Sisense and Zoho Analytics are both leaders in the business intelligence category. Based on feature comparisons, Sisense takes the lead due to its ease of use and quick deployment, whereas Zoho Analytics is noted for its reporting flexibility.
Features: Sisense stands out for its ease of use, rapid deployment, and seamless integration of diverse data sources. It excels in data handling and swift dashboard creation. Zoho Analytics offers extensive reporting features and API compatibility. Its dashboard creation is flexible and supports a variety of data visualizations.
Room for Improvement: Sisense could enhance support for complex data structures and improve documentation and data export formats. It also needs better connectivity with statistical packages. Zoho Analytics can improve on query complexity, user input fields, and customer support responsiveness. It struggles with advanced statistical features and handling vast datasets.
Ease of Deployment and Customer Service: Sisense offers flexibility with both on-premises and cloud deployment options, backed by outstanding customer service and technical support. Zoho Analytics supports deployment across multiple cloud environments, including hybrid, but customer service response times can be slower.
Pricing and ROI: Sisense is a premium tool with a higher cost, but users find value in its features, resulting in significant ROI through time savings in reporting and client retention. Zoho Analytics is cost-effective, with flexible monthly pricing models and substantial ROI through reduced reporting labor and easy scalability.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
The support was very good.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
I would like to see an improvement in the live data connection, specifically making the process faster.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
There was no significant difference in pricing between Sisense and ThoughtSpot.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
It offers two ways to access data: by cubing the data or hitting it live.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
These multiple dashboards are available to view in a single place, which is very beneficial.
| Product | Market Share (%) |
|---|---|
| Zoho Analytics | 1.1% |
| Sisense | 2.3% |
| Other | 96.6% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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