Dayforce HCM vs UKG comparison

Read 125 UKG reviews

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89% willing to recommend

Dayforce HCM

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Executive SummaryUpdated on Nov 3, 2024

UKG and Dayforce HCM are leading HCM solutions competing in the same category, both with strengths and weaknesses observed in their feature sets and user reviews. UKG seems to have an upper hand in some areas due to its seamless integration and configurability, while Dayforce HCM is praised for its real-time payroll and time-tracking accuracy.

Features: UKG is recognized for its strong data integration, ease of use in payroll and benefits administration, and efficient self-service modules, with a notable compensation management module that minimizes manual tasks. Dayforce HCM stands out with its sophisticated time and attendance systems and the comprehensive integration of HRIS and payroll processes. It provides a unified view of employee data, from application through performance reviews.

Room for Improvement: UKG needs to address issues with support consistency and integration complexities with acquired products. Enhancing real-time assistance and overall functionality integration could also be beneficial. Dayforce HCM users suggest simplifying reporting and improving customer service communication to better align modules and streamline implementation processes.

Ease of Deployment and Customer Service: UKG supports deployment across private, public, and hybrid clouds, though customer service experiences vary, with reports of inconsistent support responsiveness. Dayforce HCM's on-premises and public cloud deployment options offer substantial customization but also face critiques for complex setup processes. Both providers offer strong technical support, though users experience occasional delays in problem-solving.

Pricing and ROI: UKG is perceived as having higher pricing, yet many users find value in its comprehensive features and bundled discounts, ideal for organizations with significant needs. Dayforce HCM has competitive pricing suitable for large enterprises, albeit with higher costs than some users initially expect. ROI tends to be realized gradually through improved operational efficiencies.

To learn more, read our detailed Dayforce HCM vs. UKG Report (Updated: March 2026).

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Dayforce HCM vs. UKG

March 2026

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dayforce HCM

Ranking in Talent Management

20th

Ranking in Cloud HCM

10th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Talent Intelligence (5th)

UKG

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (2nd)

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.6%, down from 2.7% compared to the previous year. The mindshare of UKG is 4.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Mindshare Distribution
Product	Mindshare (%)
UKG	4.9%
Dayforce HCM	2.6%
Other	92.5%

Cloud HCM

Featured Reviews

Thomas Noorkah

Director of Enterprise Financial Systems at City of Columbus

Greatly improved our efficiency with its integrated time and attendance module

Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities."

"The product has a pretty clean look."

"Configuring your HR policies and rules is straightforward."

"We like being able to hire from the Dayforce recruiting module straight into Dayforce and having the file feeds go to our benefits vendor."

"We have been able to automate many of our manual processes."

"Employees like being able to see what entitlements/balances that they have for their time away."

"It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."

"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."

More Dayforce HCM pros

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The setup process is straightforward."

"Overall, I would rate UKG nine out of ten."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

More UKG pros

Cons

"The reporting could be improved."

"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."

"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."

"I would like the solution to improve its customer service communication."

"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."

"The solution has a lot of glitches."

"I would like to see more built-in forms. This would save a lot of time during the year-end process."

"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."

More Dayforce HCM cons

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"The product's integration features need improvement."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"The system is slow sometimes."

"The tool needs improvement on the configuration side."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

More UKG cons

Pricing and Cost Advice

"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."

"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."

"Negotiate for everything you want."

"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."

"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."

"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."

"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."

"We found the setup costs and pricing to be very reasonable."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The platform is not affordable but also not the most expensive."

"The pricing depends on the number of licenses we buy."

"If you're going for the full suite, it can be fairly pricey."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

Non Profit

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?

Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...

What is your primary use case for Ceridian Dayforce HCM?

We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.

What is your experience regarding pricing and costs for Ceridian Dayforce HCM?

The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Compared 16% of the time

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Compared 3% of the time

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Product Reports

Download Dayforce HCM product report

Dayforce HCM

March 2026

Download UKG product report

February 2026

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal

UKG Pro, UKG Dimensons, UKG Ready

Overview

Dayforce HCM is a global, cloud-based human capital management (HCM) software platform for managing the complete employee lifecycle. This solution was designed to improve the employee experience by bringing together data from across the employment cycle to help managers make better decisions at all levels.

Dayforce HCM is an HR, payroll, benefits, workforce management, and talent management platform. The scalable software uses a single, flexible rules engine, as well as real-time updates and calculations, to help you meet complicated regulatory requirements.

Dayforce reduces the burden of disconnected applications by delivering a single application for all of your human capital management needs. All transactions made anywhere within the application flow seamlessly across all functional areas in real time, eliminating the need for repeated data entry, manual workarounds, and batch operations. This is thanks to a single employee record and a single rule engine. Organizations can achieve shorter training time, faster user adoption, and a faster return on investment.

With Dayforce HCM, users can view all HR data in real time in one place.

Here are some key tasks companies can do with the solution:

Hire the right people
Design work/life balance plans
Manage employee development
Handle payments
Administer benefits
Track compliance throughout the employee lifecycle

Dayforce HCM Features

Dayforce HCM has many valuable key features. Some of the most useful ones include:

Continuous payroll for staff: Dayforce HCM aids in paying staff accurately and on schedule. Give your payroll staff the ability to access and audit data at any time during the pay cycle.

Personnel management: Empower and engage your frontline employees while keeping labor expenses and compliance under control. Make proactive, data-driven decisions that can help you run your business more efficiently.

Optimized staff benefits: Assist employees in selecting the best benefit plans while streamlining administrative tasks. With the help of analytics, you can maximize the value of your benefits investments and gain a better understanding of your costs.

Streamlined human resources: With a single consolidated, real-time solution, you can eliminate HR information silos. Improve HR productivity by streamlining administrative tasks and gaining access to key HR analytics.

Dayforce HCM Benefits

There are many benefits to implementing Dayforce HCM. Some of the biggest advantages the solution offers include:

Dayforce HCM aids in planning, hiring, retaining, and building your team, whether they be full-time employees or hourly workers. Insights based on data can help you see around corners and predict the future.

Dayforce HCM helps you keep track of compliance everywhere in order to reduce risk. Simplify compliance in a global workplace. Keep up with complicated payroll and tax requirements from different regions and countries, as well as internal policies and processes. Dayforce can help you reduce the risk – and the cost – of noncompliance.

Dayforce HCM empowers your workforce by improving your employee experience with always-on technologies like Dayforce Wallet. Transform pay, enable self-service, and assist your employees in developing future skills, no matter where they are or what device they are using.

Dayforce

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

ACCO Brands

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon