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Oracle E-Business Suite vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Oracle E-Business Suite enhances productivity, reduces costs, and delivers quick ROI through integration and automation, saving users time and money.
Sentiment score
6.7
Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
 

Customer Service

Sentiment score
4.4
Oracle E-Business Suite support praised for knowledge but criticized for inconsistent response times and variable interaction quality.
Sentiment score
5.9
Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.
There was no real ownership on Oracle's part.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
 

Scalability Issues

Sentiment score
7.5
Oracle E-Business Suite offers scalability and adaptability, though challenges may arise with complex environments and customization demands.
Sentiment score
7.8
Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
You can't scale HCM on Fusion Cloud as a standalone service.
 

Stability Issues

Sentiment score
7.4
Oracle E-Business Suite is reliable, with minimal downtime, effective patching, and strong vendor support contributing to user satisfaction.
Sentiment score
7.5
Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.
The system is very stable.
While I have not seen any downtime, the system can be slow at times.
 

Room For Improvement

Oracle E-Business Suite needs UI updates, better integration, improved reporting, and enhanced usability for diverse sector needs.
Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.
If Oracle improves their ECC for better dashboarding, it would significantly enhance the system features, making it more attractive to users.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
 

Setup Cost

Oracle E-Business Suite is costly and complex, requiring careful licensing evaluation; valued for functionality despite high fees.
Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.
Each license costs a significant amount.
Oracle pricing is comparatively high to other vendors.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
Licensing costs were also a consideration, particularly regarding contractors.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Valuable Features

Oracle E-Business Suite streamlines operations with integration, internationalization, mobile support, and automation, enhancing decision-making and efficiency.
Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Oracle E-Business Suite provides everything needed in an ERP.
It allows us to normalize all of our systems into a single database.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
For Core HR, all the UI has been changed from different, responsive to Redwood.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
155
Ranking in other categories
Field Service Management (2nd), ERP (7th), Activity Based Costing Software (2nd), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
74
Ranking in other categories
Talent Management (4th), Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 3.9%, down from 4.9% compared to the previous year. The mindshare of Oracle HCM Cloud is 12.2%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Kishor Namburu - PeerSpot reviewer
Streamlines HR operations and reduces management through valuable self-service features
We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
University
7%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.
 

Also Known As

Oracle EBS, OEBS
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Oracle E-Business Suite vs. Oracle HCM Cloud and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.