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CrowdStrike Falcon Cloud Security vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
SentinelOne Singularity Cloud improves efficiency and reduces costs, enhancing productivity with better vulnerability management and seamless integration.
Sentiment score
6.5
CrowdStrike Falcon Cloud Security offers superior threat protection, cost-effectiveness, compliance, efficient management, and positive ROI, enhancing security.
Sentiment score
7.1
Zscaler Zero Trust Exchange Platform provides cost-effective security, enhancing visibility and stability, and outperforms previous setups like Fortinet.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
Security and Compliance Manager at Bidgely
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
More than 12 million vulnerabilities have been identified and resolved while working with CrowdStrike Falcon Cloud Security over the past 10 years.
Windows Security Patching Operation III (Cyber Operations) at CBTS
We have seen a return on investment through time saved and managed employee workload.
Senior Associate at a tech vendor with 10,001+ employees
It is an expense we are willing to pay to conform to Cyber Essentials Plus and demonstrate responsibility in protecting our data and that of our partners.
Chief Executive Officer at a consultancy with 1-10 employees
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
7.7
SentinelOne Singularity Cloud Security's support is praised for quick, efficient service, though some desire better technical expertise and speed.
Sentiment score
7.1
CrowdStrike Falcon Cloud's support is mixed; knowledgeable and responsive but criticized for delays and varied service quality.
Sentiment score
4.8
Zscaler Zero Trust Exchange Platform support is reliable with regional availability, receiving ratings 8-9, despite occasional delays.
When we send an email, they respond quickly and proactively provide solutions.
Security and Compliance Manager at Bidgely
They took direct responsibility for the system and could solve queries quickly.
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Based on my experience with CrowdStrike Falcon Cloud Security's technical support, I would rate them a solid 10 out of 10.
Windows Security Patching Operation III (Cyber Operations) at CBTS
Technical support is quite good.
Senior Engineer at Indocement
I have contacted customer service, and they are fast.
Security Engineer at ebryx
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security offers scalable, efficient integration and deployment, with auto-scaling and high performance across diverse environments.
Sentiment score
6.0
CrowdStrike Falcon Cloud Security is praised for its scalability, adaptability, and strong support, suitable for medium to large enterprises.
Sentiment score
7.7
Zscaler Zero Trust Exchange offers scalable cloud integration, supports remote work, and maintains performance, despite occasional migration complexity.
I would rate it a 10 out of 10 for scalability.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
CISO at a computer software company with 201-500 employees
I would rate the scalability of PingSafe 10 out of 10.
Sr DevOps Engineer at a media company with 51-200 employees
It is deployed across multiple departments and multiple locations.
Security Engineer at ebryx
CrowdStrike Falcon Cloud Security is indeed highly scalable, ideally for enterprises with a minimum of 2,000 servers to ensure cost efficiency and easier setup.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The scalability of CrowdStrike Falcon Cloud Security is good, and it can easily scale up to over 20,000 or 30,000 endpoints.
Senior Associate at a tech vendor with 10,001+ employees
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is highly reliable, with minimal issues, scoring 8-10 out of 10 for stability.
Sentiment score
7.2
Most users rate CrowdStrike Falcon Cloud Security highly for stability, despite some experiencing high CPU usage and past issues.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable, reliable, with swift support, despite rare latency issues, averaging high user ratings.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
We contacted Cloud Native Security, and they addressed it in a day.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
Occasionally, when the workload increases, it slows down considerably and sometimes becomes unresponsive.
Security Engineer at ebryx
When evaluating the stability of CrowdStrike Falcon Cloud Security, their partnerships with all major cloud service providers ensure their servers are optimally positioned.
Windows Security Patching Operation III (Cyber Operations) at CBTS
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

Users seek improvements in cost, search, integrations, navigation, alerts, and support in SentinelOne Singularity Cloud Security.
CrowdStrike Falcon needs improvements in cost, integration, user interface, support, documentation, and cloud infrastructure to enhance user experience.
Zscaler Zero Trust Exchange struggles with performance, interface intuitiveness, scalability, and integration, while facing high costs and support criticism.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
CISO at a computer software company with 201-500 employees
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
If CrowdStrike Falcon Cloud Security could implement pushing out remediation from the sensor installed on machines, that would be beneficial.
Security Engineer at a tech services company with 11-50 employees
The user interface needs improvement as it's sometimes difficult to locate specific dashboards or reports.
Chief Executive Officer at a consultancy with 1-10 employees
Another issue is the lack of proper documentation.
Security Engineer at ebryx
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

SentinelOne Singularity offers competitively priced, flexible cloud security with modular pricing, appreciated for straightforward budgeting and partner discounts.
CrowdStrike Falcon Cloud Security is costly yet valuable, offering competitive pricing, scalability, and single sensor installation benefits.
Enterprise users find Zscaler pricing varies widely; flexibility contrasts high costs for licenses, features, and large deployments.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
There are some tools that are double the cost of Cloud Native Security.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
I recall Cloud Native Security charging a slightly higher premium previously.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
The pricing for CrowdStrike Falcon Cloud Security is reasonable, especially for small companies with limited budgets.
Chief Executive Officer at a consultancy with 1-10 employees
No additional cost for maintenance or support; it's all included in the quotation.
Senior Engineer at Indocement
However, the main point is that even though it is expensive, it provides a huge capability to the organization.
Security Engineer at ebryx
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

SentinelOne Singularity Cloud is praised for its user-friendly interface, real-time threat detection, and seamless integration with various tools.
CrowdStrike Falcon Cloud Security provides advanced threat detection, automation, and user-friendly management, optimizing security and system performance.
Zscaler Zero Trust Exchange offers seamless connectivity, advanced security features, and easy integration, enhancing enterprise operations and data protection.
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
Cloud Native Security's cloud SIEM feature has been essential in preventing our most critical security incidents.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
It automatically blocks duplication and activities that could result in data loss, effectively preventing unintended copying of data to personal devices.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The threat detection capability of CrowdStrike Falcon Cloud Security has always been the major seller, and it works effectively.
Security Engineer at a tech services company with 11-50 employees
CrowdStrike Falcon plays a crucial role in our environment and gives us a clear point where we can focus our efforts rather than hunting down what is happening.
senior DevOps engineer at a tech services company with 10,001+ employees
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
118
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd), AI Software Development (1st), AI Observability (2nd)
CrowdStrike Falcon Cloud Se...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
Application Security Tools (10th), Container Security (5th), Cloud Workload Protection Platforms (CWPP) (6th), Cloud Security Posture Management (CSPM) (8th), Cloud-Native Application Protection Platforms (CNAPP) (7th), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Application Security Posture Management (ASPM) (4th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Cloud Security4.9%
Wiz18.4%
Prisma Cloud by Palo Alto Networks12.9%
Other63.800000000000004%
Cloud-Native Application Protection Platforms (CNAPP)
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform9.7%
Prisma Access by Palo Alto Networks12.3%
Cato SASE Cloud Platform10.2%
Other67.8%
Secure Access Service Edge (SASE)
 

Featured Reviews

SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
Provides centralized visibility and real-time threat detection across multiple cloud accounts
Regarding how CrowdStrike Falcon Cloud Security can be improved, I would say they can improve their support. There were a couple of cases where we needed to escalate issues in order to get proper support. That part could use some tweaking on their end. Additionally, the recent incident during the last summer literally impacted our systems. We had some of our workloads that affected the business, and it was a difficult experience. Apart from that, it is a good tool and the experience with CrowdStrike Falcon Cloud Security has been excellent. We did not find any kind of issues, but if they could improve their response to security-related incidents and provide on-time support or better understand our concerns and address them accordingly, it could be very helpful. Regarding needed improvements, I think they should enhance automatic alerting with CI/CD scanning and reporting capabilities. Additionally, it would be better to implement Falcon sensor health monitoring so agents are always active. We could know how it is behaving and how it is treating our environment. That could be a little helpful.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
7%
Healthcare Company
5%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise15
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
Regarding the pricing for SentinelOne Singularity Cloud Security, I do not think it is something I can compare.
What needs improvement with PingSafe?
Regarding the downsides of cloud security, I do not have much negative to discuss about cloud security, because it is...
What do you like most about CrowdStrike Falcon Cloud Security?
It's easy to gather insights and conduct analysis about existing threats.
What is your experience regarding pricing and costs for CrowdStrike Falcon Cloud Security?
It's an expensive product. The solution costs around $60 for a single user on a yearly basis. I would rate the pricin...
What needs improvement with CrowdStrike Falcon Cloud Security?
I am not part of the current monitoring team, so I do not know how they feel about the tool. I am sharing information...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

PingSafe
CrowdStrike Falcon ASPM
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about CrowdStrike Falcon Cloud Security vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
881,733 professionals have used our research since 2012.