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TitanHQ WebTitan pros and cons

Vendor: TitanHQ
4.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

TitanHQ WebTitan offers excellent self-authentication methods, supporting ID and Active Directory Integration.
The web content filter is highly praised for its effectiveness and adaptability, including the ability to easily block or unblock sites.
It requires minimal oversight and administration post-deployment, allowing for efficient monitoring with email notifications.
The DNS proxy provides valuable insights regarding request origins and user behaviors, facilitating user-specific policies.
It is a fully cloud-based platform with easy integration with Active Directory, offering the option to white-label for businesses.

CONS

Small bugs exist in the real-time login environment, impacting URL blocking and allowance visibility.
Oauth1 protocol has authentication issues, complicating initial API setup.
Security measures are overly restrictive, necessitating numerous exceptions for blocked content.
WebTitan technology lacks advanced learning capabilities, remaining basic in its approach.
Search functionality and user access filters need improvements for efficiency.
 

TitanHQ WebTitan Pros review quotes

Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Jan 31, 2025
This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.
JK
Director Of Information Technology at a consumer goods company with 11-50 employees
Jun 28, 2022
Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working.
BM
Information Services at Vista Hill
Jul 27, 2022
It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way.
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
SW
Owner/Manager at Shannon Farms
Jun 12, 2022
It has been easy to understand and use the customization options provided by WebTitan.
LB
Director at Viola Public Library
Dec 12, 2022
I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block.
reviewer2024178 - PeerSpot reviewer
GM at a transportation company with 51-200 employees
Nov 16, 2022
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful.
MG
President at PJM Digital Design
Mar 31, 2022
The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly.
RP
IT Systems Administrator at State Attorneys Office 13th Circuit
Mar 14, 2022
Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware.
Mark Politowicz - PeerSpot reviewer
Endpoint Management Engineer at State of Idaho
Apr 12, 2022
It has been easy to understand and use customization options provided by WebTitan.
Michael Mok - PeerSpot reviewer
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
Apr 12, 2022
The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile.
 

TitanHQ WebTitan Cons review quotes

Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Jan 31, 2025
The technology employed by TitanHQ doesn't learn enough and is still on the basic side.
JK
Director Of Information Technology at a consumer goods company with 11-50 employees
Jun 28, 2022
There were a few little glitches in the beginning when rolling out the client app that resides on laptops.
BM
Information Services at Vista Hill
Jul 27, 2022
It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it.
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
SW
Owner/Manager at Shannon Farms
Jun 12, 2022
I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work.
LB
Director at Viola Public Library
Dec 12, 2022
The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific.
reviewer2024178 - PeerSpot reviewer
GM at a transportation company with 51-200 employees
Nov 16, 2022
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable.
MG
President at PJM Digital Design
Mar 31, 2022
On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold.
RP
IT Systems Administrator at State Attorneys Office 13th Circuit
Mar 14, 2022
I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond.
Mark Politowicz - PeerSpot reviewer
Endpoint Management Engineer at State of Idaho
Apr 12, 2022
The documentation could always be better. That's true for any organization.
Michael Mok - PeerSpot reviewer
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
Apr 12, 2022
WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ.