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Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.5
Kaspersky Endpoint Detection and Response Expert enhances data security and confidence, proving valuable for small to large businesses.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
6.2
Kaspersky EDR Expert's customer support is mixed, with rapid premium response but slow standard assistance, prompting self-reliance.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
Founder at Inspira Enterprise
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Scalability Issues

Sentiment score
7.0
Kaspersky EDR Expert is scalable and robust, but flexibility and resource needs vary by organization and infrastructure.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
Founder at Inspira Enterprise
 

Stability Issues

Sentiment score
6.6
Kaspersky Endpoint Detection and Response Expert offers reliable, scalable threat protection with minor issues with older engines and components.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
Founder at Inspira Enterprise
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Owner at Maxpro Technologies
 

Room For Improvement

Kaspersky Endpoint Detection and Response Expert requires better efficiency, integration, support, pricing, and user interface enhancements for competitive advantage.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Founder at Inspira Enterprise
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Technical Support Analyst at a computer software company with 51-200 employees
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Setup Cost

Kaspersky EDR Expert pricing is competitive, cost-effective for large enterprises, user-based, but may be pricey for small businesses.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
The pricing is nominal when we compare it with other solutions.
Owner at Maxpro Technologies
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Valuable Features

Kaspersky Endpoint Detection and Response Expert provides comprehensive security with easy setup and integration, ideal for institutions facing online threats.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Founder at Inspira Enterprise
Almost all our clients use the Patch Management, vulnerability, and integration feature.
Technical Support Analyst at a computer software company with 51-200 employees
The product is strong enough and capable of handling the type of detections as protection and security.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response Expert1.5%
Symantec Endpoint Detection and Response0.6%
Other97.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Ravi-Upadhyay - PeerSpot reviewer
Founder at Inspira Enterprise
Provides strong threat detection and response through behavior analytics and network isolation
I have found the most valuable features of Kaspersky Endpoint Detection and Response Expert to be its ability to tackle the biggest challenges customers face when they have to mitigate any kind of a malware, ransomware attack, or online theft scenarios. The solution utilizes its HIPS, which is the host intrusion prevention system, behavior analytics system, and device control mechanism, making the antivirus capabilities of EDR quite strong. It is able to detect zero-day threats as well as historical or legacy malware, providing protection against current threats in the market and legacy malware. My opinion on the advanced threat detection algorithms in Kaspersky Endpoint Detection and Response Expert is that the ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level. If an attack is about to happen on the endpoint, it is able to protect over the network as well and checks for any illegitimate encryption activities. The machine learning capability within Kaspersky Endpoint Detection and Response Expert has contributed to improving detection accuracy and reducing false positives in my environment by helping me identify malicious activity and differentiate between any malicious activity on the operating system level and on the network level. I have seen customers with in-house developed applications that have no public signatures available. Once I whitelist a particular application, it intelligently whitelists not only the executable but also all the dependent services required to run that application. Furthermore, Kaspersky Endpoint Detection and Response Expert has successfully blocked network-level attacks on the endpoint. For example, during a recent DoS attack aimed at choking the entire network, Kaspersky detected the attack, isolated the device in a sandbox network, and alerted my SOC team via email for corrective action, thereby proactively helping me detect and protect devices from malicious attacks.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
University
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise18
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The user interface of Kaspersky Endpoint Detection and Response Expert could be more intuitive, and I would appreciate more flexibility or optimization in certain aspects. Moreover, the achievement...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Also Known As

Kaspersky EDR
No data available
 

Overview

 

Sample Customers

Ferrari, Insolar, Tael, Republic of Serbia
Information Not Available
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.