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Large account Manager at a media company with 501-1,000 employees
Real User
Top 5Leaderboard
Jun 5, 2024
It's a cloud-based solution so it's light on resource usage
Pros and Cons
  • "Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so you're CPU utilization is only about 2 percent. Some others solutions use between 30 to 60 percent."
  • "Customers would benefit it CrowdStrike adopted some of SentinelOne's technologies."

What is our primary use case?

We use Falcon as a cloud-based security platform.

What is most valuable?

Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent. 

CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.

What needs improvement?

Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.

For how long have I used the solution?

I have used Falcon for two years.

Buyer's Guide
CrowdStrike Falcon Cloud Security
February 2026
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate Crowdstrike 10 out of 10 for stability.

What do I think about the scalability of the solution?

CrowdStrike Falcon is 100 percent scalable. I've had no issues.

How are customer service and support?

I rate CrowdStrike support eight out of 10.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is very expensive.

What other advice do I have?

I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer2238078 - PeerSpot reviewer
Manager of infrastructure support at a manufacturing company with 10,001+ employees
Real User
Jan 17, 2024
Easy to use and helpful for security, but the console and the support need improvement
Pros and Cons
  • "Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features."
  • "It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console."

What is our primary use case?

We took this solution just for security purposes. We do not want someone to attack us, get into our environment, and get sensitive customer data.

How has it helped my organization?

It is good for security. We have a Palo Alto firewall, and we implemented CrowdStrike as an add-on feature. 

What is most valuable?

Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features.

What needs improvement?

The console and the customer service are quite bad. We paid a big amount of dollars to them to implement it. We paid them for premium support. 

It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console.

For how long have I used the solution?

It has been around a year since I onboarded it in my company and have been using it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable, but it depends on the organization's structure and how vast the environment is. Our environment is not that big, so scalability is okay. It is just that you need to deploy the sensors on the hosts.

How are customer service and support?

I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If we raise a case with them, it takes around two to three days to get a call scheduled with them. Even the TAM that we have got from them cannot help. If you go for any service from Google, Microsoft, or Amazon AWS, their TAM is always ready to help you with your queries, but in the case of CrowdStrike, the TAM says that you need to raise a support case, and they will help you out.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was not there in the organization at the time, so I do not know about it.

How was the initial setup?

I lead a team of 18 people. I get it deployed on all of the EC2 instances through them.

Its initial setup was straightforward. It is very easy to use. 

For the whole organization, it took two weeks because we needed the downtime as well to deploy it in the production environment. 

In terms of maintenance, it does not require any maintenance from our side. 

What about the implementation team?

There was some consulting from the CrowdStrike team. They did help us to implement it.

Overall, five or six people were assigned to deploy the solution. They were infra-support engineers. It was deployed across multiple locations.

What's my experience with pricing, setup cost, and licensing?

I am not the one who handled the pricing. A different team worked on it, but it is pretty expensive.

Which other solutions did I evaluate?

We did our research and after that, we implemented CrowdStrike. Secureworks was there. There were some different players that gave us the quotation, but in terms of the features and the price, CrowdStrike was good. 

CrowdStrike offered us Spotlight, vulnerability management, and cloud solution management. There are different blades to it. We implemented it, and now it supports our environment. It is good.

What other advice do I have?

To those evaluating this solution, I would say that it depends on their needs. If they need this product, they can go ahead and take it. It is straightforward, and it gets the job done.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
CrowdStrike Falcon Cloud Security
February 2026
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Jasmin Surani - PeerSpot reviewer
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company with 10,001+ employees
Real User
Jan 5, 2024
Enhances the overall safety of our company's environment from cyber threats
Pros and Cons
  • "The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance."
  • "It would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory."

What is our primary use case?

I use CrowdStrike Falcon Cloud Security primarily for endpoint protection, including detection and response. It acts like a modern antivirus, automatically detecting and responding to threats based on defined policies. Additionally, it offers a vulnerability management module, highlighting machine vulnerabilities based on the number of managed machines.

What is most valuable?

The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance. The centralized console is a huge advantage, letting me manage everything from one place. It also allows running scripts directly on machines through the portal, making it highly convenient.

What needs improvement?

In terms of improvement, it would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory. This could automate the installation process for new machines in the environment.

For how long have I used the solution?

 I have been using CrowdStrike Falcon Cloud Security since 2020.

What do I think about the stability of the solution?

CrowdStrike Falcon Cloud Security is highly stable, with minimal false positives and performance issues. It operates smoothly without requiring much intervention.

What do I think about the scalability of the solution?

CrowdStrike Falcon Cloud Security is scalable. While installation is manual on each machine, it is easy to deploy on any number of machines, and their console makes it simple to manage them all. CrowdStrike Falcon Cloud Security is widely used in our company, managing endpoint security on almost every device. The user base is around 50,000 plus.

How are customer service and support?

I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly resolving issues and providing top-notch assistance, especially compared to other security vendors I have worked with.

Which solution did I use previously and why did I switch?

We chose CrowdStrike because of its effective detection capabilities with minimal false positives. It enhances the overall safety of our company's environment from cyber threats.

How was the initial setup?

It is a cloud-based solution managed by CrowdStrike. All we need to do is install a simple sensor on our machines, and they take care of the rest, providing us with a comprehensive endpoint security solution. We can easily monitor and manage security through their user-friendly interface. The installation and setup of CrowdStrike Falcon Cloud Security are very easy and require a good internet connection on your machine.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is not cheap but it is worth the money. It simplifies administration by handling both vulnerability and endpoint security with just one sensor installation. In terms of cost, it is competitive and comparable to Windows Defender, offering better efficiency without the need for multiple consoles.

Which other solutions did I evaluate?

We explored other options like Trend Micro and Sophos before deciding on CrowdStrike. However, those tools had performance issues, especially on application servers and desktops due to their heavy installers. CrowdStrike stood out as it is lightweight and doesn't impact system performance during operation.

What other advice do I have?

I would strongly recommend CrowdStrike Falcon Cloud Security to others. It is highly effective in providing accurate security and detecting cyber threats without overwhelming you with false positives. It allows you to focus on meaningful alerts, making it a value-for-money product. Overall, I would rate it as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Intekhab Ahmad. - PeerSpot reviewer
Senior System and cyber security administration at a recruiting/HR firm with 10,001+ employees
Real User
Top 20Leaderboard
Feb 2, 2024
Automatic updates and user-friendly reporting features, ensuring robust protection against a wide range of cyber threats
Pros and Cons
  • "The most significant benefit is how quickly malware and other malicious attacks are detected."
  • "The only challenge lies in token verification."

What is our primary use case?

Many different types of data flow into our organization from various sources, each serving different purposes and reaching different departments. For security reasons, we've opted for CrowdStrike Falcon, and it has proven to be highly effective. It consistently detects and removes unwanted viruses and miscellaneous threats from our network and systems. Additionally, we've deployed it on our servers, where it continues to provide robust protection against malware.

It's been employed within our organization to detect and respond to threats in our cloud workload. Upon detection of any issues on a machine, we promptly receive notifications or can view details on the portal, confirming which machines are affected. Additionally, it offers a plethora of features such as investigative tools and deep information sandboxing, enhancing our ability to address security concerns effectively.

How has it helped my organization?

Cloud-native threat intelligence is invaluable to me. The information provided is easily accessible through a dedicated tab, offering a wealth of valuable insights and recommendations. This includes various implementations and suggestions for enhancing security measures. Additionally, there's the option for sandboxing, which proves useful on occasion.

Our security operations have greatly benefited from the real-time response capabilities. Upon verification, potentially harmful downloads are promptly blocked and removed automatically. We have several dialer configurations, including medium, moderated, high, and low, with automated settings deployed across most machines. For servers, I opt for a moderated configuration, considering the occasional lack of generated signatures when deploying new software.

Our results clearly show the impact on our incident response time. Whenever an incident occurs, we receive comprehensive information promptly. Sometimes, we even receive emails providing updates and recommendations on how to address the situation effectively.

What is most valuable?

The most significant benefit is how quickly malware and other malicious attacks are detected. I've extensively tested it on my machine and server by simply double-clicking various files. In many cases, the detection is immediate, preventing the file from running and displaying a message indicating that it contains malware. Additionally, when downloading files for testing purposes, especially from third-party sources, CrowdStrike Falcon often detects potential threats instantly and sometimes even removes them automatically.

What needs improvement?

The only challenge lies in token verification. Generating the token is crucial, and if it doesn't match, it causes problems. However, this issue mainly arises when new users or inexperienced administrators are involved. They may inadvertently remove the token and struggle with the installation process. Initially, there were some challenges with the portal's user-friendliness, particularly when generating reports, but these issues have since been addressed.

For how long have I used the solution?

I have been using it for four years now.

What do I think about the stability of the solution?

It's highly stable with no reported issues. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It provides excellent scalability capabilities. I would rate it nine out of ten.

Which solution did I use previously and why did I switch?

In my previous role at a different company, I managed Symantec Endpoint Protection hosted on local servers rather than in the cloud. We encountered issues related to the HES file and their engines, as they only added virus definitions without making significant changes to their main framework or engine.

How was the initial setup?

The initial setup is straightforward, especially for experienced users who find it easy to handle. However, for newcomers with only a month or two of experience, there might be a learning curve as they familiarize themselves with the process.

Implementing the tool itself poses no issues. I've successfully created the GPO and installed it without any problems.

What about the implementation team?

We've deployed it using two different methods. First, I established a Group Policy Object to deploy it, and second, we utilized Intune. Following deployment, the machines are promptly visible on the portal. However, configuring additional settings is not a one-day task; it requires understanding user requirements and preferences. The complexity of the setup depends on the level of detail and customization desired.

Initially, I deployed the solution on ten testing machines, comprising both servers and local devices. It took approximately two days to configure and fine-tune the setup before finalizing it for deployment across the organization. As the sole manager responsible for both security and system management, I oversaw the entire process. With multiple branches across different locations, totaling eighteen, efficiency was crucial. One notable advantage is the small footprint of the endpoint engine, typically ranging from forty to seventy megabytes, ensuring minimal bandwidth and resource consumption compared to other antivirus solutions. Maintenance is minimal. I typically monitor the machines to ensure they remain active. If a machine has been inactive for more than ten days, it's flagged and moved to a separate section on the portal for review.

What was our ROI?

We've observed a positive return on investment. Additionally, we utilize Microsoft Defender Endpoint with our Microsoft Elastic 365 license. Despite having multiple options, it's noteworthy that the CrowdStrike Falcon solution often detects threats before Microsoft Defender.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, neither overly expensive nor excessively cheap, making it competitive compared to other market options. The best aspect is that there's a single price for all types of endpoints. There's no need to purchase separate licenses for servers and Windows systems.

What other advice do I have?

I would recommend it, particularly for its robust reporting capabilities, which provide access to a wealth of data. Additionally, the automatic updates feature ensures that the software stays current without requiring manual intervention. This eliminates the need to manually update each machine, as the updates are deployed automatically whenever a new version is available. Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pedro Barros - PeerSpot reviewer
Security Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Jan 18, 2024
The user interface designs are highly user-friendly with interesting settings
Pros and Cons
  • "The RTR feature stands out as particularly valuable to me due to its capability to log into machines."
  • "Incorporating threat intelligence into the system would be a valuable addition."

What is our primary use case?

CrowdStrike Falcon serves as our go-to tool for endpoint detection and response. We often leverage scripts to implement actions such as blocking and isolating specific machines. These scripts help us pinpoint and flag machines within the system that require investigation. Our focus involves delving into logs, scrutinizing identities, and ensuring a secure cloud posture through effective cloud posture management.

What is most valuable?

The primary focus lies in the swift and effective response to potential threats. CrowdStrike's Remote Threat Response feature allows remote access to machines under investigation, provided they are online. This capability significantly aids in expediting the investigative process. Additionally, the tool supports threat hunting within the Falcon framework. An aspect worth noting is the tool's proficiency in making correlations within internal data, including both machine and user logs.

The RTR feature stands out as particularly valuable to me due to its capability to log into machines. Whether it's a Linux machine, allowing me to execute native Linux commands, or a Windows machine, where I can use PowerShell commands, it empowers me to seamlessly proceed with my investigations. This flexibility is a key factor that enhances the overall effectiveness of my work.

What needs improvement?

I tend to focus more on the forensic aspects, believing there's potential for additional improvements in that area. I've noted that CrowdStrike recently introduced a new feature in their latest update, aimed at enhancing forensic capabilities. Incorporating threat intelligence into the system would be a valuable addition.

For how long have I used the solution?

I have been working with it for two months.

What do I think about the stability of the solution?

The stability of the platform has been consistently reliable, with no instances of downtime or issues encountered during installations. The process has been remarkably smooth, and I have not encountered any problems so far.

What do I think about the scalability of the solution?

The scalability is quite impressive. With thousands of endpoints in our environment, we can effortlessly deploy additional agents on any new endpoint integrated into our system.

How are customer service and support?

Regarding technical support, the response time typically takes a few hours. The speed of response may be influenced by the specific licensing arrangements in place. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In my previous role, we predominantly relied on Azure solutions. Microsoft Advanced Threat Protection, encompassing Defender for Endpoint, Sentinel for Identity, and Security for Cloud Apps, constituted the core components of our security arsenal.

What about the implementation team?

The deployment spans various locations and departments, encompassing all our endpoints. This includes multiple nationwide locations and extends to different continents. Maintenance is not a significant requirement. While we do make occasional updates to rules, our Security Management service takes care of this aspect. Updates, including new rules, are automatically implemented during the update process. Duplicative rules are removed in the course of these updates. Although we have some custom rules, the entire process is managed as part of a service, ensuring seamless and well-controlled cycles.

Which other solutions did I evaluate?

I have a stronger inclination towards Microsoft ATP. However, since joining this company just three months ago, CrowdStrike Falcon has become a part of my toolkit.

What other advice do I have?

The user interface designs are highly user-friendly with some interesting settings. I would wholeheartedly recommend it to anyone not specifically seeking a source solution but rather a comprehensive Security Orchestration, Automation, and Response platform. The flexibility it offers to analysts is noteworthy, especially when utilizing the RTR feature. This allows seamless remote access to computers, where analysts can execute commands natively without disrupting user activities. It provides a valuable capability for conducting investigations discreetly and efficiently. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aviation Officer at a non-tech company with 1-10 employees
Real User
Top 10
Oct 8, 2024
Enhances cloud security with advanced automation and improved resource allocation
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk."
  • "The SIEM needs to be more developed."

What is our primary use case?

CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.

How has it helped my organization?

By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.

What is most valuable?

The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.

What needs improvement?

The SIEM needs to be more developed. Additionally, AI features could be enhanced.

For how long have I used the solution?

I have been using the solution for only one year.

What do I think about the stability of the solution?

On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.

What do I think about the scalability of the solution?

CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.

How are customer service and support?

As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

One person from the partner side and two people from the customer side are usually involved in the installation process.

What about the implementation team?

One person from our side and about one or two people from the customer's side are generally involved.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.

What other advice do I have?

I'd rate the solution nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
JulienGuimelli - PeerSpot reviewer
Consultant cybersécurité et gouvernance at a insurance company with 501-1,000 employees
Consultant
Top 20
Sep 22, 2024
An user-friendly solution but scalability is low
Pros and Cons
  • "CrowdStrike Falcon Cloud Security is user-friendly."
  • "The tool's scalability is low."

What is most valuable?

CrowdStrike Falcon Cloud Security is user-friendly. 

What needs improvement?

The tool's scalability is low. 

For how long have I used the solution?

I have been working with the product for one year. 

What do I think about the stability of the solution?

I rate CrowdStrike Falcon Cloud Security's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a four out of ten. My company has 2000 users. 

How are customer service and support?

I haven't contacted support yet. 

How was the initial setup?

I rate the tool's installation a seven out of ten. You need two resources to maintain it. 

What other advice do I have?

I rate the overall solution a five out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Innam Ul Haq - PeerSpot reviewer
Cyber Security Engineer at a tech services company with 1-10 employees
Real User
Top 5
Jun 4, 2024
Provides good Cloud security, and stability, but the documentation has room for improvement
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment."
  • "The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products."

What is our primary use case?

We use CrowdStrike Falcon Cloud Security to manage our clients' cloud environments. It provides us with a unified view of all their cloud configurations, across different cloud providers. This allows us to identify security weaknesses, improve their overall security posture, and ultimately limit potential attacks on their systems.

Our CrowdStrike Falcon Cloud Security deployments vary, with some clients utilizing hybrid models, but the majority leverage private clouds hosted on AWS and Azure.

What is most valuable?

The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment.

What needs improvement?

CrowdStrike Falcon Cloud Security should function as a standalone solution, offering Cloud Security Posture Management, Cloud Infrastructure Entitlement Management, and Cloud Workload Protection capabilities without requiring integration with additional Assurance, Detection, and Response solutions. This would allow clients to implement Falcon Cloud Security independently within their systems, eliminating the need for integrations.

The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products. Currently, the documentation lacks step-by-step details, forcing users to seek assistance from OEM partners. Fortunately, the integration process itself is straightforward.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for two months.

What do I think about the stability of the solution?

In the short time I have been using CrowdStrike Falcon Cloud Security it has been stable.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Cloud Security eight out of ten.

How are customer service and support?

The technical support is good. We access through our OEM partner whenever support is required.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

After finding that Palo Alto Prisma Cloud's market value seemed to be declining and customer interest in its features waned, we transitioned to CrowdStrike, because it holds a strong market presence in India.

How was the initial setup?

As a CrowdStrike partner, we're currently conducting a review of the Falcon Cloud platform. Following this internal evaluation, we plan to deploy it for one of our largest clients in India, and we're actively preparing for a successful implementation.

The initial deployment is straightforward.

What other advice do I have?

I would rate CrowdStrike Falcon Cloud Security seven out of ten.

CrowdStrike Falcon Cloud Security is deployed in multiple locations in multiple regions and offices in India. Each office has its own cloud systems that reside in its region.

I recommend CrowdStrike Falcon Cloud Security to others.

CrowdStrike Falcon Cloud Security offers a robust and secure solution, backed by a reliable support system to ensure your cloud environment is well-protected.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.