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Pyramid Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Pyramid Analytics enhances ROI through improved decision-making, efficiency, and data analysis, benefiting various sectors even during challenges.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
We have seen a 100% increase in our overall revenue with the help of Pyramid Analytics.
Product Management Consultant at Mafoi Strategic Consultants
There is a positive return on the data investment for my clients using Pyramid Analytics.
CEO & Principal Consultant at Pyramid Analytics & Consulting
My best anecdote is during the COVID pandemic when it enabled much faster decision-making and for us to make decisions that protected the business from potential failure.
Founder at Nabuza
 

Customer Service

Sentiment score
7.1
Pyramid Analytics offers responsive support with quick issue resolution, thorough documentation, and positive customer experiences despite improvement areas.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
I would give customer support for Pyramid Analytics a ten because they were very responsive.
Reporting Specialist at a marketing services firm with 10,001+ employees
The support team is very responsive and helpful whenever we encounter any issues.
Reward Analyst at a retailer with 10,001+ employees
They're more than happy to get their developers on a call directly to assist as well.
Founder at Nabuza
Tech support for Salesforce Einstein Analytics is generally good.
Preseales And Solution Head at Tata Consultancy
 

Scalability Issues

Sentiment score
6.8
Pyramid Analytics showcases adaptability and scalability, accommodating growing users and data with reliable enterprise-level reporting capabilities.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
It is more than capable of being deployed on a scalable architecture.
Founder at Nabuza
As data grows and volume increases, scaling up is easily accomplished whenever needed, based on requirements.
Senior Business Intelligence Developer at a retailer with 10,001+ employees
We were able to handle larger data sets, meaning we could analyze old data to see how certain campaigns or products performed over the past one, two, three, five, and even ten years.
Reporting Specialist at a marketing services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.1
Pyramid Analytics shows varied stability; reliable for some, but others experience instability, with overall performance improving over time.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
CEO & Principal Consultant at Pyramid Analytics & Consulting
There are no issues with Pyramid Analytics in terms of speed or performance, even when we work with large data sets.
Product Management Consultant at Mafoi Strategic Consultants
I found Pyramid Analytics to have some reliability issues; there was a time when the service was down for about a week, impacting our development and client dashboards, which should not happen, as data products should always be operational.
Software Engineer at Presidio
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Pyramid Analytics requires user-friendly improvements, better documentation, training resources, enhanced features, and faster implementation for improved usability.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Other improvements Pyramid Analytics needs are to make the platform more user-friendly for the layman because when presenting something this complicated to companies, if they cannot use it to its full capacity, it is a possible loss.
Reporting Specialist at a marketing services firm with 10,001+ employees
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Visually, when you want to see the whole model and the connections between tables, the view is not friendly.
Works at a comms service provider with 201-500 employees
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales And Solution Head at Tata Consultancy
 

Setup Cost

Pyramid Analytics offers competitive, cost-effective pricing from $10k-$20k annually, ideal for mid-large enterprises, with transparent licensing.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
When we went to market and had quotes from multiple different vendors including Power BI and other leading software tools, it was at a comparative level but lower and a bit more cost-effective.
Founder at Nabuza
It's not more expensive than all our other BI tools regarding Pyramid Analytics.
Works at a comms service provider with 201-500 employees
Some of the conditions where we require to update this licensing part where we will be cut off some of the annual price, some of the specific institution such as for education or EdTech or hospitals, this will be useful.
Consultant at RK InfoTech
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales And Solution Head at Tata Consultancy
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Pyramid Analytics offers advanced data models, intuitive interfaces, and AI features, boosting productivity and decision-making across industries.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Pyramid Analytics's main power is its ability to hold the semantic layer inside so it understands the data such that all the dashboards put in front of people are self-service.
Founder at Nabuza
Pyramid Analytics has allowed us to be more insightful in our reporting, positively impacting our organization.
Advisory Services Lead at a tech vendor with 51-200 employees
It allows for a personalized customer experience by providing insights.
Preseales And Solution Head at Tata Consultancy
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
 

Categories and Ranking

Pyramid Analytics
Ranking in BI (Business Intelligence) Tools
17th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
23
Ranking in other categories
Data Visualization (12th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the BI (Business Intelligence) Tools category, the mindshare of Pyramid Analytics is 1.0%, up from 0.9% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Pyramid Analytics1.0%
Salesforce Einstein Analytics1.1%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

Ynazif Nazif - PeerSpot reviewer
CEO & Principal Consultant at Pyramid Analytics & Consulting
Unified data workflows have improved reporting quality and now support better decisions
The best features Pyramid Analytics offers include a broad range of features, which I think is one of the advantages of it. It has a lot of connectors and a lot of different capabilities. I would say end-to-end capabilities is one of the nice features of it. Regarding the end-to-end capabilities and lots of connectors, I found the connectors most valuable. If you are trying to do Snowflake, SQL server, or any of the normal database platforms that you see in the cloud or on-premises, it has those connectors built in. You don't have to worry about writing custom drivers. That is a nice feature to have. Pyramid Analytics has impacted my organization positively in that I use it for my clients' organizations. For my organization, it is great because it gives me a technology platform that clients enjoy using and I am proficient with. For my clients, it is about delivering on their aspirations in terms of what they want to do with their data and where they want to head in their organization. This is definitely a tool that we can use in order to get there. After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting. I think that streamlining has a positive effect on the quality of the outputs. The quality of the outputs definitely leads to better decision making.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Pyramid Analytics?
My experience with pricing, setup cost, and licensing is that they were very competitive in the market. When we went to market and had quotes from multiple different vendors including Power BI and ...
What needs improvement with Pyramid Analytics?
One thing that could be added that could be useful is more rich data cataloging, which Pyramid Analytics doesn't really have at the moment. This would enable the data team to better document the da...
What is your primary use case for Pyramid Analytics?
Pyramid Analytics serves as the main visualization layer on top of an enterprise data platform to put data and analytics in the hands of users across the business. From a previous role, I implement...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

US Department of Veterans Affair, Volkswagen, Siemens, Blackboard, Hallmark, Orange, CDW, LA Fitness, Atelier GS, Memorial Healthcare, Acadia Insurance, BancoBic, Advanced Learning, Microsoft, Drake University
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Pyramid Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.