QlikView and SAP Crystal Reports are prominent tools in the business intelligence and reporting software category. While QlikView stands out with its robust data exploration capabilities, SAP Crystal Reports excels in providing detailed reporting features.
Features: QlikView leverages Associative Query Logic (AQL) for fast and flexible data integration, enabling in-memory processing and rapid data analysis. Its intuitive interface supports dynamic dashboard creation and data discovery. SAP Crystal Reports offers advanced static reporting capabilities with precise data visualization, known for its pixel-perfect output and comprehensive formatting options.
Room for Improvement: QlikView faces scalability challenges due to RAM constraints and requires technical expertise for optimal use. Users demand more intuitive functionalities and improved security features. SAP Crystal Reports could benefit from better graphical visualization tools, simpler report modification processes, and enhanced integration with certain databases. Both tools seek to improve user-friendliness for non-technical users.
Ease of Deployment and Customer Service: Both QlikView and SAP Crystal Reports are primarily on-premises solutions, although QlikView also offers public cloud deployment. QlikView is praised for its strong community support, whereas SAP Crystal Reports offers excellent customer service often managed by third-party vendors.
Pricing and ROI: QlikView is generally more expensive, particularly for large enterprises, due to additional module costs and maintenance. However, it offers significant ROI through efficient use of its advanced BI features. SAP Crystal Reports is viewed as affordable, benefiting from discount programs despite its high licensing fees, yielding reliable returns when strategically integrated.
The biggest return on investment is the time saving for the customer.
I would rate the customer support a solid 10.
In QlikView, I believe the improvement that should be made is to bring the costs down, as you'll have to be competitive with Power BI, aiming for at least a 30% reduction to stop the hemorrhaging to Power BI.
The license cost per user or per year for QlikView is about 500 Euros annually.
The best features in QlikView are rapid development, the fact that I can do what I want in QlikView, and full control along with ease of use.
QlikView is a Business Intelligence tool that allows you to keep tabs on all of your business-related information in a clean, clear, and easy to access database that is intuitive to build and simple to navigate. It is ideal for business owners who wish to improve overall output by creating the most productive system possible.
Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.
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