


Trellix Active Response and Trellix Endpoint Detection and Response (EDR) are both security solutions catering to different needs. Based on user reviews, Trellix Endpoint Detection and Response (EDR) holds a superior position due to its comprehensive feature set, despite Trellix Active Response's favorable pricing and support feedback.
Features: Trellix Active Response offers robust real-time visibility, automated threat response, and straightforward threat detection capabilities. Trellix Endpoint Detection and Response (EDR) features advanced behavioral analytics, threat intelligence integration, and automated remediation with more valuable extended detection capabilities.
Room for Improvement: Users of Trellix Active Response cite the need for more advanced threat detection features, enhanced reporting capabilities, and additional functionalities. Trellix Endpoint Detection and Response (EDR) users seek improvements in performance efficiency, lower false-positive rates, and further optimization in resource usage.
Ease of Deployment and Customer Service: Trellix Active Response users report a relatively quick deployment process, reliable customer support, and ease of integration within existing systems. Trellix Endpoint Detection and Response (EDR) is noted for a smoother deployment process and proactive customer service aiding significantly in troubleshooting.
Pricing and ROI: Trellix Active Response is favored for its competitive pricing and perceived high return on investment from a cost perspective. Trellix Endpoint Detection and Response (EDR) is seen as a higher initial investment but considered worthwhile for its extensive features and robust threat detection, delivering a strong ROI through advanced security measures.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
I have contracted support and also have an operating control so I can get various types of support.
It is slow and lacks sufficient engineers to attend to client cases effectively.
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
The scalability of Active Response is satisfactory.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Detection and Response (EDR) | 1.1% |
| Trellix Active Response | 0.5% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
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