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CrowdStrike Falcon Sandbox pros and cons

Vendor: CrowdStrike
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Company-maintained solution that benefits from adopting features based on company needs.
Provides a safe way to analyze sensitive documents without public platform uploading and easily spins up VMs without additional resources.
Effective malware analysis from various sources like emails and cloud drives helps in detecting potential breaches.
Valuable features include malware detection, threat rating, metadata study, and providing threat feeds to the endpoint.
Widely rated as excellent for managing all endpoint-related security tasks, with high returns on investment.

CONS

Detailed reports are valuable but not always accurate, requiring improvement for better team analysis.
Technical support is medium and could be improved as communication is sometimes slow.
There are missing detections that other tools catch, highlighting the need for better threat identification.
Integration with SOAR products is needed to provide more integration points, which is important for clients.
Support is inadequate; the team is not proactive and requires repeated requests to collect logs and analyze issues.
 

CrowdStrike Falcon Sandbox Pros review quotes

PK
May 13, 2025
On a scale of 1-10, I rate CrowdStrike Falcon Sandbox a 10 out of 10.
Mahmoud_Yassin - PeerSpot reviewer
Sep 12, 2024
The most valuable features include malware detection, threat rating related to files, studying the metadata of the files, and providing threat feeds to the endpoint.
reviewer2649111 - PeerSpot reviewer
Feb 13, 2025
CrowdStrike is an excellent tool for managing all endpoint-related security tasks.
Find out what your peers are saying about CrowdStrike, ANY.RUN, Microsoft and others in Anti-Malware Tools. Updated: January 2025.
851,604 professionals have used our research since 2012.
Valarie - PeerSpot reviewer
Jun 24, 2024
It provides a safe way to analyze and review documents that may have sensitive information without uploading them to a public platform. Additionally, provides an easy way to spin up a VM without requiring additional resources and patching of personal or team-managed virtualization.
Abhimanyu Raj - PeerSpot reviewer
Jan 29, 2025
I find the notifications and alerts received from CrowdStrike server to be invaluable.
ZH
Aug 13, 2024
The tool helps to obtain information about potential company breaches. The malware analysis capability is very effective. We check files from various sources, such as emails, USBs, and cloud drives.
reviewer1146996 - PeerSpot reviewer
Jan 4, 2024
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
 

CrowdStrike Falcon Sandbox Cons review quotes

PK
May 13, 2025
The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect logs and analyze them before providing a solution via email.
Mahmoud_Yassin - PeerSpot reviewer
Sep 12, 2024
The product needs integration with SOAR products to add more integration points, which is important for various clients.
reviewer2649111 - PeerSpot reviewer
Feb 13, 2025
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Find out what your peers are saying about CrowdStrike, ANY.RUN, Microsoft and others in Anti-Malware Tools. Updated: January 2025.
851,604 professionals have used our research since 2012.
Valarie - PeerSpot reviewer
Jun 24, 2024
The detailed report is very valuable, but not always accurate. This is a great resource to share amongst team members and stakeholders after analysis.
Abhimanyu Raj - PeerSpot reviewer
Jan 29, 2025
As of now, there is nothing specific in need of improvement.
ZH
Aug 13, 2024
The technical support is medium - they could improve, as communication is sometimes slow or late. There are missing detections that other tools catch. For improvements, we need easier ways to view full incident information and better presentation of data. Adding risk indicators for incidents would help decide on immediate actions. The platform should provide more information about incident risks to help less knowledgeable staff make decisions.
reviewer1146996 - PeerSpot reviewer
Jan 4, 2024
One of the valuable features of the solution is to impressively detect threats without any impact on the end point performance. The solution ensures that the end users have a seamless experience.