Oracle HCM Cloud vs SAP SuccessFactors comparison

Oracle and SAP are both solutions in the Cloud HCM category. Oracle is ranked #4 with an average rating of 8.2, while SAP is ranked #1 with an average rating of 7.7. Oracle holds a 6.0% mindshare in CHCM, compared to SAP’s 11.3% mindshare. Additionally, 93% of Oracle users are willing to recommend the solution, compared to 85% of SAP users who would recommend it.

Oracle HCM Cloud

Read 75 Oracle HCM Cloud reviews

4,954 Views
3,369 Comparison Views

93% willing to recommend

SAP SuccessFactors

Read 100 SAP SuccessFactors reviews

8,911 Views
6,683 Comparison Views

85% willing to recommend

Oracle HCM Cloud

SAP SuccessFactors

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

SAP SuccessFactors and Oracle HCM Cloud compete in the human capital management software category. Oracle HCM Cloud may have the upper hand due to its strong emphasis on talent management and support across various industries with customizable configurations.

Features: SAP SuccessFactors offers a modular approach covering the entire employee lifecycle, with a focus on integration and innovation. Key features include workforce analytics and talent solutions. Oracle HCM Cloud provides comprehensive features that support the employee lifecycle with a strong emphasis on talent management, integration, and flexibility for diverse industries.

Room for Improvement: SAP SuccessFactors needs better analytics, user interface enhancements, and improved customization flexibility. It also requires stronger global integration and localization. Oracle HCM Cloud needs to enhance its user experience, and increase localizations for global payroll solutions. Both systems could benefit from simplifying user interfaces and streamlining processes.

Ease of Deployment and Customer Service: SAP SuccessFactors is adaptable across deployment models, though some users face challenges with technical support responsiveness. Oracle HCM Cloud offers flexible deployment options, including public and hybrid models, and generally satisfies users with customer service, although technical support delays have been noted.

Pricing and ROI: SAP SuccessFactors is considered costly with module-based pricing, offering potential ROI through automation but is seen as suitable mainly for larger companies. Oracle HCM Cloud is also expensive, with competitive pricing and ROI potential, designed for scalability, and beneficial for multinationals by supporting various business processes. Pricing can be a concern for smaller organizations.

To learn more, read our detailed Oracle HCM Cloud vs. SAP SuccessFactors Report (Updated: December 2025).

Buyer's Guide

Oracle HCM Cloud vs. SAP SuccessFactors

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.

Sentiment score

4.7

Organizations have mixed ROI results with SAP SuccessFactors, citing cost issues but valuing improved employee experience and multinational benefits.

It is time-saving in payroll processing.

Erick Kathurima

CIO at Clarinox Technologies

The ROI is more about easing operations rather than quantifiable metrics.

Kishor Namburu

Head Of Information Technology at SAISOFT

For more quotes and insights, download the Oracle HCM Cloud report

No quotes available

For more quotes and insights, download the SAP SuccessFactors report

Customer Service

Sentiment score

6.0

Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.

Sentiment score

6.2

SAP SuccessFactors' customer support receives mixed reviews, excelling in premium services but facing issues with response times and regional coordination.

Oracle provides robust technical support, with regular updates every six months or quarterly.

Kishor Namburu

Head Of Information Technology at SAISOFT

I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.

Sadiq Badsha

Oracle Certified HCM Cloud Consultant at NexInfo Solutions, Inc.

Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.

reviewer1363161

Application Developer at a comms service provider with 10,001+ employees

For more quotes and insights, download the Oracle HCM Cloud report

Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.

Saptak Samadder

Assistant Manager at Kashiv Biosciences

For more quotes and insights, download the SAP SuccessFactors report

Scalability Issues

Sentiment score

7.8

Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.

Sentiment score

7.7

SAP SuccessFactors offers scalable, flexible cloud solutions for large organizations, seamlessly integrating with AWS for efficient expansion.

You can't scale HCM on Fusion Cloud as a standalone service.

Kishor Namburu

Head Of Information Technology at SAISOFT

For more quotes and insights, download the Oracle HCM Cloud report

SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.

Saptak Samadder

Assistant Manager at Kashiv Biosciences

We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.

ManujGupta

Chief Executive Officer at Orane Consulting Pvt Ltd

For more quotes and insights, download the SAP SuccessFactors report

Stability Issues

Sentiment score

7.5

Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.

Sentiment score

7.5

SAP SuccessFactors demonstrates strong stability despite occasional downtime and integration issues, consistently scoring 7-9 out of 10 in performance.

While I have not seen any downtime, the system can be slow at times.

Erick Kathurima

CIO at Clarinox Technologies

For more quotes and insights, download the Oracle HCM Cloud report

I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.

reviewer2643300

Manager at a manufacturing company with 1,001-5,000 employees

The solution is absolutely stable.

ManujGupta

Chief Executive Officer at Orane Consulting Pvt Ltd

The expectation from a non-IT representative is high.

Saptak Samadder

Assistant Manager at Kashiv Biosciences

For more quotes and insights, download the SAP SuccessFactors report

Room For Improvement

Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.

SAP SuccessFactors needs improved customization, better module integration, enhanced AI, and updated tools for global users and pricing models.

Instead of uploading documents, a default integration with local government authorities would simplify onboarding.

Kishor Namburu

Head Of Information Technology at SAISOFT

Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.

reviewer1363161

Application Developer at a comms service provider with 10,001+ employees

Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate.

AanilaNanda

Human Resources Intern at a government with 10,001+ employees

For more quotes and insights, download the Oracle HCM Cloud report

Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.

Renelia Villanueva

Vice President & Group Head- People & Workplace Management at Alorica

The change management process during the initial launch was not effectively handled, leading to a poor user experience.

reviewer2643300

Manager at a manufacturing company with 1,001-5,000 employees

Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.

ManujGupta

Chief Executive Officer at Orane Consulting Pvt Ltd

For more quotes and insights, download the SAP SuccessFactors report

Setup Cost

Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.

SAP SuccessFactors offers flexible, premium solutions with pricing impacted by user count, modules, and partner selection, suitable for enterprises.

Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.

Kishor Namburu

Head Of Information Technology at SAISOFT

I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.

AanilaNanda

Human Resources Intern at a government with 10,001+ employees

The pricing is not bad, however, it is not affordable for everyone, especially in Africa.

Erick Kathurima

CIO at Clarinox Technologies

For more quotes and insights, download the Oracle HCM Cloud report

The licensing cost is not expensive now.

ManujGupta

Chief Executive Officer at Orane Consulting Pvt Ltd

Pricing is a bit high and on the higher side.

Saptak Samadder

Assistant Manager at Kashiv Biosciences

The licensing costs are quite high, which is a typical scenario for such solutions.

Renelia Villanueva

Vice President & Group Head- People & Workplace Management at Alorica

For more quotes and insights, download the SAP SuccessFactors report

Valuable Features

Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.

SAP SuccessFactors offers intuitive UI, AI tools, and robust integration, enhancing HR processes with customizable modules for diverse needs.

The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.

Erick Kathurima

CIO at Clarinox Technologies

This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.

Kishor Namburu

Head Of Information Technology at SAISOFT

The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.

reviewer1363161

Application Developer at a comms service provider with 10,001+ employees

For more quotes and insights, download the Oracle HCM Cloud report

We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.

Saptak Samadder

Assistant Manager at Kashiv Biosciences

Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.

Renelia Villanueva

Vice President & Group Head- People & Workplace Management at Alorica

SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.

reviewer2643300

Manager at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SAP SuccessFactors report

Categories and Ranking

Oracle HCM Cloud

Ranking in Talent Management

4th

Ranking in Cloud HCM

4th

Ranking in Talent Acquisition

2nd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Benefits Administration (2nd), HR Analytics Software (1st)

SAP SuccessFactors

Ranking in Talent Management

1st

Ranking in Cloud HCM

1st

Ranking in Talent Acquisition

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

100

Ranking in other categories

Global Payroll (2nd)

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of Oracle HCM Cloud is 6.0%, down from 9.4% compared to the previous year. The mindshare of SAP SuccessFactors is 11.3%, down from 22.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Market Share Distribution
Product	Market Share (%)
SAP SuccessFactors	11.3%
Oracle HCM Cloud	6.0%
Other	82.7%

Cloud HCM

Featured Reviews

AanilaNanda

Human Resources Intern at a government with 10,001+ employees

Provides unified access to multiple HR functions and reduces navigation effort

I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Read full review

Saptak Samadder

Assistant Manager at Kashiv Biosciences

HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently

SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Read full review

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Top Industries

By visitors reading reviews

Manufacturing Company

Financial Services Firm

Computer Software Company

Educational Organization

Comms Service Provider

15%

Manufacturing Company

11%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	18
Large Enterprise	33

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	13
Large Enterprise	69

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.

See all answers

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

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What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

See all answers

Comparisons

Workday vs Oracle HCM Cloud

Compared 19% of the time

SAP HCM vs Oracle HCM Cloud

Compared 6% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 4% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 3% of the time

Dayforce HCM vs Oracle HCM Cloud

Compared 2% of the time

More Oracle HCM Cloud Competitors

Workday vs SAP SuccessFactors

Compared 25% of the time

SAP HCM vs SAP SuccessFactors

Compared 10% of the time

Awardco vs SAP SuccessFactors

Compared 7% of the time

PeopleSoft vs SAP SuccessFactors

Compared 4% of the time

UKG vs SAP SuccessFactors

Compared 3% of the time

More SAP SuccessFactors Competitors

Product Reports

Buyer's Guide

Oracle HCM Cloud

January 2026

Download Oracle HCM Cloud product report

Buyer's Guide

SAP SuccessFactors

January 2026

Download SAP SuccessFactors product report

Also Known As

Oracle Human Capital Management Cloud

SuccessFactors

Overview

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Buyer's Guide

Oracle HCM Cloud vs. SAP SuccessFactors

December 2025

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