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ADP Workforce Now vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
15th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Cloud HCM (12th), HR Analytics Software (5th)
PeopleSoft
Ranking in Benefits Administration
3rd
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (1st), Talent Acquisition (4th)
 

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.2%, down from 3.5% compared to the previous year. The mindshare of PeopleSoft is 8.1%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
IanCampbell - PeerSpot reviewer
Saves time through transclusion - using a single record across multiple modules
The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"It is a scalable solution."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"PeopleSoft allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption."
"The new version of this solution is very scalable."
"The most valuable feature for us is the integration between the HR Payroll and Financials modules"
"All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
"The breadcrumb approach to navigation in PeopleSoft is good. nVision is also a good supplement."
"The most valuable feature is that it's easy to use."
"The solution's scalability is good."
"PeopleSoft is scalable."
 

Cons

"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The ease of developing and creating reports could definitely use some improvement."
"The complexity is the key challenge with a tool like ADP ."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
"My developers want to use more HTML instead of the specialized tool, PeopleTools because, they say, it's better from a user perspective."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"One aspect where PeopleSoft could see improvement is in its level of customization."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
"The support is medium quality through the Oracle support portal. It's neither exceptionally good nor particularly bad."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"There can occasionally be complexity in the initial setup."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"It is expensive."
"This solution offers annual licensing. We pay per user."
"One of the cheapest solutions available and also one of the best."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"It's approximately $3,000,000 to $4,000,000 USD per year."
"The main issue we have with the solution is that it is very expensive."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
"I would consider this to be an expensive product, but the quality justifies it."
"Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
9%
Financial Services Firm
7%
Government
9%
University
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about ADP Workforce Now vs. PeopleSoft and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.