UKG and Workday are leading solutions in the HR management sector. UKG appears to have the upper hand in integrated business intelligence and HR processes, while Workday surpasses in performance management and financial features.
Features: UKG provides integrated business intelligence tools, allowing efficient management of onboarding, salary planning, and employee data. Its intuitive configuration ensures seamless payroll and reporting. Workday focuses on performance management, intuitive learning tools, and robust financial management, with strong reporting capabilities.
Room for Improvement: UKG needs enhancements in its time management module and benefit administration, with issues in support responsiveness and integration wait times. Workday could improve its complex payroll integrations, user experience, and adaptability to evolving business needs.
Ease of Deployment and Customer Service: Both UKG and Workday offer extensive cloud deployment options. UKG provides a hybrid approach, praised for efficient customer support. Workday supports scalability but faces criticism for slow response times and lack of personalized support.
Pricing and ROI: UKG offers competitive and flexible pricing but can be costly with extensive module use, delivering good ROI with high user satisfaction. Workday, though expensive, justifies its cost with comprehensive features and strong integration, appealing more to large enterprises. Both deliver improved process efficiency, with UKG offering better mid-sized business cost efficiency.
One developer and one functional person can efficiently manage the implementation for a large organization.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
It is a productive ERP application, but many people in the IT market are not aware of it.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Creating complex reports has a steep learning curve and often requires specified training.
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
The interface of Workday is superior.
What I appreciate best about Workday is the recruiting component.
| Product | Market Share (%) |
|---|---|
| Workday | 10.8% |
| UKG | 4.9% |
| Other | 84.3% |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 42 |
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.
“A Pioneer in Software-as-a-Service”
Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.
The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.
Workday’s features include:
Workday smart platform consists of the following modules:
Reviews from Real Users
Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.
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