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Trellix Endpoint Detection and Response (EDR) vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
Sentiment score
7.5
Trellix Endpoint Security is effective yet costly, with reduced IT workload and mixed ROI due to false positives and incidents.
 

Customer Service

Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
Sentiment score
8.5
Trellix Endpoint Security's support is praised for responsiveness but criticized for slow resolutions and regional inconsistencies.
I have contracted support and also have an operating control so I can get various types of support.
I rate the support from Trellix a perfect ten.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
Sentiment score
9.0
Trellix Endpoint Security is praised for effective scalability and adaptability to various environments and operating systems.
 

Stability Issues

Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
Sentiment score
8.5
Trellix Endpoint Security is stable and reliable, with occasional performance issues and consistent updates for optimal performance.
 

Room For Improvement

Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
Trellix ENS needs improved performance, usability, integration, scalability, and support, with enhanced security features and user-friendly documentation.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Some customers feel that the Trellix Endpoint Security (ENS) agent consumes more memory and resources in their environment.
 

Setup Cost

Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
Trellix ENS offers enterprise-focused pricing with flexible licensing and support, providing value through performance and forensic analysis.
 

Valuable Features

Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
Trellix Endpoint Security excels in threat detection, integration, scalability, and AI-driven updates, enhancing security with ease of deployment.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
They find Trellix Endpoint Security (ENS) easy and user-friendly for their environment, which is why they choose Trellix.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
Endpoint Protection Platform (EPP) (26th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.5% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
12%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Sutherland Global Services
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Trellix Endpoint Detection and Response (EDR) vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.