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ADP Workforce Now vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
15th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Cloud HCM (11th), HR Analytics Software (5th)
PeopleSoft
Ranking in Benefits Administration
6th
Ranking in Talent Management
6th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (9th), Activity Based Costing Software (4th), Demand Management (2nd), Talent Acquisition (6th)
 

Mindshare comparison

As of June 2026, in the Benefits Administration category, the mindshare of ADP Workforce Now is 2.9%, down from 3.1% compared to the previous year. The mindshare of PeopleSoft is 3.6%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
PeopleSoft3.6%
ADP Workforce Now2.9%
Other93.5%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Decades of use have delivered secure, customizable control for public sector operations and finance
I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft. PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft. PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts. My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available. I would rate this product nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most valuable features are the reporting and benefits piece."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"Payroll: It is very easy and user-friendly."
"We find the Campus Solutions very valuable."
"I like the speed of the processing and how easy it is to use."
"It provides a very stable platform for us to support key applications, including Procure to Pay, HR/Payroll, AP/AR, Fixed Asset, and Financial Reporting."
"I have not found another product that even comes close to PeopleSoft."
"Scales up very well."
"PeopleSoft allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption."
"The most valuable features most important to me are the web solution, the web interface, and the integration with other ECM products."
"I love how easy it is to customize."
 

Cons

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Support leaves a lot to be desired."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"The complexity is the key challenge with a tool like ADP ."
"The bugs are always in the latest release, so I always tell my client to be one release behind, let somebody else find all those bugs, and their response time in fixing those bugs sometimes takes a little while."
"An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."
"The solution needs to work on its mobile technology."
"I would like to see better support, bug fixing, and documentation."
"Data might get lost, for instance."
"The solution's initial setup is not straightforward."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive."
"I give the pricing a seven out of ten."
"It is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"We are a University and the cost and license are negotiated privately."
"One of the cheapest solutions available and also one of the best."
"I would rate the pricing an eight out of ten, with ten being expensive."
"I would consider this to be an expensive product, but the quality justifies it."
"PeopleSoft has a yearly maintenance fee."
"The solution is priced per module."
"This solution offers annual licensing. We pay per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
Healthcare Company
5%
Comms Service Provider
10%
University
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about ADP Workforce Now vs. PeopleSoft and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.