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Kaspersky Endpoint Security Cloud vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
5.2
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
 

Scalability Issues

Sentiment score
6.8
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
 

Stability Issues

Sentiment score
7.7
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
 

Setup Cost

Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
 

Categories and Ranking

Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Ransomware Protection (8th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Security Cloud is 0.6%, up from 0.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
14%
Comms Service Provider
10%
Government
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integr...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Security Cloud vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.