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Pega Platform vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
40th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the rules as per the class."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"getNext removes some of the managements overheads as well as inbuilt reporting."
"Can do a lot of things with minimum time and cost."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The most valuable aspect of the solution is the various workflows."
"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"This is a quite expensive product."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"There is room for improvement in the user interface area."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."
"The licensing model for Pega BPM needs to be improved."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."
"The price of Pega BPM is in the middle range compared to other solutions."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
30%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
Ask a question
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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
iProcess Suite
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about Pega Platform vs. TIBCO iProcess Suite and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.