SAP Crystal Reports vs TIBCO Jaspersoft comparison

SAP and TIBCO are both solutions in the Reporting category. SAP is ranked #13 with an average rating of 8.0, while TIBCO is ranked #12 with an average rating of 8.7. SAP holds a 2.5% mindshare in RT, compared to TIBCO’s 1.9% mindshare. Additionally, 96% of SAP users are willing to recommend the solution, compared to 83% of TIBCO users who would recommend it.

SAP Crystal Reports

Read 52 SAP Crystal Reports reviews

2,122 Views
1,761 Comparison Views

96% willing to recommend

TIBCO Jaspersoft

Read 30 TIBCO Jaspersoft reviews

2,043 Views
1,573 Comparison Views

83% willing to recommend

SAP Crystal Reports

TIBCO Jaspersoft

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

SAP Crystal Reports and TIBCO Jaspersoft compete in the reporting tools market, with TIBCO Jaspersoft often preferred for its dynamic data representation and self-service capabilities.

Features: SAP Crystal Reports offers detailed and formatted reporting with high customization via complex formulas and versatile data connectivity. It supports pixel-perfect static reporting across diverse databases. TIBCO Jaspersoft excels in ad-hoc reporting, interactive dashboards, and big data support, offering a dynamic data representation with strong self-service capabilities.

Room for Improvement:SAP Crystal Reports needs to address its complex report inheritance and outdated visualization features. Users find the syntax difficult. TIBCO Jaspersoft should improve its user interface design, stability, and integration with newer charting libraries. Better customer support for the community version is desired.

Ease of Deployment and Customer Service:SAP Crystal Reports supports on-premises deployment, but TIBCO Jaspersoft is more flexible, with options for hybrid and public cloud installations. SAP's customer service is inconsistent, while TIBCO's enterprise support is robust, though varies between free and enterprise editions.

Pricing and ROI: SAP Crystal Reports is considered expensive due to annual maintenance fees but offers high ROI for ERP reporting. TIBCO Jaspersoft provides a cost-effective open-source community version for small businesses, though its enterprise version can be seen as overpriced. It delivers a scalable solution with satisfactory ROI.

To learn more, read our detailed SAP Crystal Reports vs. TIBCO Jaspersoft Report (Updated: March 2026).

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Crystal Reports

Ranking in Reporting

13th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

TIBCO Jaspersoft

Ranking in Reporting

12th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Embedded BI (8th)

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of SAP Crystal Reports is 2.5%, down from 2.6% compared to the previous year. The mindshare of TIBCO Jaspersoft is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Reporting Mindshare Distribution
Product	Mindshare (%)
TIBCO Jaspersoft	1.9%
SAP Crystal Reports	2.5%
Other	95.6%

Reporting

Featured Reviews

Salman Mukhtar Baig

SAP Technical Manager at VS Furniture Middle East

Unlock data insights with seamless integration and robust reporting features

I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

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Ashish-Sahu

Technical Manager at Bahwan CyberTek

Has delivered visually appealing reports and improved user interaction

The integration of TIBCO Jaspersoft with some data sources has limitations that I encountered, and it was not very straightforward. This was one of the concerns with TIBCO Jaspersoft. The limitations include compatibility with some drivers where we do not have adequate JDBC drivers, and because of that, I am not able to make the connection pool. I do see a negative side in terms of support. I am a little disappointed because when we report any defect, it takes time to get a resolution. There are also limitations on some connectors where we do not have connectivity established. These are the few issues I faced while using TIBCO Jaspersoft.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use SAP Crystal Reports for operational reporting."

"Users have learned to write their own reports, reducing the load on our IT department."

"It is an user-friendly solution."

"I like Crystal Reports, I think it's very easy to use and there are numerous forums I can look to when I need help."

"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."

"We develop many management reports using Crystal Reports; it has reduced the development cost and effort, and provides feature rich reports."

"Rapid report development, since the design interface makes coding easier."

"The way it allows formatting, that is, the ability to organize the display and fields as we like, are the key elements for us."

More SAP Crystal Reports pros

"I give the stability of the solution a nine out of ten."

"The most valuable features are that it is a browser-based system and memory consumption for the client with large-scale data is reasonable."

"The most valuable features are the security file and the general data level security implementation framework."

"It’s very straightforward to Install Jaspersoft in both Linux and Windows."

"We were going to the AWS cloud, and Jaspersoft was the only tool which understood the licensing part of the cloud, and the easy handling of the row-level security made me decide to choose it."

"The most valuable features are the pixel-perfect report, embedded report portal, scheduling reports, open source, etc."

"Business processes automation provides higher efficiency and minimizes human error."

"For Enterprise level companies, it has rich enterprise features such as ad-hoc reporting on self service BI, rich dashboards, rich embedded BI solutions, mobile BI solutions, multi-tenant features, and rich HTML-5 visualizations."

More TIBCO Jaspersoft pros

Cons

"It needs better integration with Hadoop as well as enhancements for more analytical usage."

"It does what it does have to do, but seems development has stuck for several years now. Many things are not possible either."

"However, the majority of technical support is in another country which can cause problems scheduling a contact time and can hamper verbal communication."

"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."

"They need to make it work with new file formats for Excel and Access."

"If at all possible, a little bit of improvement on the analytical side is needed."

"When we first started using Crystal Reports 2008, we had multiple stability issues. It seemed like at least once a day (usually more than that), it would crash on us."

"The functionality is not evolving much over newer releases."

More SAP Crystal Reports cons

"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."

"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."

"The support team needs to be improved."

"The migration between versions could be hard."

"Customization is an area with certain shortcomings in the solution that needs improvement."

"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."

"A better focus should be put on self-service reporting."

"There is scope of improvement in terms of: More flexibility for report / dashboards development. A report bursting option."

More TIBCO Jaspersoft cons

Pricing and Cost Advice

"We pay fifteen hundred dollars as licensing fee."

"This product costs a lot of money."

"SAP Crystal Reports is a very expensive solution."

"I feel that SAP Crystal Reports is a reasonably priced product."

"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."

"The pricing is cost effective because it is based on servers rather than users."

"I give the cost of the solution a five out of ten."

"I find the price to be reliable and not overly costly."

"Since I checked last time, only one annual license costs about $25,000."

"I would rate the pricing as four out of five because it's expensive."

"The solution is a little bit expensive."

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Comparison Review

it_user6978

Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)

Jun 10, 2013

Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition

Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Government

Outsourcing Company

Financial Services Firm

14%

Computer Software Company

10%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	15
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	16

Questions from the Community

What needs improvement with SAP Crystal Reports?

SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...

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What is your primary use case for SAP Crystal Reports?

I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...

See all answers

What is your experience regarding pricing and costs for SAP Crystal Reports?

I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...

See all answers

Seeking lightweight open source BI software

The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.

See all answers

What is your experience regarding pricing and costs for TIBCO Jaspersoft?

I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...

See all answers

What needs improvement with TIBCO Jaspersoft?

See all answers

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Product Reports

Buyer's Guide

SAP Crystals

February 2026

Download SAP Crystal Reports product report

Buyer's Guide

TIBCO Jaspersoft

February 2026

Download TIBCO Jaspersoft product report

Overview

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.

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SAP

TIBCO Jaspersoft is a versatile BI tool used for creating and integrating reports, with added functionality for business intelligence such as ad hoc report writers, online report writers, and dashboard designers. It is used for various purposes such as employee performance, revenue management and billing reports, and IT operational reporting.

The solution can be deployed on-premises or in the cloud, is user-friendly, with drag-and-drop report creation, access restrictions for user groups, and connectivity to multiple data sources. It has helped organizations fulfill their needs related to security and create reports quickly, with easy scheduling and report creation with different parameters.

TIBCO

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

March 2026

Free Report: SAP Crystal Reports vs. TIBCO Jaspersoft

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