Zoho Analytics and SAP Analytics Cloud are competitors in the business analytics software market. SAP Analytics Cloud holds an advantage with its predictive analytics, integration with SAP products, and machine learning capabilities, although it comes at a higher cost.
Features: Zoho Analytics offers easy data import, collaboration-friendly dashboards, and comprehensive integration with Zoho products. It also benefits from SQL support and automated reporting tasks. SAP Analytics Cloud provides advanced predictive analytics, sophisticated machine learning features, and a unified BI and planning platform, alongside smart insights and integration with several third-party applications.
Room for Improvement: Zoho Analytics could improve graphical options, data cleaning processes, SQL editing, and scientific formula support. Users face constraints in complex report construction. SAP Analytics Cloud requires enhancements in real-time connectivity outside of SAP systems, visualization capabilities, and cost-effective licensing. Expanding predictive analytics and third-party integration could further enhance its offering.
Ease of Deployment and Customer Service: Zoho Analytics provides flexible deployment options across cloud environments with accessible technical support. SAP Analytics Cloud supports similar deployment but requires responsive customer service due to its complex ecosystem. SAP's support compensates for less intuitive deployment features, whereas Zoho's ease of use is complemented by its customer service.
Pricing and ROI: Zoho Analytics is recognized for competitive pricing and a straightforward structure, offering great ROI with flexible plans. On the other hand, SAP Analytics Cloud justifies its higher costs with rich features, though users see the benefit of more affordable licenses. Each solution enhances data-driven decision-making, but SAP's premium capabilities reflect its pricing.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
I am satisfied with SAP's technical support team; they provide very good support.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
I would rate its scalability up to nine on a scale of one to ten.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
Documentation-wise, we see some gaps when trying to connect different solutions.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
These multiple dashboards are available to view in a single place, which is very beneficial.
| Product | Market Share (%) |
|---|---|
| SAP Analytics Cloud | 3.1% |
| Zoho Analytics | 0.8% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
SAP Analytics Cloud is an all-in-one Software-as-a-Service business intelligence tool that provides the key functionalities of an analytics tool to SAP business users. This tool is built on HANA Business Intelligence (BI) platform, providing analytics from data collected from multiple sources, such as ERP, Microsoft SQL, and Salesforce, among other solutions.
You can use SAP Analytics Cloud to compile data and perform ad-hoc reporting and analysis for predictive planning. SAP Analytics Cloud collects and analyzes the raw data from transactional systems into intelligent insights that allow you to make better decisions.
SAP Analytics Cloud uses machine learning to clean up data, identify errors, and issues, and suggest optimization or filtering options. You can use the modeling feature in Analytics Cloud to create hierarchies and get deeper data insights.
The three core functions of SAP Analytics Cloud consist of Planning, Predictive Analysis, and Business Intelligence as a holistic SaaS solution that offers real-time analysis to business leaders.
SAP Analytics Cloud Capabilities
SAP Analytics Cloud Key Features
SAP Analytics Cloud Benefits
Reviews from Real Users
Segun O., SAP HANA Developer at SOA PEOPLE, says that "The most valuable features are on the application side, where you can design applications into your analytics on the platform."
The Head of Finance Enterprise Application at a computer software company adds that "The visualization feature is the most valuable. SAP Analytics Cloud is also very easy to use."
"Its many features make it the best in the market," sums up a Consultor SAP Business Object, Sap Analytics Cloud at a tech services company.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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