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ADP GlobalView Payroll vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 6.5%, down 9.8% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 5.0% mindshare, down 5.4% since last year.
Global Payroll Mindshare Distribution
ProductMindshare (%)
ADP GlobalView Payroll6.5%
Deel7.6%
SAP SuccessFactors4.9%
Other81.0%
Global Payroll
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
Workday9.2%
SAP SuccessFactors9.0%
Other76.8%
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
Associate Director at Raytheon Technologies
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ADP is a good solution if you want simple, static systems."
"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"Good solution if you want simple, static systems."
"Scalability-wise, I rate the solution a ten out of ten."
"It definitely saves cost because there is no overhead of having the offshore maintenance team."
"I am learning new aspects of the program every week and as new modules open I look forward to what this program will do for our business!"
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The integrated business intelligence tool (IBM Cognos) is by far the absolute best reporting tool I have ever used in my 15 years of being in HR."
"We made the right decision to switch to Ultimate Software."
"With UTM, we have saved so much labor hours by reducing the manual data entry into Excel and then to import into payroll batches."
"Having an integrated HRIS system has saved time and increased efficiency."
"The setup process is straightforward."
 

Cons

"With big companies, it takes a long time to run when it comes to the reporting part."
"Projects tend to take longer because ADP wants to manage everything."
"Projects tend to take longer because ADP wants to manage everything."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"Benefits, deductions, and payroll set up issues have hampered the success of deployment."
"Payment services continues to be our biggest area of concern."
"Customer service is poor; unless we are being the squeaky wheel, we haven't gotten the best service."
"Implementation was a long bumpy process. UltiPro is very customizable which is great once you are implemented, but it makes it difficult to implement out of the box because a lot of work goes into making decisions about how the system will be set up."
"The feature needs to be able to differentiate weekdays from weekends when calculating the PTO hours when requesting PTO days."
"Customer service is 5/10. Technical support is 5/10."
"I would like to see more options for automating 401k feeds/imports."
"The tax corrections are a bit burdensome; you have to void and reissue payments."
 

Pricing and Cost Advice

"If users consider the license of the solution, then it is an expensive tool."
"I believe that ADP GlobalView Payroll is an expensive solution."
"The platform is not affordable but also not the most expensive."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
Insurance Company
6%
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Deel, SAP, ADP and others in Global Payroll. Updated: May 2026.
893,244 professionals have used our research since 2012.