CyberArk Privileged Access Manager Reviews

Primary use case: having privileged access management and ingress into customer networks and infrastructure.

The auditing and recording functionality along with stringent password-change policies and one-time password use has made compliance with customer requirements a much clearer and easily managed process.

• Recordings
• Exclusive use, and 
• OTP. 

There can be no ambiguity: An account can only be in use by one single known user, and they have no knowledge of the password.

Functionality to enable drive mappings to platforms and default connectors without the need to use AutoIt.

Some of the valuable features are:

• The different server vault is used to store data with 7 layers of security for protecting the data.
• The Application Identity Management Module is also very useful and easy to handle.
• AutoIt scripting is useful to simulate single sign-on for thick and thin clients.

It makes compliance of the organization with password management easy. This results in a handy auditing process and adheres to all risk compliance as well.

Some areas of improvement are:

• PSM: It should be hosted on UNIX rather than on Windows. In such cases, no extra OS license needs to purchased at the client's end.
• PVWA: The admin console should be in the Windows installer instead of a web application for admin users. It makes the work faster for admins; otherwise, it seems slow for the web interface.
• PSMP: It looks a bit complex to deploy and maintain.
• OPM: This module should be integrated with PrivateArk app.

I have used this solution for three years.

CyberArk is quite stable and no issues have been exprienced on regards to stability.

We have not encountered any scalability issues. It is very scalable with any requirements.

I would give the technical support a 9/10 rating. It has superb technical support for U.S. clients.

However, for Indian origin clients, i.e., for foreign clients, the support is poor thus I have rated it a 4/10.

It is very expensive. They charge for every single thing they offer.

I am a consultant. We are in the process of using this in our clients' companies.

The most valuable feature is Special Monitoring.

The authentication port is available in CyberArk Alero but not Fortinet products.

I have been working with CyberArk PAS for one year.

CyberArk is stable.

It's a scalable solution. 

I have limited experience with technical support, but our customers like the support.

In general, it appears to be fine.

I have also worked with Thycotic, until the completion of the project.

The initial setup is straightforward.

It is best suited for mid to large-size enterprises. It is not the best for smaller companies, largely because of the price.

I believe that this solution is priced well. It's the market leader and I think that it's the best solution.

The price is quite good for us.

For those who are interested in using this product, you have to know your requirements and compare them with CyberArk to see if it is suitable for them and fits their budget.

I would rate this solution a nine out of ten.

Password rotation, session recording & isolation and on-demand privileges.

For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products.

No

No

Very good.

Basic setup is pretty straightforward, but to fully utilise the product it can get complicated as it ties in with a lot of other products. Suggest a phased installation so staff can adjust to new processes.

It can be an expensive product. I Suggest only licensing basics to begin with and as need arises, start to license extensions (AIM, etc.) during next phase of implementation.

Centrify and Lieberman ERPM.

CyberArk offers extensive training, utilise it. Also their support staff are very good and can assist with everything.

Our primary use case for this solution is business and client management. Our clients are mostly from the banking sector. 

The CyberArk solutions that have been the most valuable for my solution are the Discovery & Audit (DNA) and Privileged Threat Analytics (PTA) tools. CyberArk is a very important tool for my organization.  

The setup was very easy for me. 

The product could be easier to use. More work needs to be done on this aspect; it is not good enough yet. It also takes up a lot of server space. Sometimes we need to use up to seven servers. 

I have been using the solution for about a year. My company resells and implements this solution. 

I think this solution has a lot of stability. 

The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five.

The initial setup was straightforward. It can be carried out by a single person. 

The great thing about this solution is that they offer tech support in my language. 

I recommend this product. 

I primarily use the solution to record any actions taken on specific important targets. It allows management to look at actions and play them back to see what was done within the environment.

The technical support is good.

It's pretty good at recording actions taken within an environment.

We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process.

The solution could be more stable. 

 It should have more specific configurations. There are lots of types of servers and devices. The product should have a more detailed, specific configuration and integration with other products.

I've been using the solution for about three months at this point.

This was my first experience in the solution's UI and UX user experience and user interface. I didn't find the solution to be very stable at all.

We do plan to continue to use the solution, however, it's unclear as to if we will scale it further.

We're pretty satisfied with technical support. They are helpful. I find them knowledgable and responsive and I've been happy with the level of service we've been given thus far.

We found the initial setup quite difficult. There were a lot of errors and we found the process to be a bit complex. I wouldn't describe the implementation as straightforward.

In total, the deployment took about one week from beginning to end.

We did not handle the entire implementation ourselves. We had assistance from an outside firm. They were helpful.

We're just users of the solution. We're customers. We aren't resellers or consultants. We don't have a business relationship with the solution.

I'm using the latest version of the solution.

I'd recommend the product to others.

Overall, we've been mostly happy with the solution. I'd rate it at an eight out of ten so far.

The solution is very complete. It has the most features on the market.

Session monitoring is excellent. It may be the solution's most valuable aspect.

The solution offers very good password protection.

It offers great integration with many products.

The initial setup could be simplified. Right now, in comparison to its nearest competitors, it's quite complex.

The solution is very stable.

The solution is easy to scale.

I've never had to reach out to technical support.

The initial setup is complex. You need to install many virtual machines. You must do many configurations. It's not just one machine to another; you'll also have to handle the configuration of independent machines as well.

The price is higher than the competition, but if the customer wants the best product for their company, they won't mind the price.

We have a permanent license. Licensing is based on how man users you have, so the pricing varies according to the size of the company.

We're a partner of CyberArk.

I'd rate the solution nine out of ten.

Our primary use case for this solution is it provides a security solution that includes password management. This defends against threats.

The most valuable feature to me is the recording feature. I can track all of the records, the commands, the server, any misguidance, etc.

Over the past seven years, I have seen a lot of ups and downs with the product, but now I am happy with the version that we are using now. 

I have no issues with stability. 

It is scalable. We have added new equipment, and this solution has been relevant. 

They are very helpful for us whenever we have any questions. 

No, I do not have any advice on the price of the product. It is a great product that I recommend to others. 

I did not consider any other options. 

This product is helpful for financial auditing needs, as well.