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SAP Concur vs Zoho Expense comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Concur
Ranking in Expense Management
1st
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Expense
Ranking in Expense Management
10th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Expense Management category, the mindshare of SAP Concur is 15.7%, down from 22.2% compared to the previous year. The mindshare of Zoho Expense is 2.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Expense Management Market Share Distribution
ProductMarket Share (%)
SAP Concur15.7%
Zoho Expense2.2%
Other82.1%
Expense Management
 

Featured Reviews

it_user405795 - PeerSpot reviewer
Big improvement over managing expenses in Excel. Don’t expect any value out of customer service.​
Support and help. Their online help is useless, and support is iffy at best. They tend to try to blame third parties, take a long time to respond, and aren’t good at communication. You are forced to use a travel agent, they charge $8 for each booking, and $27 for each call. TripIt sync is great, but there is no calendar integration with Outlook, which is awful.
Sai Nandan Sambu - PeerSpot reviewer
Sequential approval workflows have streamlined our reimbursement process across multiple locations
What I appreciate about Zoho Expense is the sequential approval feature. We can add many sequential approvals in Zoho Expense. That is the best feature because if an employee asks for any trip, their manager should know about it. Then after the manager's approval, the accounts or finance team should validate the correct bills, and then they can reimburse it. The customizable approval workflows in Zoho Expense help my organization manage business expenses because the workflows are very clear and simple. We don't use complex workflows; we use complex workflows in Zoho People. We use Zoho Expense to avail expenses, trip approvals, and all related tasks. Zoho Expense's expense categorization helps to stay compliant. In terms of policy compliance, people can add expenses based on our reimbursement policies. We reimburse amounts per day based on the employee's grade. If an employee is a fresher, their grade is nine. If an employee is a senior manager, their level is six or five. We use the per diem feature; we give engineers a certain amount per day and managers receive a different amount. That is useful in Zoho Expense to differentiate by grades and levels.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Media Company
9%
Construction Company
8%
Retailer
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Overview

 

Sample Customers

Unisys, Acumed, Adelman Travel, Allen Vanguard, ALPS Corporation, American Red Cross, Animoto
Jumbotail, Makemytrip, Purolite, Goibibo, Foodpanda