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ADP Workforce Now vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
14th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Cloud HCM (11th), HR Analytics Software (5th)
PeopleSoft
Ranking in Benefits Administration
6th
Ranking in Talent Management
6th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (9th), Activity Based Costing Software (4th), Demand Management (2nd), Talent Acquisition (6th)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.1%, up from 3.0% compared to the previous year. The mindshare of PeopleSoft is 3.9%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
PeopleSoft3.9%
ADP Workforce Now3.1%
Other93.0%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The product allows for accurate, consistent payrolls."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable feature to me is performance management because we just started using that."
"Payroll: It is very easy and user-friendly."
"The time system is what we get the most benefit from."
"The customization and catering to our specific needs have helped, with obvious benefits as the streamlining process is accelerating and it aids me from an auditing perspective since it's all system-driven and cannot be altered."
"The beauty of using the on-premises solution is having customizations according to business requirements, because business requirements are not always aligned with the out-of-the-box product."
"The support I have received from PeopleSoft has been excellent."
"A solid and mature product."
"PeopleSoft is resilient and has the flexibility for us to customize it."
"The PeopleSoft interface is very good."
"In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do."
 

Cons

"The ease of developing and creating reports could definitely use some improvement."
"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"The workflow is a bit weak."
"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"The complexity is the key challenge with a tool like ADP ."
"We needed to do a lot of integration with third-party applications in order to get the functionality that we needed. The API integration could be better."
"On the other hand, the more recent push for standardization precludes customized approaches to certain industry requirements."
"I think the inventory part it should be simplified. There is a lot of shuffling through pages, which creates a lot of problems for our users."
"The UI and user experience are not great, and it's not as feature-rich as today's systems."
"We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."
"The Time and Labor module is not that flexible."
"We struggle with release notes."
"More/better reporting tools and ease of testing effort."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"The solution is priced per module."
"This solution offers annual licensing. We pay per user."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"I would consider this to be an expensive product, but the quality justifies it."
"The tool is expensive."
"The expenses related to the solution are nominal."
"I don't know if they are still providing licenses or if they have suspending licenses."
"One of the cheapest solutions available and also one of the best."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
7%
Healthcare Company
5%
Comms Service Provider
10%
University
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
 

Comparisons

 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about ADP Workforce Now vs. PeopleSoft and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.