features and strategic discounting, with users noting substantial savings in operational costs and improved HR functionalities contributing to ROI.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
You can't scale HCM on Fusion Cloud as a standalone service.
While I have not seen any downtime, the system can be slow at times.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Creating complex reports has a steep learning curve and often requires specified training.
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| Workday | 10.5% |
| Oracle HCM Cloud | 5.5% |
| Other | 84.0% |


| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 18 |
| Large Enterprise | 33 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 42 |
Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.
Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.
Top 10 Reason Why Customers Choose Oracle Cloud HCM:
Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.
HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.
Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.
One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security
Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership
Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.
Oracle has a strong security culture and is trusted by
organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations
Oracle Cloud Customer Connect is a vibrant online
community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.
Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.
Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.
Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency
The Workday Platform is an AI-powered platform that unifies HR, financial, and operational data, enabling seamless planning, execution, and analysis. It improves decision-making, streamlines cross-team processes, and leverages Workday Illuminate™ for advanced AI insights from vast HR and finance datasets. Workday empowers organizations of all sizes to innovate and optimize performance.
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