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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Palo Alto Networks DNS Security offers excellent DNS filtering capabilities.
The scalability of Palo Alto Networks DNS Security is rated a nine out of ten.
The solution provides protection against command and control traffic, anonymizers, newly registered domains, and DNS tunneling.
Palo Alto Networks DNS Security excels in stability and maturity.
DNSSEC and the domain generation algorithm are valuable features in Palo Alto Networks DNS Security.

CONS

There is a demand for a cloud-based management option and an on-premise version.
Pricing is considered high, which may hinder competitiveness against Infoblox or Cisco Umbrella.
Scalability requires improvement to better meet user demands.
Customer service is problematic due to outsourced support leading to delayed response times.
Blocking of legitimate traffic for custom applications necessitates manual intervention.
 

Palo Alto Networks DNS Security Pros review quotes

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Sep 3, 2025
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft.
reviewer2695164 - PeerSpot reviewer
IT Security Specialist at a tech services company with 11-50 employees
Sep 17, 2025
I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good.
Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Feb 3, 2025
The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling.
Learn what your peers think about Palo Alto Networks DNS Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Aneeq Zia - PeerSpot reviewer
Senior Consultant at Systems Limited
Apr 30, 2024
I would rate the scalability a nine out of ten.
TN
Engineer at Exclusive Networks
Jul 29, 2024
The solution's most valuable features are data exfiltration and DNS tunneling.
RM
Security Consultant at Airpel
Feb 28, 2024
DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks.
Billy Tang - PeerSpot reviewer
Project Manager, Finance IT at Sun Hung Kai & Co. Limited
Feb 29, 2024
The product is easy to install.
Ahmed Hesham - PeerSpot reviewer
Network Security Engineer at Raya Integration
Nov 12, 2023
DNS sinkhole is a valuable feature.
reviewer2209113 - PeerSpot reviewer
Digital Infrastructure & Cybersecurity GTM Manager at a tech services company with 1,001-5,000 employees
Jun 12, 2023
The support team has good knowledge about the solution.
Porleng Phatt - PeerSpot reviewer
Pre-Sales Engineer at eCam Solution Co., Ltd
Aug 7, 2023
The most valuable features of the solution are DNSSEC and the domain generation algorithm.
 

Palo Alto Networks DNS Security Cons review quotes

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Sep 3, 2025
The pricing of the Palo Alto Networks DNS Security is very high.
reviewer2695164 - PeerSpot reviewer
IT Security Specialist at a tech services company with 11-50 employees
Sep 17, 2025
The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes.
Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Feb 3, 2025
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently.
Learn what your peers think about Palo Alto Networks DNS Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Aneeq Zia - PeerSpot reviewer
Senior Consultant at Systems Limited
Apr 30, 2024
Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention.
TN
Engineer at Exclusive Networks
Jul 29, 2024
If the tool offers improved data security, I think it would be good.
RM
Security Consultant at Airpel
Feb 28, 2024
The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella.
Billy Tang - PeerSpot reviewer
Project Manager, Finance IT at Sun Hung Kai & Co. Limited
Feb 29, 2024
With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required.
Ahmed Hesham - PeerSpot reviewer
Network Security Engineer at Raya Integration
Nov 12, 2023
The scalability can be improved.
reviewer2209113 - PeerSpot reviewer
Digital Infrastructure & Cybersecurity GTM Manager at a tech services company with 1,001-5,000 employees
Jun 12, 2023
The product should provide email protection.
Porleng Phatt - PeerSpot reviewer
Pre-Sales Engineer at eCam Solution Co., Ltd
Aug 7, 2023
Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved.