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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
14th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (24th), Internet Security (13th), Web Content Filtering (5th)
 

Mindshare comparison

As of May 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 8.7%, down from 9.9% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security8.7%
TitanHQ WebTitan2.2%
Other89.1%
Domain Name System (DNS) Security
 

Featured Reviews

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The most valuable feature is DNS filtering."
"Palo Alto Networks DNS Security is a stable solution."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't know before."
"The stability is excellent and the product is very mature."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"I would rate TitanHQ WebTitan as seven out of ten."
"The web content filter is the most valuable feature."
"There are a few features we really like: it seems to be very robust, it's easy to set up, it has a lot more functionality and capabilities than we aren't even using yet, and the console is very intuitive."
"It has been easy to understand and use the customization options provided by WebTitan."
"Using this solution has helped to boost productivity in the company."
"Overall, I'm very happy with WebTitan; it has been a great solution for a very small library."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
 

Cons

"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"There should be an on-premise version of this solution."
"If the tool offers improved data security, I think it would be good."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The installation is more complex because the solution has another approach to security."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"The pricing of the Palo Alto Networks DNS Security is very high."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"While there is an antivirus on offer, it's not a very good one. We're not using it because it's not effective."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
 

Pricing and Cost Advice

"There is an annual license for the solution and I am satisfied with the pricing."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"It is not an expensive solution."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"The product is expensive compared to Fortinet."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very aggressively priced, which is something that we definitely like."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
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893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
Computer Software Company
13%
Construction Company
11%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.