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CrowdStrike Falcon Sandbox vs Microsoft Defender for Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
CrowdStrike Falcon Sandbox is valued for time savings in incident response, with mixed opinions on exact ROI and confidence.
Sentiment score
6.9
Organizations report financial and operational benefits from Microsoft Defender for Endpoint, including improved security, automation, and cost reduction.
Without detection and protection measures, organizations would face substantial payments and reputational damage, including the necessity to inform customers about data breaches, potentially leading to loss of business.
Consultant at ACT4SERVICES
We have seen a return on investment when using Microsoft Defender for Endpoint, as it saves labor by reducing the need for staff to focus on it.
IT CONSULTANT at a tech company with 10,001+ employees
The biggest return on investment for me when using Microsoft Defender for Endpoint is the time saving.
Lead security engineer at a computer software company with 11-50 employees
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon Sandbox customer service is praised for responsiveness and effectiveness, despite occasional remote assistance issues.
Sentiment score
6.3
Microsoft support is praised for responsiveness and knowledge, but varies in quality; documentation and complex issue resolution need improvement.
I rate them a ten because the response has always been good; when you submit a case, the response is usually very clear and to the point, so it has been great as well.
Soc Manager at County of Orange, California
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
The Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, 'Just to set expectations, my lunch break is in an hour and I am going to go away then.'
Security Analyst III at a healthcare company with 10,001+ employees
The level-one support seems disconnected from subject matter experts.
Office 365 Subject Expert at a government with 10,001+ employees
I rate Microsoft support 10 out of 10.
Team manager of it department at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox offers excellent scalability and reliability for organizations of all sizes, despite its high cost.
Sentiment score
7.4
Microsoft Defender for Endpoint is scalable, seamlessly accommodating large environments with flexible deployment and integration with Microsoft's ecosystem.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Team manager of it department at a financial services firm with 501-1,000 employees
Microsoft Defender for Endpoint is scalable enough to handle various devices across environments, whether they are laptops, Android devices, or operating in hybrid environments.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Compatibility is its main feature.
IT CONSULTANT at a tech company with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Users rate CrowdStrike Falcon Sandbox highly for stability, finding it reliable with minimal issues and no significant stability concerns.
Sentiment score
7.9
Microsoft Defender for Endpoint is reliable and efficient, with minor update issues, praised for integration and performance.
We have not had any issues where we had to detonate something multiple times to get any sort of response back.
Soc Manager at County of Orange, California
I haven't seen any outages with Microsoft.
IT Security Engineer at a financial services firm with 1,001-5,000 employees
I rate Defender 10 out of 10 for stability.
Team manager of it department at a financial services firm with 501-1,000 employees
Defender for Endpoint is extremely stable.
Systems engineers at Delta Dental of Colorado
 

Room For Improvement

CrowdStrike Falcon Sandbox struggles with deployment, user interface, slow support, and limited OS and malware detection features.
Microsoft Defender users seek better AI integration, customer support, UI, security, customization, visibility, threat response, and simpler pricing.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
There is a limitation to how long we can interact with the file, along with the types of operating systems available.
Soc Manager at County of Orange, California
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
Office 365 Subject Expert at a government with 10,001+ employees
In contrast, competing products offer reduced pricing for long-term commitments, which makes it difficult for us in that environment.
Solution Consultant at BIM Group of Companies
We use Microsoft partners to help govern the platform, and as part of an alliance, we want to gather data from each tenant and combine them for a complete view.
Team manager of it department at a financial services firm with 501-1,000 employees
 

Setup Cost

CrowdStrike Falcon Sandbox is priced above mid-range, but some users find it affordable due to US data storage.
Microsoft Defender for Endpoint offers flexible licensing, integrating with Microsoft 365, providing cost-effective, feature-rich enterprise security solutions.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
It was indeed cheaper than competitors due to where they keep the data;
Soc Manager at County of Orange, California
That has been the trend we have seen with Microsoft lately—it is just getting more and more expensive.
Assistant Director, Hybrid Infrastructure & Operations at a insurance company with 501-1,000 employees
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
Team manager of it department at a financial services firm with 501-1,000 employees
It costs $15 per VM for the P2 plan, which is seen as affordable for customers.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Valuable Features

CrowdStrike Falcon Sandbox excels in threat detection with automatic sandboxing, malware analysis, and enhances endpoint security and integration.
Microsoft Defender for Endpoint offers seamless integration and advanced threat protection with centralized management and low resource usage for enterprises.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
The detailed report in CrowdStrike Falcon Sandbox contains additional information on the file itself and gives us something we can provide to other teams to further bolster or support our claim that something is either malicious or benign.
Soc Manager at County of Orange, California
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Team manager of it department at a financial services firm with 501-1,000 employees
Microsoft Defender for Endpoint provides a unified management interface allowing customers to manage their on-premises and hybrid infrastructures from a single pane.
Snr. Infrastructure Architect (Data Centre) at LogicEra
One of the best features of Microsoft Defender for Endpoint is its database for identifying zero-day attacks or malware attacks.
Consultant at ACT4SERVICES
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Defender for Endp...
Ranking in Anti-Malware Tools
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
212
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (4th), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd)
 

Mindshare comparison

As of September 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Endpoint is 6.0%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Endpoint6.0%
CrowdStrike Falcon Sandbox1.5%
Other92.5%
Anti-Malware Tools
 

Featured Reviews

BL
Soc Manager at County of Orange, California
Detailed sandbox reports have strengthened investigations and now provide clearer threat decisions
The additional quota was a factor that led us to consider a change; we went from five detonations per day to 250 per month. Multi-platform analysis in CrowdStrike Falcon Sandbox has helped identify threats. The effectiveness of CrowdStrike Falcon Sandbox has been roughly 90 to 100 percent for our operations. Custom indicators of compromise in CrowdStrike Falcon Sandbox add to our cybersecurity strategy; it is a small part of the strategy, but it plays a significant part in keeping all of the tenants that we have onboarded up to date on relevant files that we are seeing in our environment. That memory forensic capability in CrowdStrike Falcon Sandbox is not something we utilize significantly, but we know of its importance. We utilize memory forensics sometimes in CrowdStrike Falcon Sandbox to review the entropy snapshot; if we see a high level of entropy in the Sandbox report, that could lead to a decision that the file is most likely suspicious, but we use that as an additional item to review. Regarding how features of CrowdStrike Falcon Sandbox have benefited my organization, there is a real-time feature in CrowdStrike Falcon Sandbox, so we can deploy the operating system of choice; we can also analyze archived files, and those features have been helpful as we can interact with the file in certain ways and get additional interaction metrics. I rate CrowdStrike Falcon Sandbox overall as a solution at a nine out of ten. A higher interaction time with the file would give CrowdStrike Falcon Sandbox a ten out of ten for us. If you utilize Falcon Endpoint Protection, I would highly recommend CrowdStrike Falcon Sandbox because the telemetry goes hand-in-hand with that other product.
Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise44
Large Enterprise97
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I was not involved much on the pricing, setup costs, and licensing of CrowdStrike Falcon Sandbox, but I did have some interaction with a quote; however, the quote compared to other options was one ...
What needs improvement with CrowdStrike Falcon Sandbox?
I think one of the limitations of CrowdStrike Falcon Sandbox is the amount of interaction time when we interact with the file; I believe there is a limitation to how long we can interact with the f...
What is your primary use case for CrowdStrike Falcon Sandbox?
My main use cases for CrowdStrike Falcon Sandbox are for additional telemetry and a confidence score on files, specifically from email or even from endpoints.
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

No data available
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Microsoft Defender for Endpoint and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.