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SAS Data Management vs Segment comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
SAS Data Management enhances ROI by improving data accuracy and reliability while reducing costs, especially for larger organizations.
Sentiment score
6.1
Segment enhances personalized marketing, data integration, and conversion rates, achieving higher revenue, engagement, and ROI with reduced costs.
Reliable data plus less human intervention and less error result in a strong return on investment.
Biostatistician at Lambda Therapeutic Research Ltd.
Engineering effort related to data integration and tracking maintenance decreased by roughly 40 to 50%.
Senior Quality Analyst at a consultancy with 51-200 employees
If, for example, I made about 5,000 people who had already purchased not be targeted by advertising, I was saving a considerable amount of money that could be around €10,000 to €15,000.
Ecommerce Director at a transportation company with 51-200 employees
It's hard to quantify exactly the hours spent, but from that abandoned basket flow, it was something around seven million DKK that has been made since we launched it.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.3
SAS Data Management customer service is praised for responsiveness and expertise, but experiences vary by region and complexity.
Sentiment score
6.9
Segment's customer service is praised for responsiveness and knowledge, despite some delays, with generally positive ratings.
The support for SAS in Brazil is not the best one, but the support in Sweden is really good, as they visit the company and work to solve the issues.
Data Scientist & Scrum Master at Volvo Group
Segment's customer support is amazing.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
At our initial phase, whenever I required any help related to the setup, I contacted them and they provided me with the solution in very little time.
Senior Quality Analyst at a consultancy with 51-200 employees
I received my reply from Segment support team within 24 hours.
Senior Product Manager at Optiblack
 

Scalability Issues

Sentiment score
7.0
SAS Data Management is scalable and adaptable, efficiently handling extensive data and users across various roles and locations.
Sentiment score
6.3
Segment efficiently handles scalability, managing high traffic and datasets, adapting well to increased user demands without major changes.
As our user base, event volumes, and number of integrations increased over time, Segment was able to handle the additional load without requiring any major architectural changes from our side.
Senior Quality Analyst at a consultancy with 51-200 employees
Segment's scalability can be measured in terms of transaction volume, which it handled very well for us in terms of millions of records.
It should be flexible and robust enough when it comes to handling different streams of data once the product is set up.
Product Manager at a university with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
SAS Data Management is stable and efficient, excelling on Linux, though minor issues exist with the Windows client.
Sentiment score
8.4
Segment reliably manages large volumes efficiently with strong uptime, minimizing disruptions and avoiding Friday deployments to ensure stability.
I have not experienced any critical outages directly impacting our business operations.
Senior Quality Analyst at a consultancy with 51-200 employees
Segment is very stable with no major issues encountered.
Engenheiro de Software at a outsourcing company with 10,001+ employees
 

Room For Improvement

Users seek cost-effective improvements in installation, integration, analytics, cloud scalability, user interface, documentation, and data sharing capabilities.
Segment needs enhanced integration, simplicity, customization, and flexibility, with improvements in identity management, AI, onboarding, and scalability.
There is significant room for improvement, especially with regard to using a hybrid approach that involves both CAS and persistent storage.
Associate Director at Woodpecker Analytics & Services
SAS Data Management can be improved in terms of the learning curve.
Biostatistician at Lambda Therapeutic Research Ltd.
More flexibility in pricing models or clear scaling options would make it easier for mid-sized companies to expand usage without significant budget concerns.
Senior Quality Analyst at a consultancy with 51-200 employees
Ask the difficult questions to Segment about how the data will be used from a storage perspective and from a processing perspective.
Product Manager at a university with 10,001+ employees
Segment needs better integration with, or a much simpler integration with, external tools.
Ecommerce Director at a transportation company with 51-200 employees
 

Setup Cost

SAS Data Management's robust features lead to high costs, perceived as valuable, yet budget constraints may limit adoption.
Segment's pricing is high but valuable for growing enterprises, with licensing restrictions and costly penalties for exceeded usage.
From my experience, SAS Data Management is an expensive tool.
Associate Director at Woodpecker Analytics & Services
revealing that Segment is much cheaper, particularly regarding premium licensing.
Data Manager API at a tech vendor with 51-200 employees
It is relatively cheap and very useful at that price point.
Owner and Founder
The cost is very high, but it is worth it.
Ecommerce Director at a transportation company with 51-200 employees
 

Valuable Features

SAS Data Management provides reliable interfaces, robust governance, analytics, and security, making it ideal for diverse industries and users.
Segment streamlines data integration and personalization, enhancing efficiency and scalability while reducing complexity and optimizing campaigns.
SAS Data Management stands out because of its data standardization, transformation, and verification capabilities.
Associate Director at Woodpecker Analytics & Services
The best features I appreciate about SAS Data Management tool are that it's easy to create the flows and schedule data, and the tables are not too big, making it easy to control the ETL process, including user access which is also easy to manage in SAS.
Data Scientist & Scrum Master at Volvo Group
SAS Data Management's best feature is first, data reliability because SAS Data Management is a very trusted platform.
Biostatistician at Lambda Therapeutic Research Ltd.
I think predictive audiences require a 360 view of the customer in order to create these types of AI audiences because they use a lot of different data points.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
Segment has improved our data quality and our ease of collection, and most importantly, it has saved us time by not having to maintain a custom tool for server-side tracking.
Data Engineer at a consultancy with 10,001+ employees
Segment has positively impacted my organization by reducing implementation time to one-third of what it previously took.
Senior Product Manager at Optiblack
 

Categories and Ranking

SAS Data Management
Ranking in Data Governance
22nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Data Integration (27th), Data Quality (8th)
Segment
Ranking in Data Governance
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
15
Ranking in other categories
Web Analytics (3rd), Customer Data Platforms (CDP) (1st)
 

Mindshare comparison

As of September 2026, in the Data Governance category, the mindshare of SAS Data Management is 1.7%, up from 1.0% compared to the previous year. The mindshare of Segment is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Segment0.7%
SAS Data Management1.7%
Other97.6%
Data Governance
 

Featured Reviews

Namanjbaraiya Baru - PeerSpot reviewer
Biostatistician at Lambda Therapeutic Research Ltd.
Data management has ensured compliant clinical trial datasets and supports reliable analysis
SAS Data Management's best feature is first, data reliability because SAS Data Management is a very trusted platform. The other valuable feature is data cleaning and the compliance that SAS Data Management provides. I can connect SAS Data Management with other SAS applications, as I am using SAS Viya, SAS 9.4, and SAS Enterprise Guide. The data query functionality of SAS Data Management is also very useful. Since I am using SAS Data Management, and SAS Data Management is well trusted by all regulatory authorities, the audit trails and security checks are very good. It is very reliable, very time-saving, and the chances of error are minimal.
Thiago Vernizzi - PeerSpot reviewer
Engenheiro de Software at a outsourcing company with 10,001+ employees
Behavioral insights have powered personalized investor journeys and data-driven campaigns
I have not used Segment for more than a year, so I am not aware of its current evolution, but I know there was a migration from Segment to Adobe as a strategic decision by XP bank, which pointed out unified databases as an improvement area compared to Segment, where they effectively utilized AI for creative marketing campaign generation. The necessary improvements in Segment based on my experience focus on providing more tools for the marketing team, particularly using AI to create campaigns through images and short videos, enhancing communication with end customers via offer banners in a more automated and effective manner.
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Use our free recommendation engine to learn which Data Governance solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
12%
Comms Service Provider
11%
Construction Company
8%
Outsourcing Company
14%
University
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for SAS Data Management?
From my experience, SAS Data Management is an expensive tool.
What needs improvement with SAS Data Management?
SAS Data Management can be improved in terms of the learning curve.
What is your primary use case for SAS Data Management?
My main use case for using SAS Data Management is data cleaning for my clinical trial data because my data is very large, and I need clean, reliable, and regulatory compliance data. My data comes f...
What needs improvement with Segment?
I think Segment can improve in terms of identity management, possibly in some of the protocols by adding more flexibility. I also see the need for more free-form searches such as regex or condition...
What is your primary use case for Segment?
My main use case for Segment is as a CDP to create a centralized view of the customer and help integrate the activation of audiences to downstream services. A specific example of how I use Segment ...
 

Also Known As

SAS Data Management Platform, Data Management Platform, DataFlux
Segment.io
 

Overview

 

Sample Customers

Data Management, 1-800-FLOWERS.COM, Absa, Aegon, Allianz Global Corporate & SpecialtyAusgrid, Bank of Queensland, Bell, BMC Software, Canada Post, Ceska pojistovna, Chantecler, Chubb Group of Insurance Companies, Credit Guarantee Corporation, Cr_dito y Cauci‹n, Delaware State Police, Deutsche Lufthansa, Directorate of Economics and Statistics, DSM, Enerjisa, ERGO Insurance Group, Florida Department of Corrections, Generali Hellas, Gitanjali Group, Gloucestershire Constabulary, GS Home Shopping, HealthPartners, IAG New Zealand, iJET, Invacare, Livzon Pharmaceutical Group, Los Angeles County, Miami Herald Media Company, Netherlands Enterprise Agency, New Zealand Ministry of Health, Nippon Paper, North Carolina Office of Information Technology Services, Orlando Magic, OTP Group, PITT OHIO, Plano Independent School District, RWE Poland, Spanish Air Force, Stockholm County Council, Telus, The Travel Corporation, Transitions Optical, Triad Analytic Solutions, UNIQA, US Census Bureau, US Department of Housing and Urban Development, USDA National Agricultural Statistics Service, West Midlands Police, XS Inc., Zenith Insurance
Nokia, rdio, Bonobos, LiveNation, Atlassian
Find out what your peers are saying about SAS Data Management vs. Segment and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.