Try our new research platform with insights from 80,000+ expert users

Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
 

Scalability Issues

Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
 

Stability Issues

Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
It should include zero-time protection.
 

Setup Cost

Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
The product is strong enough and capable of handling the type of detections as protection and security.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response Expert1.5%
Symantec Endpoint Detection and Response0.6%
Other97.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Educational Organization
9%
Comms Service Provider
8%
Computer Software Company
10%
Manufacturing Company
9%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
I would appreciate seeing some sort of utility feature that monitors and maintains the performance of the current system. Wherever it is installed, users could run a quick scan regarding the regist...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Also Known As

Kaspersky EDR
No data available
 

Overview

 

Sample Customers

Ferrari, Insolar, Tael, Republic of Serbia
Information Not Available
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.