CyberArk is a good, profitable, and most valuable solution.
Security specialist at Kavitech
A stable and profitable solution for privileged access
What is our primary use case?
What is most valuable?
While testing the functionality of PAM, we weren't merely conducting a standard PAM evaluation. We aimed to establish a connection and successfully received a response from the target PAM component.
What needs improvement?
The product’s pricing could be improved.
For how long have I used the solution?
I have been using CyberArk Privileged Access Manager as a partner and implementor.
Buyer's Guide
CyberArk Privileged Access Manager
August 2025
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What do I think about the stability of the solution?
The product is stable. If you make some changes or something, it's stable.
What do I think about the scalability of the solution?
The solution is scalable. We cater it to enterprise businesses.
How are customer service and support?
Customer support takes too much time to provide some response. When you open some cases, sometimes it takes one or two weeks to get some people to know the problem and how they will help us.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup takes a few days to complete.
I rate the initial setup a six out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free CyberArk Privileged Access Manager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free CyberArk Privileged Access Manager Report and get advice and tips from experienced pros
sharing their opinions.
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