

PeopleSoft and UKG are both leaders in the human capital management software industry. Based on customization capabilities, PeopleSoft appears to have the upper hand, while UKG is preferred for usability.
Features: PeopleSoft enhances complex HR and business processes with its robust customization, seamless integration with existing IT infrastructure, and adaptability. UKG offers comprehensive workforce management with its mobile app, self-service features, and superior third-party integrations, enhancing employee engagement and operational efficiency.
Room for Improvement: PeopleSoft could improve its mobile usability, interface modernization, and release note clarity. Technical expertise is often required, which could be streamlined. UKG might benefit from expanded integration capabilities, simpler clock features, and enhanced stability to manage all employee data efficiently in a single suite.
Ease of Deployment and Customer Service: PeopleSoft primarily provides on-premises solutions, offering extensive control but needing substantial IT management. While customization is a plus, some users report a need for better technical support responsiveness. UKG uses cloud solutions, including private and hybrid deployments, offering flexibility and scalability, with customer service seen as satisfactory but with room for improvement in responsiveness.
Pricing and ROI: PeopleSoft is a high-cost solution, justified by its extensive functionality for complex needs, yielding a favorable ROI for companies leveraging customizations. UKG's cost aligns with industry norms, providing volume-driven discounts and a strong ROI through enhanced usability and operational efficiencies. PeopleSoft is ideal for larger enterprises needing deep integration, while UKG suits businesses prioritizing intuitive interfaces and integrated solutions.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
One developer and one functional person can efficiently manage the implementation for a large organization.
This rating reflects the limitation that custom applications do not receive support.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
It is a productive ERP application, but many people in the IT market are not aware of it.
PeopleSoft is certainly cheaper than cloud solutions.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Market Share (%) |
|---|---|
| UKG | 7.3% |
| PeopleSoft | 4.5% |
| Other | 88.2% |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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