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SAP Crystal Reports vs TIBCO Jaspersoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Embedded BI (7th)
 

Mindshare comparison

As of August 2025, in the Reporting category, the mindshare of SAP Crystal Reports is 2.7%, down from 3.2% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
AnkurMathur - PeerSpot reviewer
A scalable and stable product that enables users to set properties dynamically
The solution is used mainly for reporting purposes. We generate PDFs, which are delivered to the recipient via email We can set any property dynamically. We have to use different currencies. Sometimes, we use the pound sign. Sometimes, we use the dollar sign. Our software is a multi-currency…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use SAP Crystal Reports for operational reporting."
"I find Crystal Reports very easy to use, even for a non-technical person."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"It is an user-friendly solution."
"The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements."
"The initial setup of the solution is pretty easy."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The growth time is the most valuable feature of TIBCO Jaspersoft."
"It's easy to use and maintain."
"I give the stability of the solution a nine out of ten."
"We can set any property dynamically."
"You can do quite a lot with it in terms of automated reports and dashboards."
"It offers high processing power for report generation and is cost-effective."
"The feature that I like most is the drag and drop capability."
"With the online view, it's easier to create Ad Hoc reports. It has inbuilt reports so we can easily get data from the system and customize the fields."
 

Cons

"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"The financing part needs improvement."
"There could be improvements made to the analytics capabilities."
"If at all possible, a little bit of improvement on the analytical side is needed."
"SAP Crystal Reports should provide better support for dynamic connectors."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"The upgrades are not easy."
"I would like to see better support for big data."
"A better focus should be put on self-service reporting."
"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."
"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."
"The stability of TIBCO Jaspersoft needs improvement."
"Customization is an area with certain shortcomings in the solution that needs improvement."
"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."
 

Pricing and Cost Advice

"SAP Crystal Reports is a very expensive solution."
"We pay fifteen hundred dollars as licensing fee."
"I feel that SAP Crystal Reports is a reasonably priced product."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"This product costs a lot of money."
"The solution is a little bit expensive."
"I find the price to be reliable and not overly costly."
"I give the cost of the solution a five out of ten."
"The pricing is cost effective because it is based on servers rather than users."
"I would rate the pricing as four out of five because it's expensive."
"Since I checked last time, only one annual license costs about $25,000."
report
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
I believe SAP Crystal Reports could be improved or enhanced because one of the problems I am facing with it is that sometimes it hangs and uses too much memory, which is frustrating. If it is close...
What is your primary use case for SAP Crystal Reports?
My usual use cases for SAP Crystal Reports involve designing reports based on the requirements of the clients and management, such as profit and loss, graphs, multiple reports, sub reports, and das...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...
 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.