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SolarWinds Hybrid Cloud Observability vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
34th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SolarWinds NPM
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (4th)
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of SolarWinds Hybrid Cloud Observability is 0.4%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM4.4%
SolarWinds Hybrid Cloud Observability0.4%
Other95.2%
Cloud Monitoring Software
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
A unified platform designed to monitor the entire infrastructure
The tool's escalation process needs improvement. More support is needed for the new generation of solutions, particularly SD-WAN support and newer storage components. Additionally, as more vendors move towards API-based monitoring, we anticipate SolarWinds HCO will increase integrations with other solutions. Another area for improvement is reporting. With infrastructure becoming increasingly diverse, the static infrastructures of the past are evolving into dynamic setups. Traditionally, we had wireless in the office, a backend Internet connection, and connections to head offices and data centers. With the advent of SD-WAN, multiple service providers, and cloud-based options, infrastructure is more dynamic. Today, most customers are not using on-premise solutions exclusively; they are opting for Office 365, G Suite, or similar services. Therefore, monitoring requirements are no longer limited to on-premise infrastructure but span diverse environments—some on-premise, some in the cloud. This is why SolarWinds is moving towards hybrid cloud observability. We would like to see more integrations and support for third-party vendors. For example, current support for Google Cloud Platform (GCP) is limited, and expanding this support would be beneficial.
Tochukwu Uzomba - PeerSpot reviewer
Rich modular monitoring capabilities offer tailored monitoring needs with good support
SolarWinds NPM is used for monitoring different solutions like database, infrastructure, and network performance. Each of these requires separate solutions, and SolarWinds provides modular options for monitoring Based on my experiences, SolarWinds NPM can handle large network infrastructures…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."
"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."
"I rate my satisfaction with SolarWinds Hybrid Cloud Observability at nine out of ten."
"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."
"It gives us a map of the network setup and one console to see the entire network."
"The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"The stability is fantastic."
"Technical support is very helpful with our upgrades."
"The alerting and reporting capabilities of the tool are impressive"
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"The most valuable features of the solution are its graphical interface and reports."
 

Cons

"Event management features can be added as it has limited capability to ingest events from external sources."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"A need for improvement is in the technical support provided by SolarWinds. Customers have given feedback about the delayed response times from the technical team, especially during application-level issues."
"The integration needs to be improved."
"Technical support can be slow to respond."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
 

Pricing and Cost Advice

"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."
"Price could be improved on"
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"It is too expensive."
"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"I would rate the pricing a five out of ten"
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise84
 

Questions from the Community

What needs improvement with SolarWinds Hybrid Cloud Observability?
Event management features can be added as it has limited capability to ingest events from external sources.
What is your primary use case for SolarWinds Hybrid Cloud Observability?
I work day-to-day on SolarWinds Hybrid Cloud Observability ( /products/solarwinds-hybrid-cloud-observability-reviews ). It covers network, server, storage, and networking.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about SolarWinds Hybrid Cloud Observability vs. SolarWinds NPM and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.