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Symantec Endpoint Detection and Response vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
Sentiment score
8.0
Trellix Endpoint Security offers strong ROI with enhanced security, cost savings, ease of management, and effective ransomware protection.
We have saved money and required fewer employees because of the complicated architecture.
Senior Associate at a tech vendor with 10,001+ employees
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
Information Security Engineer at Nhq Distribution Ltd
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
VP - Cyber Security at Olam International
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
Sentiment score
7.4
Trellix Endpoint Security Platform's customer service is praised for efficiency but varies in consistency and response time regionally.
I would rate their customer service nine out of ten.
Joint Director at PAA
I rate the support from Trellix a perfect ten.
Technical Associate at VSecure Networks
The response time is a notable issue.
Technical Associate at Valuepoint Systems
 

Scalability Issues

Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Sentiment score
8.2
Trellix Endpoint Security excels in scalability, adaptability, and integration, supporting large enterprises with flexible deployment and resource management.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is scalable.
Joint Director at PAA
 

Stability Issues

Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
Sentiment score
8.1
Trellix Endpoint Security Platform is reliable and well-rated, though occasional performance issues occur during updates or specific configurations.
I would rate its stability as nine out of ten.
Joint Director at PAA
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
Information Security Engineer at Nhq Distribution Ltd
I think it's stable enough; earlier it had glitches, but now it's stable enough.
VP - Cyber Security at Olam International
 

Room For Improvement

Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Trellix Endpoint Security needs improvements in speed, integration, user experience, resource usage, and compatibility for better security and support.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
Information Security Engineer at Nhq Distribution Ltd
The dashboard of Trellix Endpoint Security Platform is a bit difficult to understand, and it takes a lot of time to comprehend the tools and policies compared to other tools.
Senior Associate at a tech vendor with 10,001+ employees
The product does not seem to be cloud-native.
Architect at a government with 10,001+ employees
 

Setup Cost

Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
Trellix Endpoint Security offers mid-range, flexible pricing with rich features, though renewal costs may rise and extras incur fees.
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
Senior Associate at a tech vendor with 10,001+ employees
Trellix Endpoint Security is cost-effective and provides excellent value for money.
Joint Director at PAA
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Technical Associate at Valuepoint Systems
 

Valuable Features

Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Trellix Endpoint Security excels with centralized management, integration, real-time monitoring, and adaptability for comprehensive threat protection.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Trellix Endpoint Security Platform has positively impacted our organization with strong protection against malware and ransomware, greatly improving our ability to detect and block threats in real time, and features like ATP and Exploit Prevention help reduce malware and zero-day attacks.
Senior Associate at a tech vendor with 10,001+ employees
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Information Security Engineer at Nhq Distribution Ltd
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
159
Ranking in other categories
Endpoint Protection Platform (EPP) (7th), Extended Detection and Response (XDR) (9th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Security Platform3.7%
Symantec Endpoint Detection and Response0.6%
Other95.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Threat detection is effective, and the solution provides good control over device access, but it still needs better troubleshooting options for agent-related issues.
From an improvement perspective, I am looking for a way to troubleshoot situations where the endpoint agent becomes corrupted and requires reinstallation, as there is currently no option to resolve these issues without rebooting the system. I give it a rating of seven because, in today’s scenario, the portal is complicated to navigate. The Trellix Endpoint Security Platform dashboard is somewhat difficult to understand, and it takes considerable time to familiarize oneself with the tools and policies compared to other solutions. For on-premises deployment, I would also like to highlight that the architecture is quite complex, which is an area Trellix Endpoint Security Platform should consider improving.
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Top Industries

By visitors reading reviews
University
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
Manufacturing Company
14%
Government
12%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise36
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
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What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Security Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.