PeopleSoft and UKG compete in the Human Capital Management (HCM) software space. PeopleSoft holds an edge with its extensive customization options and integration capabilities, addressing the complex needs of larger enterprises, whereas UKG is favored for its user-friendly interface and efficient integration with payroll and time management systems.
Features: PeopleSoft provides robust customization, extensive HR management and analytics capabilities, and seamless integration with existing infrastructure, highly suitable for complex organizational needs. UKG, meanwhile, offers user-friendly employee management, effective payroll integration, and adaptable mobile access, making it a convenient option for users.
Room for Improvement: PeopleSoft users report a need for enhanced mobile functionality, simplified technical processes, and better third-party integration. Improvements in technical support and release notes are also suggested. UKG could benefit from enhancing its suite integration and clock-in features while boosting platform stability and configuration flexibility.
Ease of Deployment and Customer Service: PeopleSoft generally involves on-premises or public cloud deployments, demanding more technical expertise but providing control. Customer service experiences vary, with some users suggesting improvements in responsiveness. UKG is noted for simpler deployments across private and hybrid clouds, with generally well-regarded customer service praised for its effectiveness.
Pricing and ROI: PeopleSoft is perceived as expensive due to setup and licensing costs, though it delivers a strong ROI for complex organizational needs. UKG offers relatively flexible pricing, providing strong ROI through time-saving features and adaptability as a comprehensive HCM solution, with bundled discounts available to suit organizational requirements.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
One developer and one functional person can efficiently manage the implementation for a large organization.
This rating reflects the limitation that custom applications do not receive support.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
It is a productive ERP application, but many people in the IT market are not aware of it.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
