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Rajesh Gawde - PeerSpot reviewer
Head Delivery & Co Founder at Vincacyber
Real User
Aug 11, 2023
Provides memory protection, device control, and vulnerability management
Pros and Cons
  • "It is quite stable. I would rate the stability of the solution a nine out of ten."
  • "In future releases, I would like to see cloud security aspects included."

What is our primary use case?

The product has various use cases, including NDA, EDR, memory protection, device control, and vulnerability management.

The solution has a lot of elements tied to traditional disruption. The specific product offers a combination of different components. Additionally, we offer software services that revolve around data management and responsibility.

We provide 24/7 monitoring of Cynet activities.

What needs improvement?

In future releases, I would like to see cloud security aspects included.

For how long have I used the solution?

We have been using Cynet for four years and are currently on the latest version.

What do I think about the stability of the solution?

It is quite stable. I would rate the stability of the solution a nine out of ten because as new launches come in, there will be further enhancements to its stability and downtime.

Buyer's Guide
Cynet
June 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have more than 45 customers, both in India and abroad. 

On a scale from one to ten, I'd rate the scalability at nine.

How are customer service and support?

In our capacity as an MSSP provider, we have an assigned technical leader from Cylance. We can call them 24/7 for support, and we get an extended support plan. We also have continuous monitoring of our instances by Cylance.

How was the initial setup?

The initial setup is very seamless. There are no challenges as such. The deployment module can be both on-premises and cloud. 

What about the implementation team?

If we're talking about deployment on around 5,000 systems, it can usually be completed within a day. This is possible due to scripting options and automation available in the product. 

The deployment process is quite smooth, barring any potential issues that might arise, and can be accomplished in a matter of hours. The duration could vary based on specific circumstances and environment.

We provide maintenance services and offer 24/7 support for this product in India and Africa.  Our maintenance is supported by a team providing round-the-clock service.

What's my experience with pricing, setup cost, and licensing?

The cost is typically around $40-$50 per year. This is because it includes more than 8-10 modules.

The pricing model in the US is always yearly.

What other advice do I have?

I would definitely recommend using the solution. The advice here is basically that Cynet contains all the modules that we need today to stop an attack. It also understands the attack framework that is very prevalent today with ransomware and unauthorized access to a network. This is how Cynet differentiates itself from other products. 

It understands the attack pattern because it is mapped to my threat as time goes on. This is a major advantage for any product in the market. If you don't understand the attack today, you can't really have an EDR, MDL, or EDR storage that will protect you against all the different factors that are out there.

Overall, I would rate the solution a seven out of ten. This is because there are a couple more modules that are being added. Once they are added, it will go up to a ranking of nine.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Cesare Vitali - PeerSpot reviewer
Senior System Engineer at a construction company with 201-500 employees
Real User
Mar 25, 2024
Provides streamlined deployment, intuitive usability, quick response times, high scalability, excellent stability and responsive support making it a comprehensive and reliable cybersecurity option
Pros and Cons
  • "The interface is exceptionally clear and easy to understand."
  • "The reporting functionality in Cynet may not be as comprehensive or flexible as desired."

What is our primary use case?

We use it in for internal security.

How has it helped my organization?

Cynet has significantly enhanced our endpoint protection for two primary reasons. Firstly, it provides clear and concise explanations of issues, making it easy to understand the nature of the problem and determine appropriate responses or actions for mitigation. Secondly, it effectively blocks most issues by default, such as those encountered with QuickBooks. This streamlined management process is particularly beneficial as it minimizes disruptions for the majority of users, with only a few exceptions arising from non-standard work practices.

What is most valuable?

I like Cynet because, in my experience, it's incredibly fast and intuitive. The interface is exceptionally clear and easy to understand.


The most critical function of the product for maintaining our cybersecurity environment is the rapid deployment of policies to the agents. This is particularly crucial considering our diverse workforce, with many employees working remotely or directly at customer sites. Unlike other solutions that might not be as cloud-based or easy to manage, Cynet excels in swiftly and accurately sending policies to the agents. This capability has been immensely valuable, especially during times when our developers are heavily engaged across multiple customer projects. With Cynet, we've experienced minimal issues with agents failing to receive or apply policies, ensuring that our security measures are consistently and promptly implemented across the board.

What needs improvement?

The reporting functionality in Cynet may not be as comprehensive or flexible as desired. In this scenario, it might be more beneficial to create a separate policy administrator fee where users can construct highly detailed reports according to their specific needs.

For how long have I used the solution?

We use it for approximately eight months.

What do I think about the stability of the solution?

Stability is excellent, with only a handful of issues encountered since with started using it. I would rate it nine out of ten.

What do I think about the scalability of the solution?

Scalability is excellent as we initially started with around one thousand employees in our company. Despite this, the deployment process was remarkably swift. I would rate it nine out of ten.

How are customer service and support?

The support provided is satisfactory. In most cases, we received a response within a day, even in the worst situations. There was one instance where we encountered an issue on a Saturday evening, and by Sunday morning, we already had a response from the technical support team. Overall, the support was excellent.

How was the initial setup?

The initial setup was incredibly straightforward thanks to Cynet providing us with a tenant.

What about the implementation team?

We established four main groups required initially and deployed them without any hitches. The agents were automatically assigned to the appropriate group, minimizing our workload. Our main task was to create exceptions or address any issues, such as application blockages. Overall, the process was very swift and uncomplicated.

Which other solutions did I evaluate?

Due to my technical certification with Trend Micro, I have a preference for their hybrid environment. Specifically, I appreciate Trend Micro's robust server capabilities, especially their efficient patching reports. When it comes to endpoints, I find Cynet to be the best choice due to its ease of use, speed, and minimal problems. However, the overall decision might vary depending on the specific server requirements.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cynet
June 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Jelena Sitarica - PeerSpot reviewer
Manager, Quality at Comtrade Group
Real User
Nov 26, 2023
Stable product with valuable front-end features
Pros and Cons
  • "The product has valuable front-end features."
  • "There could be more customization options and detailed information provided in the reports."

What is our primary use case?

We use the product to detect email attacks, including phishing attempts and relevant vulnerabilities to our system.

What is most valuable?

The product has valuable front-end features.

What needs improvement?

There could be more customization options and detailed information provided in the reports. As a quality manager, my work profile involves implementing and ensuring compliance with ISO 27001, including detailed reports to meet internal business needs and external auditor requirements.

For how long have I used the solution?

We have been using Cynet for three to four years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 1500 Cynet users in our organization.

Which solution did I use previously and why did I switch?

Perception Point is easier to use and provides more details to investigate incidents than Cynet. In comparison, Cynet doesn’t give enough information on the malicious activity to decide to block the threats.

What's my experience with pricing, setup cost, and licensing?

We purchase the product’s yearly license.

What other advice do I have?

I recommend Cynet for small-scale businesses and rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SOC Manager at Nais Srl
Real User
Sep 15, 2022
An easy to scale solution that makes it easy to check information about user devices, but room for improvement in the user-friendliness of the console
Pros and Cons
  • "I like that it is possible to use the solution to check more information about the users' devices."
  • "This is a very good solution for discovering malware and checking the behavior at user endpoints."
  • "Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."

What is our primary use case?

This is a very good solution for discovering malware and checking the behavior at user endpoints.

What is most valuable?

I like that it is possible to use the solution to check more information about the users' devices. 

What needs improvement?

Management of the console could be simplified and made more user-friendly because right now it's not very easy to use. I would also like to see a feature that makes it possible to do a better check of the network.

For how long have I used the solution?

I have been using this solution for about two years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

We have a team of four or five people within our company who work with Cynet. This solution is absolutely easy to scale. 

How are customer service and support?

The solution has good support. I would rate them as a five out of five. 

What about the implementation team?

The deployment was easy and fast because we used a third-party. Implementation is handled on the cloud, so the only thing we have to do is deploy the agent on the device. We need the correct tool to deploy it and each customer has a different tool, but the activity of installing it is very, very easy. On a scale of one to five, I would rate my experience with deployment as a four. 

I call Cynet for any maintenance needs. 

What's my experience with pricing, setup cost, and licensing?

This solution is expensive. I would rate the price as a three out of five when compared to similar products. 

What other advice do I have?

I use different solutions, and the big difference is how quickly the users need to use it. Bitdefender is probably easier than Cynet or Carbon Black because the technician or analyst doesn't need special skills to use it. Cynet is more complicated than Bitdefender because it has more features, rules, and functionality, so analysts need more skill to use it.

Another difference is the ability of the platform and the user interface. They are all very good instruments for security, but the main difference is probably the usability.

It's possible to create more granular rules in Cynet for different things. I would say Bitdefender is for a medium-sized company, probably, while Cynet is good for big companies.

I would recommend Cynet to big companies because the platform is more expensive, so it's probably not possible for small or medium companies to buy it. 

I would rate this solution as an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presales Engineer at Vincacyber
Real User
Jul 14, 2023
With a simple and user-friendly deployment process in place, the tool also provides scalability to its users
Pros and Cons
  • "The initial setup is simple and user-friendly."
  • "The solution lacks URL filtering."

What is our primary use case?

I have certain requirements for our customers, like they want to have visibility over their network, and they don't want multiple solutions for agent patching and protecting the endpoints. My customers want a unified solution that meets the aforementioned requirements.

We use Cynet for deception, and it helps us with our customers.

What is most valuable?

Deception is one good feature of the solution owing to which there would be no impact on the machines. Hence, I like this feature.

What needs improvement?

The solution lacks URL filtering. There is a need to have URL filtering in the solution.

For how long have I used the solution?

My company is the partner for Cynet in India, and I have been working on the latest version of Cynet for over six months.

What do I think about the stability of the solution?

As for stability, Linux systems sometimes face update issues. I rate the stability of the solution an eight out of ten.

What do I think about the scalability of the solution?

The scalability is good, but compared to other solutions, it requires some more features like URL filtering. Also, it needs more network visibility.

The solution is deployed on the cloud and on-premises. One resource can help the customers with the deployment of the network. They can use different sources like ADA and some third-party tools, and they can deploy more than a thousand systems. They do not need more resources.

How are customer service and support?

We do not require technical support because we have our dedicated technical team for Cynet.

How was the initial setup?

The initial setup is simple and user-friendly.

Regarding the deployment, if we can depend on Windows, then it hardly takes two to three minutes. It's a simple process that consists of inserting a package in Windows. Post that, it will take five to ten minutes, depending upon the customer and other factors.

As for the deployment process, we follow two processes. With manual deployment, you will share the package and then deploy it. The second process is sharing some scripts with an OS like Linux.

The solution is deployed on the cloud and on-premises.

We need one resource in our organization to deploy and maintain the solution. One can use ADA or some third-party tool for over a thousand deployments.


What's my experience with pricing, setup cost, and licensing?

The licensing for Cynet is yearly. The solution pricing depends on the customer, but it is not very expensive.

What other advice do I have?

I will recommend Cynet if someone wants only EDR protection. If they want any visibility over the network, then Cynet does not have enough compatibility with the network. It does not have enough visibility for all the network devices like firewalls and all.

Overall, I would rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1706643 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Reseller
Apr 7, 2023
Exceptional detection, limitless scalability, simple installation, and outstanding support
Pros and Cons
  • "The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
  • "One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."

What is our primary use case?

As my customers are using it, I maintain close contact with them.

Clients employ it for detection, response, prevention, and to supplement their security operations center in various ways. Essentially, it serves as an all-encompassing solution for prevention, detection, and response. 

What is most valuable?

The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect.

There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people.

The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does.

My product offering is complete and includes processes, technology, and people.

What needs improvement?

There is room for improvement in the prevention aspect.

One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. 

This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. 

In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well.

For how long have I used the solution?

I became acquainted with Cynet four or five years ago.

Due to a company switch, I have been using Cynet for three years. Subsequently, I established my own company and have continued to use Cynet for the same duration.

We work with the 360 Elite.

What do I think about the stability of the solution?

Cynet is a stable solution.

I would rate the stability of Cynet a ten out of ten.

What do I think about the scalability of the solution?

The solution's scalability is simply wonderful. 

We have successfully implemented it for a customer with 265 endpoints, as well as for another customer with 400,000 airplanes, and it performed flawlessly without any glitches. The solution is truly limitless in terms of scalability.

I would rate the scalability a ten out of ten.

Our clients include small, medium as well as enterprise businesses.

How are customer service and support?

I would rate the technical support a ten out of ten.

I must say that they are truly outstanding and remarkable.

In my experience, neither I nor my customers have ever encountered a situation where we were unable to get in touch with technical support or did not receive a immediate response.

However, the sales department may have a different story. There have been times when the sales team was occupied and unable to respond right away, resulting in a brief waiting period before they could call back.

But if I need someone from headquarters, I call the support line, and they always pick up the phone within three or two rings.

Which solution did I use previously and why did I switch?

While I am familiar with Extra Hop, my experience with it is outdated, dating back to at least three years ago.

I do have experience with Cynet. I am not someone who works directly with the solution; instead, I am responsible for selling it.

I am a reseller.

How was the initial setup?

The initial setup is easy. I would rate it a nine or a ten out of ten.

You don't have to do anything with Cynet because it does everything for you.

A unique aspect of Cynet is that they always compliment you, and if you don't have particular skills, Cynet will add them to your company's team without saying anything.

Cynet, as a character or as a product, runs on all endpoints, but the console is always in the cloud.

What about the implementation team?

The time it takes to deploy our product varies depending on the customer. For example, we had one customer whose deployment was completed within a couple of days. On the other hand, we worked with a large government organization whose deployment took a few months, but this was due to their internal structure and processes.

Despite various challenges, we are capable of deploying Cynet quickly. In fact, we can handle up to 5,000 endpoints per hour, meaning that even organizations with 20,000 or 30,000 endpoints can be deployed within a day. However, the government organization we worked with had a complex structure of authorizations and mandates, which resulted in a few months for the deployment process. Cynet remains a speedy deployment option.

In general, if given a week, the deployment process is quite straightforward and requires little involvement from us. However, there are cases where the process can take longer. For example, I have worked with a customer in the past whose deployment took a couple of months.

With smaller customers, we only require one or two people to deploy 1,000 endpoints.

If you have two people, they can communicate with one another. And they repair it more faster as a group than as individuals. But at the university where I work, which is quite large, there are only about five employees.

They are engineers, technical, or information technology professionals; they do not need to be security professionals. They can be, but they don't have to be.

IT professionals are excellent because they understand how to install software. And if something doesn't work, they now have to deal with it and want to say something if they are questioned.

If we start assisting them through Cynet, I see people responding. They understand what we're talking about.

Maintenance is not required from anyone else as we handle all of the necessary work.

What's my experience with pricing, setup cost, and licensing?

I have beaten some of the best in the world, such as CrowdStrike and Sentinel One, as well as these Palo Alto companies, on price and functionality, where the functionality is on par with, Sentinel One and Cynet. Cynet is useful and of high quality. In some ways, it's a little less. It's, marginally less.

While some other options may be slightly better, Cynet and Sentinel One are very comparable in terms of quality.

The process is straightforward, you only need to purchase the SOC services that are included with Cynet, without any additional cost. Moreover, Cynet itself is less expensive compared to other centralized solutions. However, it's important to note that implementing Cynet still requires a significant financial investment, so it cannot be considered cheap.

For what they have delivered thus far. According to what I have seen, it's a no-brainer for my customers.

it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive.

Which other solutions did I evaluate?

It's interesting to note that although our competitor, CrowdStrike, claims to be cloud-native, their product is actually an endpoint protection platform that runs on-premises. There's a lot of false information out there, but the truth is that Cynet is an exceptional endpoint protection platform. In fact, it's one of the most comprehensive and effective solutions I have encountered, and while it protects the endpoint, the majority of its operations take place in the cloud.

What other advice do I have?

Keep in touch with this company. With Cynet's assistance. On the other hand, I just have one client. Who didn't have contact with Cynet and wanted to get rid of it? Because, you know, Cynet, we don't have any. Cynet never communicates with us. We know that they don't even notice.

We know we paid for it, but that's all there is to it. When they contacted you, you answered, "Oh, we don't we don't extend our subscription after three years," which was correct. Well, why not, I reasoned. Well, we didn't see anything from Cynet, I explained. And I responded, but did you know how frequently Cynet has averted a breach in your environment, despite the fact that they are a politically sensitive organization?

I said. I'll set up a call, and we did a call with support, and support showed them the list of serious breaches that had occurred in the last three years, and they were just astounded because we hadn't even noticed you had these things you had prevented, and they were very thorough in their response. And they said it was all over. We have extended the license for three more years. I believe they wanted to buy for at least five years.

This is the best thing we have heard. We had no idea. However, they were significantly breached, and before it had, you know, so there was no prevention, but the breach occurred. And in virtually all cases, Cynet had killed the breach before anything happened in less than a minute.

They replied to their subscription request. It's excellent to plan a call or a session with Cynet Support, say, once a year. To gain context, you must first comprehend where you are and what they did.

I would rate Cynet a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Zubair Ahmad - PeerSpot reviewer
Senior Chief Manager at Arcil
Real User
Top 20Leaderboard
Dec 5, 2022
Provides excellent performance immediately quarantining anything suspicious
Pros and Cons
  • "A reliable security system that automatically quarantines anything suspicious."
  • "The command line interface could be improved."

What is our primary use case?

The primary use case of this product is to provide security. We monitor alerts that come in from Cynet. We are based in India, I'm the company's chief manager and we are customers of Cynet. 

What is most valuable?

This is a reliable security system that automatically quarantines anything suspicious and takes direct action without IT interference. Nothing is required from the user because Cynet provides MDR services. We receive alert emails notifying us that something has been detected and is suspicious. It can be removed from quarantine but it's generally a genuine alert. The product performance is very good. 

What needs improvement?

The command line interface could be improved. I'd like to see them integrate a remote feature for the system so that we can control the network system remotely from the console. That would be very helpful for the admin. 

For how long have I used the solution?

I've been using this solution for four months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have 300 Cynet licenses. 

How are customer service and support?

We mainly used the support for training purposes when we deployed the solution. Since then we haven't needed to contact customer support. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are very reasonable. We pay the equivalent of about $US25 per license annually. 

Which other solutions did I evaluate?

I also evaluated Cortex and it was very painful to handle the Cortex XDR because every time we needed to mitigate anything in the dashboard, it all had to be whitelisted individually. Cynet, on the other hand, takes care of everything. An alert goes out and we receive a notification that they have taken action. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dr. Scott Scheidt - PeerSpot reviewer
Chief Security Officer at Seimitsu
MSP
Top 20Leaderboard
Nov 27, 2022
Displays information in a single, readable dashboard in a highly scalable and stable solution
Pros and Cons
  • "A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
  • "The solution provided an immediate return on investment; we've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client."
  • "Increased application for SOAR abilities across interconnected devices would be a welcome improvement."

What is our primary use case?

Our use cases are for UBA or EDR, and we use it everywhere; in medical education, commercial residences etc. It is deployed in the cloud, on-prem, and hybrid if needed. 

What is most valuable?

A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs.

The endpoint client support is great. 

What needs improvement?

Increased application for SOAR abilities across interconnected devices would be a welcome improvement. 

For how long have I used the solution?

I've used the solution for almost two years. 

What do I think about the stability of the solution?

The stability is great; we never had an issue. 

What do I think about the scalability of the solution?

The solution is highly scalable. I have a security team of three staff members, and we support over 6000 endpoints. 

How was the initial setup?

The initial setup was straightforward; it took about five minutes, and we deployed to several thousand endpoints in less than two hours.

What about the implementation team?

We carried out the deployment via an in-house team. 

What was our ROI?

The solution provided an immediate return on investment. We've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client. 

What's my experience with pricing, setup cost, and licensing?

Cynet is very affordable. 

What other advice do I have?

I rate the solution nine out of ten. 

My advice to those looking to implement Cynet is to do it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1706643 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Reseller
Nov 17, 2022
A holistic product including SOC services, excellent support and reasonable pricing
Pros and Cons
  • "Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
  • "The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps."
  • "SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
  • "I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet."

What is our primary use case?

As a reseller I have not used it in my own organization. We have SMB customers in retail and manufacturing, mostly with Microsoft-oriented IT landscapes, but also a few large financials and some (semi-)governmental organizations, all with complex hybrid IT landscapes. Cynet adapts easily to these different scenarios, and this is valid for the XDR software platform as well as for the included CyOps 24/7 SOC service.

What is most valuable?

The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps. A well-balanced combination of people, processes and technology. It is very, very hard to go undetected in a Cynet-protected landscape if your intentions are not good.

It's a holistic product and the only one that is, normally, offered with very good SOC services. Other products may be good in some aspects, but so far I have seen no match for the combination of completeness, visibility, and low operational load on the shoulders of your IT and security teams.

Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you very good visibility, is easier than other top-level XDR platforms, as well as a lower management effort. Maintenance is done automatically on a daily basis, including monitoring the customer's environment. That's an incredibly valuable proposition since that means that customers can focus on their business, also if they have small teams. Customers have to look into their Cynet logs to see how many attacks were neutralized, and how bad they could have been. Cynet's doing it all the time instead.

Another aspect of being holistic is that Cynet is releasing great new modules in the near future that will prove themselves very valuable. They will all be designed as part of the whole architecture and deliver seamless functionality.

The initial setup is easy and Cynet always stands by to complement the customer's team skill sets.

It's stable.

The pricing is reasonable, one may even call it very competitive.

What needs improvement?

Cynet 360 Auto XDR is quite complete, but there is always room for improvement. 

SIEM - Although their Centralized Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future.

SOAR - Cynet is calling its product Auto XDR since it is a completely automated platform with out-of-the-box many response playbooks, complemented by their CyOps SOC service. Nevertheless, the idea is to enhance functionality here in order to allow customers even more freedom to define their own playbooks.

Mobile - Cynet is fantastic, but it is not yet available for mobile devices. Up till now, I have not had questions about it from customers, but Cynet is working on mobile as well.

SSPM - Cynet have included the first version of their SaaS security posture management module, and the functionality will be expanded. Companies use many cloud platforms but cannot have the skills available to create the right security settings for all of these. With SSPM, Cynet takes care of that for you - automated.

For how long have I used the solution?

I've been working with the solution for four years now. 

What do I think about the stability of the solution?

The solution is stable and reliable. We have not yet come across critical bugs or glitches. It did not crash or freeze. 

What do I think about the scalability of the solution?

I have not seen any limitations in the total landscapes that can be accommodated. I have customers with 250 endpoints and with over 300.000 endpoints.

How are customer service and support?

The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet. And, I cannot forget that some of the folks in Cynet were just going through a phase of worldwide recognition of inure capabilities of the offering, where some people started getting overworked. At this point in time, Cynet has improved a lot over the last year and now operate very professionally, though keeping their spirit of quality and personal contact.

CyOps - CyOps is the complimentary SOC, and is included in the price per endpoint. CyOps is indeed incredibly good. I continue to be impressed with the knowledge and skill levels and the dedication to their customers security.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm a reseller and have not used the product myself, I only can rely on customers' experiences for answering the questions. I am also aware of Sentinel One and Crowd Strike, which are both similar in their striving: deliver complete and good protection against cybercrime.

Cynet was recognized by MITRE, which is one of the leading security framework makers. They were recognized as one of the three best companies in their 2022 MITRE Enginuity test.

A colleague, a former Sentinel One employee, has told me that Sentinel One was a very good product. However, the big disadvantage is, it is purchased and bundled software, which means there is functional overlap as well as blind spots, and the operations and maintenance burden is heavier than with Cynet. With Cynet, the two big advantages are you have less effort to run it and easier great visibility. The daily workload is almost zero, and you have better visibility.

How was the initial setup?

The initial setup is very easy and for may hard to believe. Installation can be done with an endpoint management solution or method that is in-house, or with the built-in solution if you prefer that. Functionally speaking you start with default settings and discover-only mode, and then you gradually refine and if you are comfortable you with on auto-protection mode. We did an install in a company with 500 people, and it was ready in less than one hour it was installed on all endpoints. Then the process starts in detection mode only and in this case we rapidly could switch to protection mode.

What about the implementation team?

I am working at a reseller, so I may be biased. My view is: always work with Cynet and I rate their expertise a 10 out of 10. They designed the architecture (which is something you will keep always using an IT product), they designed the functionality you have and see the environments of all their customers. They will design your future releases. They get all the info of all their customers and for their basis tap into the great Israeli source of security specialists, complemented with top people around the world.

What's my experience with pricing, setup cost, and licensing?

Cynet is very reasonable in terms of pricing. Our customers are really very satisfied with the cost - benefit ratio of Cynet. Some were even astonished. 

One funny anecdote: one customer, a very big one, called me when I sent them our quote, and asked, "We expected a lot more. Are you sure you did not make a mistake?"

Which other solutions did I evaluate?

My choice was about which brands I would like to work with and take responsibility to my customers, with whom I mostly have very long relationships.

I ran into practical requirements with a very large Swedish customer, and we could not cover their requirements with the portfolio we were selling by then. We discovered Cynet just by co-incidence and found that it held answers to all our questions at the time.

We quickly engaged with Cynet and also in the partnership process they were easy and fun to do business with.

What other advice do I have?

I'm a reseller.

I would always work Cynet. It is a 100% channel company. They used not to be that way. You could deal directly with Cynet and they don't do it anymore. Therefore, I would recommend buying through a reseller. 

My recommendation as well is to always work with technical support from Cynet, don't do it yourself.

There are many service companies that run Cynet and then provide their own people. However, the people that Cynet employs in their security operations center are very good and very competent with their own solution; hard to match.

I'd rate the solution nine out of ten. There is always room for improvement, however, it's pretty good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1888389 - PeerSpot reviewer
Solutions Architect at a computer software company with 51-200 employees
MSP
Aug 29, 2022
Real-time monitoring, and support, with all-in-one technology that is easy to manage and track
Pros and Cons
  • "The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
  • "When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them."
  • "I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
  • "The only downside of Cynet is the reporting."

What is our primary use case?

With Cynet we are able to real-time monitoring from a SOC remotely.

We have extended real-time support for the product that is available 24 hours a day, seven days a week.

What is most valuable?

The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team.

These are the features we like. It is all built-in. Unlike most other technologies, XDR requires the use of third-party network monitoring tools.

What needs improvement?

Reporting in Cynet needs improving.

It is an excellent product. I would like to see more user-friendly reporting features.

Certain reports are missing, but I am confident that they would work on them.

The only downside of Cynet is the reporting.

If you look at security, I believe it is more about building a data lake with everything in it. That is something that we are talking with Cynet about.

I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed. CrowdStrike could do the same thing, in my opinion.

For how long have I used the solution?

I have been using Cynet for approximately 5 years.

What do I think about the stability of the solution?

I have had no issues with Cynet in the five years that I have used it.

Cynet is a stable solution.

What do I think about the scalability of the solution?

Cynet is a scalable solution.

We have three solutions architects who are involved with Cynet and CrowdStrike.

Personally, I check in with the analyst once a week to ensure that everything is in order.

This solution is appropriate for organizations such as SMBs and Enterprises. The largest enterprise with 34,000 endpoints is a telecommunications company, while the smallest has 500, and another with 2,000.

It's scalable.

It's not really a question of being a more enterprise or SMB product. It is appropriate for everyone.

How are customer service and support?

Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide first-line support, whereas we only provide second-line support. Excellent product, with excellent support.

You could look at most of the technologies available to see where they fall short. I believe Cynet's competitive advantage is its 24/7 real-time support.

I would rate their technical support a five out of five, with five being the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We currently provide service to a large number of clients in South Africa and throughout Africa. The primary products we currently use in the endpoint are CrowdStrike and Trend Micro. However, we are gradually moving towards Cynet.

We are a partner of CrowdStrike and we offer it as a service to our clients.

I have 12 years of experience working with CrowdStrike Falcon EDR.

I believe it is more about the after-sales service and support that comes with it, but as I previously stated, we are currently moving away from CrowdStrike. 

We are using a technology known as Cynet, and there are reasons for this. It is not just about the technology, it is the service that is provided to ensure that a customer does not have a breach.

We have worked with a number of endpoint products, including the CrowdStrike EDR product. We are aware of the product features.

CrowdStrike XDR has not yet been released. We use EDR, but what we like about the product right now is the threat hunting and intelligence components, which make things much easier for analysts to hunt.

How was the initial setup?

The initial setup is easy. It's straightforward.

It would take you an hour, or two, to implement a client with 2000 endpoints.

It is a great product, and CrowdStrike is as well. The technology is great.

With one being difficult, and five being easy I would rate the setup a five out of five. It's easy.

Most of our clients are deployed on the cloud, only one client is on-premises. We prefer the Cloud it is easier to maintain and manage.

The product requires no maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is very competitive. However, if I am coming to you, and you are selling me a security product, I should not be looking at the price because I am looking to secure my environment. 

I will not lose anything by securing my environment, and there will be no data breaches.

The cost of implementing something like Cynet or CrowdStrike should not be an issue. 

You are attempting to protect and secure your environment, price should not be an issue.

I don't deal with the pricing, but it is a great product.

The price is lower than CrowdStrike. I would rate the pricing a four out of five.

Which other solutions did I evaluate?

When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them.

This is all combined in one technology, which makes things easier to manage and track.

What other advice do I have?

We are a partner of Cynet.  

We use the product in all of our customers' environments.

We are system integrators of Cynet. We integrate the solution for our customers.

It's a good product, I would rate Cynet a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.