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ADP GlobalView Payroll vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (3rd)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 5.7%, down 9.6% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 4.8% mindshare, down 5.4% since last year.
Global Payroll Mindshare Distribution
ProductMindshare (%)
ADP GlobalView Payroll5.7%
Deel6.7%
ADP Streamline4.7%
Other82.9%
Global Payroll
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.8%
Workday8.6%
SAP SuccessFactors8.5%
Other78.1%
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
Associate Director at Raytheon Technologies
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"Scalability-wise, I rate the solution a ten out of ten."
"ADP is a good solution if you want simple, static systems."
"Our account manager is fantastic which makes our experience great."
"The reliability and the expertise which they deliver are wonderful."
"Customer service is excellent."
"Payroll is reliable."
"The payroll processing and BI are the most valuable features."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"Pending pay and retroactive pay are the most valuable features."
"Good solution - still working out the kinks but confident we will get where we need to be!"
 

Cons

"With big companies, it takes a long time to run when it comes to the reporting part."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"Projects tend to take longer because ADP wants to manage everything."
"We did encounter deployment issues. This was our first year using the printing services, and our W-2s were done incorrectly for three of our states."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"We encountered stability issues with UTM; still is not working properly."
"Change how the drop boxes work so you can do them faster."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Some reports are not accurate."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
 

Pricing and Cost Advice

"I believe that ADP GlobalView Payroll is an expensive solution."
"If users consider the license of the solution, then it is an expensive tool."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
Real Estate/Law Firm
7%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Deel, SAP, ADP and others in Global Payroll. Updated: June 2026.
900,747 professionals have used our research since 2012.