

Trellix Endpoint Security Platform and Symantec Endpoint Detection and Response compete in the endpoint protection category. Trellix seems to have the upper hand due to its comprehensive feature set highlighted by seamless integration and easy scalability.
Features: Trellix Endpoint Security offers comprehensive central management through the ePolicy Orchestrator, integration capabilities via DXL infrastructure, and automatic agent-based updates. Symantec stands out for its device control features, extensive scans without disrupting networks, and strong threat prevention capabilities.
Room for Improvement: Trellix users mention high resource consumption during scans, needing a better UI for policy management, and improved integration of updates. Symantec could enhance reporting capabilities, customer support responsiveness, and expand integration options for a centralized alert system.
Ease of Deployment and Customer Service: Trellix provides flexible deployment across on-premises and cloud environments but has a complex configuration with high resource consumption. Its customer support is efficient but needs faster response times. Symantec offers similar deployment flexibility with better accessibility and its technical support is well-regarded, although improvements in responsiveness and time zone availability are needed.
Pricing and ROI: Trellix Endpoint Security is reasonably priced compared to competitors and perceived as cost-effective due to its robust features, offering ROI through reduced recovery costs. Symantec provides competitive yet premium pricing justified by robust security features. Both platforms offer substantial recovery cost savings and positive ROI through efficient threat management.
We have saved money and required fewer employees because of the complicated architecture.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
I would rate their customer service nine out of ten.
I rate the support from Trellix a perfect ten.
The response time is a notable issue.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
I would rate its stability as nine out of ten.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
The dashboard of Trellix Endpoint Security Platform is a bit difficult to understand, and it takes a lot of time to comprehend the tools and policies compared to other tools.
The product does not seem to be cloud-native.
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Trellix Endpoint Security Platform has positively impacted our organization with strong protection against malware and ransomware, greatly improving our ability to detect and block threats in real time, and features like ATP and Exploit Prevention help reduce malware and zero-day attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
| Product | Market Share (%) |
|---|---|
| Trellix Endpoint Security Platform | 3.7% |
| Symantec Endpoint Detection and Response | 0.6% |
| Other | 95.7% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 67 |
| Midsize Enterprise | 36 |
| Large Enterprise | 61 |
Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.
Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.
Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.
With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.
Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.
Trellix Endpoint Security Platform offers essential features like centralized management, threat prevention, and encryption, facilitating seamless scaling and integration with other systems while prioritizing user security.
This comprehensive platform focuses on endpoint protection, antivirus capabilities, and malware defense. It enhances cybersecurity with data loss prevention, advanced threat detection, and AI-driven features for reliable protection without impacting performance. Central management and advanced reporting streamline integration and ease of use. Flexible policy deployment through the management console and its robust security measures, such as DLP and device control, further increase protection. Challenges include high CPU and memory usage affecting performance, a complex interface, and lengthy deployment. Third-party integration and Windows Hello support need improvement. Additional concerns involve improved threat detection and faster technical support responses.
What are the key features of Trellix Endpoint Security Platform?Trellix Endpoint Security Platform is widely implemented in industries such as banking and government for securing mobile and desktop devices. Its capabilities cover network security, device control, and remote access protection, catering to diverse environments by offering robust cybersecurity management against advanced threats.
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