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ADP Workforce Now vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
16th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Cloud HCM (11th), HR Analytics Software (5th)
PeopleSoft
Ranking in Benefits Administration
5th
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (2nd), Talent Acquisition (5th)
 

Mindshare comparison

As of January 2026, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.1%, up from 3.0% compared to the previous year. The mindshare of PeopleSoft is 4.5%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
PeopleSoft4.5%
ADP Workforce Now3.1%
Other92.4%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The most valuable features are the reporting and benefits piece."
"It is a scalable solution."
"Peoplesoft is the best payroll software in the market."
"I like the speed of the processing and how easy it is to use."
"The most valuable feature is IDE."
"The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
"Stability-wise, it is a good tool."
"It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"Its user interface is impressive."
 

Cons

"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The complexity is the key challenge with a tool like ADP ."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The ease of developing and creating reports could definitely use some improvement."
"PeopleSoft lacks integration capabilities."
"I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
"Response time takes very long and requires a person to be awake night and day to benefit from it."
"The biggest disadvantage with things like PeopleSoft is that they do continuous support and fixes and upgrades. You get to choose when you want to implement that upgrade. However, in order to keep up, you have to upgrade."
"One aspect where PeopleSoft could see improvement is in its level of customization."
"I would like to see better support, bug fixing, and documentation."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"The solution is expensive."
"The solution is expensive and everyone complains about the price."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
"The expenses related to the solution are nominal."
"I don't know if they are still providing licenses or if they have suspending licenses."
"I would consider this to be an expensive product, but the quality justifies it."
"Check all options before a decision is made."
"This solution offers annual licensing. We pay per user."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"One of the cheapest solutions available and also one of the best."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
8%
Healthcare Company
7%
Legal Firm
6%
University
10%
Comms Service Provider
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Comparisons

 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about ADP Workforce Now vs. PeopleSoft and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.