Veeam Data Cloud for Microsoft 365 and Salesforce Backup and Restore compete in the backup solutions category. Veeam is often preferred for its customer support and pricing, while Salesforce shines due to its specialized features.
Features: Veeam Data Cloud for Microsoft 365 provides comprehensive backup, recovery, and security features. It ensures seamless data protection for Microsoft 365 applications and offers flexibility and broad application coverage. Salesforce Backup and Restore provides robust features for deep integration and automation within Salesforce environments, catering to specialized functionality within its ecosystem.
Ease of Deployment and Customer Service: Veeam Data Cloud for Microsoft 365 offers a straightforward deployment process aided by a supportive customer service team, ensuring quick onboarding. Salesforce Backup and Restore integrates natively within Salesforce applications, resulting in a seamless setup experience, yet Veeam stands out for its superior customer service responsiveness.
Pricing and ROI: Veeam Data Cloud for Microsoft 365 is cost-effective, offering significant ROI through competitive pricing and extensive support. Salesforce Backup and Restore, although having higher setup costs, ensures strong ROI for those within Salesforce's ecosystem thanks to its specialized features and integrations.
| Product | Mindshare (%) |
|---|---|
| Veeam Data Cloud for Microsoft 365 | 3.1% |
| Salesforce Backup and Restore | 0.8% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 21 |
| Large Enterprise | 17 |
Businesses primarily use Salesforce Backup and Restore for data recovery, protection against data loss, and ensuring business continuity. It automates backup schedules and offers quick data restoration, providing peace of mind to users.
Salesforce Backup and Restore efficiently manages data backup processes, automating backups and restoring data quickly after accidental deletions or system errors. Users value its reliability and the confidence it brings in maintaining data integrity. While it offers strong encryption and convenience, users seek improvements in automation capabilities, intuitive navigation, enhanced reporting features, and better restoration speed and reliability. Comprehensive support documentation is also desired.
What are the most important features?Salesforce Backup and Restore is implemented in industries where data integrity is crucial, such as finance, healthcare, and retail. These sectors benefit greatly from automated data protection and quick recovery capabilities to prevent data loss and minimize downtime.
Veeam Data Cloud for Microsoft 365 is an industry-leading SaaS backup solution that protects your critical Microsoft 365 workloads (Exchange, SharePoint, OneDrive, and Teams) and Microsoft Entra ID from accidental deletions, ransomware, misconfigurations, and compliance gaps. There's no infrastructure to manage or storage to size. Just reliable, scalable protection at a predictable per-user price with unlimited storage included.
Why IT teams choose Veeam Data Cloud for Microsoft 365:
•Single platform simplicity: Protect Microsoft 365 and Entra ID with one modern web-based console, with all maintenance, patching, and updates handled by Veeam.
•Granular, fast recovery: Recover exactly what you need, whether it’s a single deleted email, a OneDrive file, or thousands of objects at scale, with Premium plan restore speeds up to 3–5 TB per hour.
•Advanced threat detection: Patent-pending ransomware and malware detection monitors your environment in real time, giving you instant visibility into threats before they spread.
•Zero-trust security foundation: Service-level immutability, MFA, 256-bit encryption, customer-managed encryption keys (BYOK), IP-range restrictions, and role-based access controls keep your backups secure and tamper-proof.
•Data sovereignty: Choose your backup storage region to meet local compliance requirements, including GDPR, HIPAA, SOX, and DORA.
•Unlimited storage: No surprises. Storage costs stay flat as your data grows, with no hidden fees for major capabilities.
•Self-service restore: End users recover their own Microsoft 365 data without opening a support ticket (and you get your day back).
•Lower your TCO: Customers switching from self-managed backup consistently report significant total cost of ownership savings by eliminating storage, infrastructure, and IT management overhead. Plus, you can save additional cost by bundling with Entra ID protection.
Trusted by more than 25 million protected Microsoft 365 users worldwide, Veeam Data Cloud for Microsoft 365 delivers the industry's most comprehensive SaaS backup, covering everything from daily operational recovery to large-scale ransomware recovery.
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