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SAP Concur vs Zoho Expense comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Concur
Ranking in Expense Management
1st
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Expense
Ranking in Expense Management
3rd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Expense Management category, the mindshare of SAP Concur is 13.4%, down from 20.3% compared to the previous year. The mindshare of Zoho Expense is 2.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Expense Management Market Share Distribution
ProductMarket Share (%)
SAP Concur13.4%
Zoho Expense2.2%
Other84.4%
Expense Management
 

Featured Reviews

it_user405795 - PeerSpot reviewer
Assistant to the President at a non-profit with 51-200 employees
Big improvement over managing expenses in Excel. Don’t expect any value out of customer service.​
Support and help. Their online help is useless, and support is iffy at best. They tend to try to blame third parties, take a long time to respond, and aren’t good at communication. You are forced to use a travel agent, they charge $8 for each booking, and $27 for each call. TripIt sync is great, but there is no calendar integration with Outlook, which is awful.
Shreyans Vasa - PeerSpot reviewer
Director - Security & Emerging Technologies at CAVITAK
Has supported seamless mobile workflows and improved reporting accuracy across finance and HR tasks
It can be more integrated with cab providers such as Uber. Uber is already integrated, but services such as credit cards and other bill payments could be directly integrated. When you do any expense and swipe the card, all the details could automatically populate, and you would only need to provide the reason. This would create the best user experience. Instead of returning to home or the office to fill up all the details and verify, it could fill up all the details automatically from the card detail and only ask for the reason. Even reasons could be standardized. For instance, if it is a restaurant, it is obvious the expense is for food. If it is a mobile bill, it is for the operator bill payment. In these cases, AI could suggest the right reason based on previous payment history. We do not use the GPS mileage tracking feature as it is quite plain and suited for old school people.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Media Company
10%
Computer Software Company
9%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What needs improvement with Zoho Expense?
Sometimes there are issues in the approval flow in Zoho Expense. There are some approval issues with permissions, though I am unable to recall the specific details at this time.
What is your primary use case for Zoho Expense?
We use Zoho Expense, and we are planning to implement Zoho Payroll. We are in a discussion about that. In our organization, we use Zoho Expense because we have three different locations in India. I...
What advice do you have for others considering Zoho Expense?
I have experience working with Zoho People, which is the HR platform. I only know about Zoho People; I don't know about Zoho People Plus. Currently, we validate our data on Excel after exporting it...
 

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