Businesses primarily use Salesforce Backup and Restore for data recovery, protection against data loss, and ensuring business continuity. It automates backup schedules and offers quick data restoration, providing peace of mind to users.
| Product | Mindshare (%) |
|---|---|
| Salesforce Backup and Restore | 0.6% |
| Veeam Data Platform | 5.8% |
| Commvault Cloud | 3.4% |
| Other | 90.2% |
Salesforce Backup and Restore efficiently manages data backup processes, automating backups and restoring data quickly after accidental deletions or system errors. Users value its reliability and the confidence it brings in maintaining data integrity. While it offers strong encryption and convenience, users seek improvements in automation capabilities, intuitive navigation, enhanced reporting features, and better restoration speed and reliability. Comprehensive support documentation is also desired.
What are the most important features?Salesforce Backup and Restore is implemented in industries where data integrity is crucial, such as finance, healthcare, and retail. These sectors benefit greatly from automated data protection and quick recovery capabilities to prevent data loss and minimize downtime.
Salesforce Backup and Restore was previously known as Salesforce Backup and Restore powered by odaseva.
| Author info | Rating | Review Summary |
|---|---|---|
| Junior Solution Architect at US Department of Transportation (DOT) | 5.0 | I use Salesforce Backup and Restore for managing disaster recovery, backing up data, and restoring it when necessary. The user experience is good but could benefit from AI enhancements. It significantly reduces recovery time, offering a positive return on investment. |
We only use the solution for backup on Salesforce and to manage disaster recovery.
I would use it to back up all data, metadata, and information about the organization and to restore it if we have some problems.
I use it to try and simulate disaster recovery, but that has not occurred.
For now, the user experience is good. The documentation is apt. It is a great tool.
There could be AI-related features to improve backup processes.
I have experience with this product. It's working really well for now and there are no problems. We have only been using it for one month.
It is stable. We will do a big test next month during the holidays. We can probably test if it works well, including the support and velocity.
My customer is a small bank, a new online bank with three years of history. It may increase usage next year, but for now, it's new.
I have not needed to contact support.
The setup was done by my customer.
My customer configured it, and I just verify that the backup is going well, but nothing more.
There is an ROI. If we do it manually, we spend a week or a month to restore a backup.
If we don't use the tool, we spend several days or a week to restore and rebuild. With this tool, we hope we can spend just some hours.
It was not expensive because my customer chose it, and he didn't want to spend a lot. I don't know the exact price because it's the customer's choice. I just received the username and password to verify the backups.
For now, it's ten out of ten.
