CrowdStrike Falcon Reviews

CrowdStrike Falcon is an Endpoint Detection and Response system that uses agents deployed on each endpoint. It works on mobile or wired devices. The operator provides you real-time and online protection against the latest malware and wireless attacks.

CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details.

CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats.

I've been using CrowdStrike Falcon for two years. 

CrowdStrike is highly stable.

CrowdStrike is a cloud-based solution, so it's always scalable. You can adjust your endpoint licenses at any time, so if your endpoint is decommissioned, you can reduce the licenses. If you want to add few more endpoints, you only need to deploy the agents. We have provided CrowdStrike Falcon EDR solutions for many clients, and the largest is about 2,000 licenses. 

CrowdStrike support is great. Palo Alto and CrowdStrike both have outsourced support.

Deploying CrowdStrike is straightforward. You can mass-deploy it using any management solution like WSS. It's a light agent that only requires 30 to 40 MB of space, so it's deployed in minutes.

One person is enough to manage the solution. A single admin can create a group based policy and deploy on hundreds of systems in a day if they are connected with their AD or WSS. If they are out of the network and out of the reach, then you need to do it manually, and that takes times for the endpoint availability.

I rate CrowdStrike Falcon eight out of 10. I strongly recommend it. 

There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers. 

I started using EDR, but now they have different offerings relating to theft, security, ID theft security and XPR. Their channel management team is very good and we like working with them.

In a future release, I would like to see more integrations for data breaches and security features.

I have been using this solution for two years. 

It's very stable and the whole management console is fast. 

Once you are onboarded, they can activate different features on the same platform for you. You don't need to do the redeployment every time you click on a feature for the customer. This makes upselling really easy.

The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick to the call and have been very supportive and helpful.

Positive

The initial setup is straightforward. There are a number of ways you can deploy the agent through the Play Store. The deployment is not very complex unless the customer's environment is very complex.

 CrowdStrike is well priced. On a yearly basis, it costs between $60 and $100 per user.

We compared CrowdStrike Falcon with Trend Micro, Trellix or SentinelOne.

When we talk about security to customers, we include consideration of Cisco to give them unified security plus XDR.

I mainly use CrowdStrike Falcon to prevent threats and detect indicators of attacks or compromises in the network.

In the past, we regularly got alerts about suspicious activities in the network but couldn't understand where they were coming from. Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading. We now get immediate information about infections and can react much faster.

An improvement would be to extend support to legacy and unsupported servers. In the next release, CrowdStrike should include patch and vulnerability management, which would allow us to rely on just one solution.

I've been using CrowdStrike Falcon for over a year.

Falcon is pretty stable - we haven't seen any kinds of performance issues like lagging, which we did experience with other endpoint protection solutions.

CrowdStrike's technical support is very fast and responsive.

Positive

Previously, I used Microsoft Bitdefender, but CrowdStrike was faster and better protection-wise.

The initial setup was straightforward - it was very quick (about two and a half hours) without any downtime or issues. We also extended the installation to the remote side, which took another hour. I would rate the setup process four out of five.

We used an in-house team.

In the past, we have around four to five engineers managing our endpoint - we have now reduced this to two engineers, which has cut costs. We've also been able to cut the time needed to find the threats and their root causes from up to six hours a day to just half an hour. I would rate our ROI as five out of five.

We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money, so I would rate their pricing four out of five. If you want to add modules or features, these are an additional cost per user.

We evaluated SentinelOne, but it was too heavy on the machine and slowed it down. We also did a threat simulation analysis with both SentinelOne and CrowdStrike, and SentinelOne wasn't able to detect or block the threats.

CrowdStrike Falcon is the best endpoint protection solution I've used so far. I would advise anybody thinking of implementing it to go for it, as CrowdStrike will provide more visibility, depth, and context to threats and allow you to understand what's going on. I would give Falcon a rating of ten out of ten.

I'm currently working as a cybersecurity specialist at the Arab Open University. We are trying to create centralized station input. We have nine branches in the Middle East, so we need a cloud-based solution. Our control center is in Kuwait but all nine of our branches use CrowdStrike Falcon. Our team is located in Kuwait, which is where we handle and mitigate threats from.

The most valuable CrowdStrike Falcon feature is that the user is blocked from the network completely. I think that this is a good solution. We can do a threat analysis of any machine at any time, but that threat analysis is very limited. 

There could be more flexibility in terms of policy defining and certain features, like USB controls, should come standard with the license. Many CrowdStrike Falcon competitors are cheaper and offer a slew of features in the standard license.

CrowdStrike Falcon is not so flexible. We need a specific admin control or maybe supervised controls to change or modify the settings.

I have been using CrowdStrike Falcon for almost a year now. 

CrowdStrike Falcon is stable.

CrowdStrike Falcon's scalability is good. We have thousands of students using this solution. 

CrowdStrike Falcon's technical support is good. 

Positive

Yes, we previously used Kaspersky.

I think CrowdStrike Falcon is a straightforward solution. It is not very complex. It's just plug and play.

We deployed in-house, with our own team. We just borrowed the set up files and deployed on all the stations. Only two persons at each branch worked on deployment, so we used certain software to deploy the files on the network. Deployment took us nearly a month. 

I'm not sure how much we are paying for CrowdStrike Falcon, but we have a yearly subscription. 

We use this solution for next generation antivirus and EDR.

Developers previously complained their resources required regular scanning on their system. This made their system and response time slow. This has since been improved using this solution. 

The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed.

Based on the documentation CrowdStrike provide, the solution provides a number one detection ratio which we like. 

We have used this solution for one year. 

This is a stable solution as it is cloud based. We have 3000 users making use of it. 

The support team responses are often a little bit slow. I would rate them a three out of five. 

We previously used Cisco AMP.

The initial setup is straightforward. I would rate it a five out of five. The deployment was a replacement project and it took three months.

We used a third party for installation. 

We don't need to maintain onsite servers and deep end user updates with the new vulnerabilities. Considering the required server hardware and maintenance workload, the ROI will be achieved in a year or one and a half years.

This solution is relatively expensive. 

I would advise others to first evaluate AV or EDR and then investigate the current endpoint protection solution that are already using in their organization. They should then check what kind of tools can be placed with CrowdStrike. 

I would rate this solution a nine out of ten. 

We use CrowdStrike Falcon for endpoint protection.

CrowdStrike Falcon has helped our organization because it is transparent to the user base.

CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow.

The overall cost of CrowdStrike Falcon could be reduced.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is stable.

The scalability of CrowdStrike Falcon is very high. It is scaled across all of our systems without any problem.

We have approximately 1,000 people using this solution across the USA. We have plans to continue our user base and any additional endpoints will have CrowdStrike Falcon on them.

I rate the technical support from CrowdStrike Falcon a five out of five.

We previously used another solution and we switched to CrowdStrike Falcon because it was superior.

The initial setup of CrowdStrike Falcon is straightforward.

I have not seen a return on investment from using CrowdStrike Falcon, but others in my company have. 

The price of CrowdStrike Falcon is expensive.

My advice to others is that CrowdStrike Falcon is certainly a workable solution. It does what it needs to do. Whenever I say that our company is using CrowdStrike Falcon people's impressions is that it is an expensive solution."

I rate CrowdStrike Falcon a ten out of ten.

I use CrowdStrike Falcon for endpoint security and compliance auditing.

We use CrowdStrike Falcon for discovery when anything goes wrong because it gives us a full history of what's happening. It acts as a preventative model for inappropriate activity. Additionally, we use it for compliance reasons.

The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence.

The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool.

In a future release, the mobile space can use improvement. However, some of those constrained are by Apple and other platforms as to what they can do on the platform. Some of the limitations are industry-based.

I have been using CrowdStrike Falcon for approximately one year.

The stability of CrowdStrike Falcon is great, I have never had the slightest problems.

CrowdStrike Falcon is highly scalable.

CrowdStrike Falcon is implemented company-wide on every device.

I have approximately one hundred protected endpoints, but the number of users that log on to the tools is approximately four.

CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different parts of their solution. It's the endpoint protection and it is the essence of what we're trying to receive, they should know their solution very well.

I rate the support from CrowdStrike Falcon a three out of five.

I previously used an anti-virus solution, but it didn't do all the things I needed regarding endpoint protection. That's why I added the CrowdStrike Falcon piece to the puzzle. I still have the anti-virus running. I don't need it technically, but I still have it running.

The initial setup of CrowdStrike Falcon is in the medium range of difficulty. You will need a coach and be guided through it.

The time it took to do the full implementation from the beginning to end, from when the contract was turned on, and by the time I turned it on and had everything up was fairly fast because we piloted CrowdStrike Falcon at first. When I bought the solution, it was almost fully implemented. The full process took approximately two months.

I rate the ease of deployment for CrowdStrike Falcon a two out of five.

We had some coaching help from the vendor to do the implementation of the solution. We have three people that can manage this solution.

This is not a tool you buy because it gives a return on investment. It's a tool you buy because the cost of not having it is far greater than the cost of having it if you have a problem.

There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want.

The cost of CrowdStrike Falcon annually is approximately $10,000.

I rate the price of CrowdStrike Falcon a three out of five.

I studied the entire industry before choosing CrowdStrike Falcon. I evaluated many other solutions, such as Manage Engine, Malwarebytes, Checkpoint, McAfee, and Microsoft.

We choose CrowdStrike Falcon because it was fit for the purpose of our business. I needed a cloud solution and I needed it to be a SAS offering that was easy to use. It boiled down to features and fit for purpose, not features and functionality.

CrowdStrike Falcon platform was more robust. It was a true multi-tenant architecture, not a hosted instance. The crowdsourcing nature of CrowdStrike Falcon is a large benefit, all of the threat data is real-time and applied to you real-time from all around the world.

My advice to others is to take a serious look at CrowdStrike Falcon. It's a good solution.

I rate CrowdStrike Falcon an eight out of ten.

I am using CrowdStrike Falcon to protect my endpoints from new zero-day threats.

One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees.

CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time.

I have been using CrowdStrike Falcon for two and a half years.

CrowdStrike Falcon is stable.

CrowdStrike Falcon is scalable enough for our needs.

We have approximately 250 people using this solution in my organization.

We have used the technical support for investigations, but not for installation or anything else.

I rate the support CrowdStrike Falcon a five out of five.

I previously used McAfee but zero-day threats are not being protected. We evaluate CrowdStrike Falcon and when compared to McAfee, it was far better. 

The initial setup of CrowdStrike Falcon is easy.

Our administrator of this solution had to configure the policy for the best detection.

There is no license required to use this solution.

My advice to others is this is a good solution that does not require a lot of attention. You can install it and it runs silently in the background.

I rate CrowdStrike Falcon a nine out of ten.

CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems.

The solution comes with many competitive modules, such as the Discover Module. It is helpful to us with regard to the application search. For example, which users are using which application, what is the application involved in, how many administrators and local users are there, and do the users have administrator privileges. It can give us a lot of information. Additionally, it can inform us if the user's password has changed. The solution is very useful for administrators and is overall easy to use and manage.

I have been using CrowdStrike Falcon for seven months.

CrowdStrike Falcon is a highly stable solution. We have not had any performance or compatibility problems.

The solution is scalable.

We have approximately 1,000 users using this solution in my organization. We plan to increase usage in the future.

The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable.

We were previously using Symantec and we switched to CrowdStrike Falcon.

The initial setup is straightforward. It took us approximately two weeks to implement.

We have one person that does the implementation and support of CrowdStrike Falcon.

The licensing model is straightforward. We choose the features we want and we then can download the package we want.

I would highly recommend this solution to others.

I rate CrowdStrike Falcon a nine out of ten.

CrowdStrike Falcon is used for endpoint protection for businesses. It's used for identifying threats.

Most of the entry-level security provisions are based on identification, but CrowdStrike Falcon is a market changer because it does not need any kind of signature to identify or update threats.

All organizations face the big challenge of maintaining and updating their security processes. They need to do the update, but then it doesn't go beyond 90%, so CrowdStrike Falcon moved away from the update requirement, so there won't be a need to upgrade for certain types of technology, or for new technology. Not needing to update means the job of maintaining the updates will be taken off the plate of the IT department, which could mean big relief for the customers.

CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution.

I like that it's easy to use, as expected from any cloud solution. CrowdStrike Falcon is an intelligent solution. It's as good as the top solution in the market.

We haven't seen anybody complaining about CrowdStrike Falcon, and we haven't had any customer using this solution who had been attacked by ransomware, so this is proof of how good this solution is.

Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified.

We've been using CrowdStrike Falcon for two years.

I find CrowdStrike Falcon a stable solution.

Installing this solution was not easy. One challenge from the installation is that you always have to replace something, e.g. your Crowdstrike password, macros, etc., before you're able to complete the setup.

We are not carrying CrowdStrike Falcon Complete because it's a managed service, so customers have not really gotten to that level. What we're working with is CrowdStrike Falcon.

Deployment of this solution took us three to five days. We have 2,000 users of CrowdStrike Falcon, and we have 110 different locations across India and some other parts of the world. We have people who manage this solution, but it doesn't require much managing, because the only challenge is removing the old solution, then replacing it with the new one.

I'm recommending CrowdStrike Falcon to other people who are looking into using it, because it's a good solution.

I'm rating CrowdStrike Falcon an eight out of ten.