

PeopleSoft and ADP Workforce Now compete in the HR management category. ADP Workforce Now seems to have the upper hand due to its higher user satisfaction related to ease of use and integration flexibility.
Features: PeopleSoft is characterized by its flexibility and ability to be customized to meet complex business needs, with seamless IT infrastructure integration. ADP Workforce Now is known for its user-friendly interface, ease of deployment, and strong features in payroll and workforce management, which require minimal configuration.
Room for Improvement: PeopleSoft could work on enhancing mobile capabilities, updating processes to minimize downtime, and improving user-friendliness to lessen reliance on technical expertise. ADP Workforce Now needs to improve its international payroll and reporting functionalities and work on faster customer support response times.
Ease of Deployment and Customer Service: PeopleSoft typically offers on-premises deployments that are customizable but can complicate scaling. ADP Workforce Now is primarily cloud-based, providing smoother deployment with better scalability. PeopleSoft's customer service often receives criticism for response delays, while ADP's support is generally satisfactory but sometimes lacks in-depth knowledge.
Pricing and ROI: PeopleSoft's pricing is high due to its customizable and comprehensive features but can yield significant ROI in larger deployments. ADP Workforce Now provides straightforward, usage-based pricing although it is seen as expensive by some, offering positive ROI in streamlined applications.
| Product | Mindshare (%) |
|---|---|
| PeopleSoft | 3.9% |
| ADP Workforce Now | 3.1% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.
ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and applications, users report limitations in workflow, admin security, and customer support. The absence of international payroll capabilities, complex reporting systems, and insufficient talent management are also noted challenges. There is a demand for better data management, position control, and an enhanced benefits portal.
What are the most important features?ADP Workforce Now is deployed in cloud-based environments and often integrated with systems like SAP SuccessFactors. Companies rely on it to manage payroll, track time and attendance, and administer benefits. It supports applicant tracking and benefits integration, proving essential for diverse industry applications.
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.