What is our primary use case?
My main use case for
CrowdStrike Falcon Cloud Security is to identify permission changes or attempts at intrusions or attack vectors for the entire cloud part, especially in the
Azure area for Entra ID.
I use CrowdStrike Falcon Cloud Security to detect intrusions or permission changes. A clear example would be granting permissions within an Azure application, such as admin permissions or permissions that a user should not have.
Currently, I am protecting the entire permissions side within the Azure cloud with CrowdStrike Falcon Cloud Security. I would say all of it.
The most important cloud security use cases for my organization are identity protection, because we are a very large organization with many departments, and we are interested in knowing what each person does. We have very varied departments from engineering and R&D to finance departments, and the cloud detection and response side is important to us because we are concerned that lateral movement could occur and we want to be able to identify it.
How has it helped my organization?
CrowdStrike Falcon Cloud Security has positively impacted my organization by allowing us to expand visibility, which is the most important thing—to be able to identify the scope we have, identify applications, and identify permissions that we did not have under control. This has allowed us to tackle that and reduce attack vectors.
Improved visibility had a direct impact on security and on decision-making within my team through the granting of permissions for applications that use permissions they should not have. This has allowed us to identify applications that are doing things that should not be allowed in the organization, and without using CrowdStrike Falcon Cloud Security we would not have seen it.
CrowdStrike Falcon Cloud Security has helped my team identify and prioritize risks or misconfigurations in the cloud by reducing the time needed to identify and handle threats and, at the same time, to mitigate problems.
For example, I have reduced time or mitigated a problem thanks to the platform by seeing the granting of permissions and being able to revoke them immediately.
CrowdStrike Falcon Cloud Security has affected collaboration between the security, cloud, and DevOps teams in my organization positively, as it has enabled the creation of automation processes between the incident response team, the vulnerability management team, and the protection team so that we can define and carry everything out.
What is most valuable?
I consider the best features offered by CrowdStrike Falcon Cloud Security to be the fact that it is linked with the whole identity side in part, but especially that it is connected with the Azure cloud side, which allows us to identify application registrations, user changes, and the granting of permissions. In this sense, it helps us a lot to identify strange things.
All of the functionalities have pleasantly surprised me. This has allowed us to mitigate threats or even stop an attack or some malicious activity.
In terms of visibility, I think CrowdStrike Falcon Cloud Security is effective when you give it visibility. In our case, we give it a lot of visibility, so it is very effective and has allowed us to prevent issues in problematic cases.
I find CrowdStrike Falcon Cloud Security useful for connecting vulnerabilities, identities, configurations, and runtime activity in order to understand real risk, but I have not used that part, so I cannot elaborate further.
In our case, runtime threat detection capabilities and preventive cloud security play a crucial role in our overall security strategy as it has helped us detect threats in real time and mitigate them in real time automatically. This allows us to have total visibility of the business and the company for handling the entire cloud side.
I have noticed an advantage in managing cloud security through the broader CrowdStrike Falcon platform as it is much more convenient and easier, since we have everything connected with Falcon.
What needs improvement?
I believe that CrowdStrike Falcon Cloud Security could be improved in the way that alerts and everything are managed—they are very separated and very segregated into different things. What we would prefer is to have everything unified under a single category or under a single portal.
Alert customization is a good point, and we should have more freedom when it comes to customizing alerts. I can create custom rules and I have access via the API, which helps speed things up and helps a lot, but one positive point is that it should perhaps be more focused from an Incident Responder's point of view than from the perspective of presenting everything in general.
Regarding the AI capabilities of CrowdStrike Falcon Cloud Security, I think its governance and security are good, but it can be improved like all AI products.
From my point of view, the accuracy and reliability of the results offered by CrowdStrike Falcon Cloud Security's artificial intelligence models need improvement.
For how long have I used the solution?
I have been using CrowdStrike Falcon Cloud Security for more than two years.
What do I think about the stability of the solution?
I consider CrowdStrike Falcon Cloud Security a stable platform, as is the entire
Falcon suite.
What do I think about the scalability of the solution?
I would rate the scalability of CrowdStrike Falcon Cloud Security well, since we have been able to keep implementing and scaling with new assets and there has been no problem.
How are customer service and support?
Customer support with CrowdStrike Falcon Cloud Security has been perfect, as we have a dedicated team for it.
Based on my experience, I would rate customer support on a scale of one to ten a nine.
What other advice do I have?
On a scale from one to ten, I would rate CrowdStrike Falcon Cloud Security an eight.
I give it a score of eight because I do not think there is a perfect tool, and saying ten would be too much since we have many aspects to improve at the platform level and at CrowdStrike Falcon Cloud Security level in order to identify threats and identify things properly, especially when the environment is very large and the environment has many developers and many things—it is complicated. There is a lot of noise in everything and it is hard to separate what is noise from what is not. An eight is appropriate, as it also does things quite well.
CrowdStrike Falcon Cloud Security is deployed in my organization in a hybrid environment. In the public part, but we also have the internal part. We mainly use both AWS and Azure.
My advice to others who are considering using CrowdStrike Falcon Cloud Security is that it is a good tool and very well positioned in the market, and it has helped us to mitigate and identify threats we were not aware of, and I consider that it is very well integrated with the different cloud parts.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.