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Segment vs Veritas Data Insight comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Segment
Ranking in Data Governance
12th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
15
Ranking in other categories
Web Analytics (5th), Customer Data Platforms (CDP) (1st)
Veritas Data Insight
Ranking in Data Governance
35th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Data Governance category, the mindshare of Segment is 0.8%, up from 0.2% compared to the previous year. The mindshare of Veritas Data Insight is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Segment0.8%
Veritas Data Insight0.9%
Other98.3%
Data Governance
 

Featured Reviews

Thiago Vernizzi - PeerSpot reviewer
Engenheiro de Software at a outsourcing company with 10,001+ employees
Behavioral insights have powered personalized investor journeys and data-driven campaigns
I have not used Segment for more than a year, so I am not aware of its current evolution, but I know there was a migration from Segment to Adobe as a strategic decision by XP bank, which pointed out unified databases as an improvement area compared to Segment, where they effectively utilized AI for creative marketing campaign generation. The necessary improvements in Segment based on my experience focus on providing more tools for the marketing team, particularly using AI to create campaigns through images and short videos, enhancing communication with end customers via offer banners in a more automated and effective manner.
Humberto Tahara - PeerSpot reviewer
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
Legacy backup works well with good UI and amazing support
I use it for backup and virtual machines, and the databases are on-premises and in the cloud It's a good solution. It's been in business a long time working with backup. I love it for legacy backup work, I think so. I need more options for virtualization. I know it's good for virtualization, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the one hand, Segment has saved marketing costs, which has allowed me to use that investment elsewhere, and on the other hand, it has allowed me to do much more personalization than I could do manually."
"Customer support is fantastic."
"Inserting some very simple code snippets has made this part of it a breeze for our developer so he can concentrate on the hard stuff."
"Segment allowed for the organization of the entire source of all audiences, making it a very robust tool where the cost pays for itself through return on investment, highlighting the tool's cost-benefit ratio as a major differentiator."
"I like the straightforward way of connecting with various data sources and destinations. That's the most valuable feature. It has built-in integrations for a lot of them, so the overall effort required for integrations is relatively low."
"Segment has improved our data quality and our ease of collection, and most importantly, it has saved us time by not having to maintain a custom tool for server-side tracking."
"One of the best features Segment offers is its ability to act as a centralized customer data hub."
"I really enjoyed working with Segment's partnerships team, as I did not implement Segment for myself but was a consultant that implemented it for others."
"The stability has been great."
"The features I find most valuable in Veritas Data Insight include its exceptional speed in classifying unstructured data and its user risk-scoring functionality."
"I love Veritas support."
"Veritas Data Insight has been instrumental in managing and categorizing data across our storage repository. The tool identifies valuable business data and distinguishes it from non-essential data. This capability empowers us to separate and exclude unnecessary data from our long-term retention strategy. Its valuable feature is alert mitigation."
"It's a good solution."
"The most valuable features of Veritas Data Insight are the ease of use, one console deployment for the administration, and backups that can be done in minutes. It is a very fast solution."
"Data Insight is a good product to do everything. It is kind of transparent to administrators. It is also a very good solution with regards to GDPR compliance and regulations. Veritas is a well-established company, and it has a long legacy. Veritas solutions have expected stability and flexibility. It supports most of the flexible solutions in the market and has support for data protection, data monitoring, and things like that. In these ransomware times, it is a very important company with good solutions."
"The solution allowed us to handle GDPR and we made sure we were ready and had storage optimization."
 

Cons

"As data volumes, event tracking, and integrations increase, the platform can become expensive for growing organizations."
"The only challenge was the session functionality."
"I think Segment can improve in terms of identity management, possibly in some of the protocols by adding more flexibility."
"Regarding Segment's AI capabilities, I think its accuracy and reliability of output were lacking."
"I chose a rating of eight out of ten because these video tutorials would really illustrate how to use the tool to its full potential, and perhaps some more hands-on support from the Segment team would push it to a ten."
"Segment scalability is good when it comes to geographic enablement but it is not scalable in terms of data. As I mentioned before, when different streams of data change, it might not incorporate once the data is set up."
"Segment can be improved in the initial phase regarding data quality checks between different channels' attribution versus Segment itself."
"The challenge is the lack of flexibility in the SDKs, given the capabilities of the destinations."
"The nature of both data processing and start processes often involves varying timeframes for retrieval, mainly dependent on the historical data being accessed. When the request involves pulling information from six months or two years ago, the process may take longer."
"Its deployment can be a little bit complex. It should be easier to set up."
"Its deployment can be a little bit complex. It should be easier to set up. The ease of use of this solution can also be improved, and it could have a cleaner, up-to-date, and intuitive GUI. There are a lot of competitors out there with much nicer GUI and easier setup. It should have a better connection with the cloud sources and much more monitoring. I would like to have a single management interface for on-premises and cloud deployments so that we don't have to switch between them. Its technical support can also be a little bit better."
"I need more options for virtualization."
"The price of Veritas Data Insight could improve, it is expensive."
"I need more options for virtualization. I know it's good for virtualization, but another product might be easier to work with, like sending to VendCap and Restore."
"The solution is not lacking any features at this time."
"Veritas Data Insight's reporting capabilities require enhancement."
 

Pricing and Cost Advice

"The pricing was on the higher side but it wasn't excessively high."
"Licensing is based on the number of users or the usage in terabytes."
"For Veritas Data Insight, the usage is based on a per-terabyte model. The annual cost for this usage is approximately one million dollars. It would be roughly 50,000 dollars to provide a more accurate equivalent."
"It is my understanding that the license with one year of support is, per user, around 25 Euros."
"The price of Veritas Data Insight could improve, it is expensive."
"The solution is cost-effective."
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Top Industries

By visitors reading reviews
Outsourcing Company
24%
Financial Services Firm
8%
Comms Service Provider
7%
University
7%
Financial Services Firm
12%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Segment?
My experience with pricing, setup costs, and licensing was smooth, though I did not know the total expense, estimated around 1 to 2 million per month, with licensing restrictions on access to Segme...
What needs improvement with Segment?
I have not used Segment for more than a year, so I am not aware of its current evolution, but I know there was a migration from Segment to Adobe as a strategic decision by XP bank, which pointed ou...
What is your primary use case for Segment?
My main use case for Segment is to share a practical experience about how we used Segment at XP Investimentos bank to transform behavioral data into business intelligence and high-impact marketing ...
What is your experience regarding pricing and costs for Veritas Data Insight?
The price in Brazil is not good, however, all tools in Brazil are expensive due to all of the taxes. When compared to others, such as Data Protector, Dell, or other tools, Veritas has a good price.
What needs improvement with Veritas Data Insight?
I need more options for virtualization. I know it's good for virtualization, but another product might be easier to work with, like sending to VendCap and Restore. The interface is easier to work w...
What is your primary use case for Veritas Data Insight?
I use it for backup and virtual machines, and the databases are on-premises and in the cloud.
 

Also Known As

Segment.io
No data available
 

Overview

 

Sample Customers

Nokia, rdio, Bonobos, LiveNation, Atlassian
Information Not Available
Find out what your peers are saying about Segment vs. Veritas Data Insight and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.