Cynet Reviews

It's an alternative to CrowdStrike with respect to MITRE comparisons. In terms of anti-malware and anti-malicious behavior, Cynet does at least as well, and if you believe MITRE, it can do better than CrowdStrike. 

It also comes with automated response and SIEM/SOC, which I'm not sure CrowdStrike has. I think they might have to get all that extra, and Cynet is a bit cheaper.

I like its capability. It's a bulletproof product.

The entire feature set, but they do really well against first-seen exploits, what they call zero-day.

The automated response capabilities greatly improve our incident response times. The software responds automatically, or it sends a message to people watching screens who figure out whether it looks bad enough to escalate to somebody else. I don't know why more people aren't using this type of product.

They are continuously improving. I knew them when they were a startup, and they've changed a lot since then. They've added cloud and mobile capabilities.

I suppose everybody's working on AI these days. So, I would like to see more AI-based features in the next releases. For example, I am referring more to AI as a threat. How they use it already to detect threats is pretty cool, but what about detecting AI being used against me?

My first experience with Cynet dates back to 2015 or 2016.

The customer service and support get back to you real quick. They follow through. They escalate. They do all the right things.

Positive

I know CrowdStrike is a big name in the field,

This is the third company I've worked with, and I've brought them in as a provider.

For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. 

If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.

We use it in for internal security.

Cynet has significantly enhanced our endpoint protection for two primary reasons. Firstly, it provides clear and concise explanations of issues, making it easy to understand the nature of the problem and determine appropriate responses or actions for mitigation. Secondly, it effectively blocks most issues by default, such as those encountered with QuickBooks. This streamlined management process is particularly beneficial as it minimizes disruptions for the majority of users, with only a few exceptions arising from non-standard work practices.

I like Cynet because, in my experience, it's incredibly fast and intuitive. The interface is exceptionally clear and easy to understand.

The most critical function of the product for maintaining our cybersecurity environment is the rapid deployment of policies to the agents. This is particularly crucial considering our diverse workforce, with many employees working remotely or directly at customer sites. Unlike other solutions that might not be as cloud-based or easy to manage, Cynet excels in swiftly and accurately sending policies to the agents. This capability has been immensely valuable, especially during times when our developers are heavily engaged across multiple customer projects. With Cynet, we've experienced minimal issues with agents failing to receive or apply policies, ensuring that our security measures are consistently and promptly implemented across the board.

The reporting functionality in Cynet may not be as comprehensive or flexible as desired. In this scenario, it might be more beneficial to create a separate policy administrator fee where users can construct highly detailed reports according to their specific needs.

We use it for approximately eight months.

Stability is excellent, with only a handful of issues encountered since with started using it. I would rate it nine out of ten.

Scalability is excellent as we initially started with around one thousand employees in our company. Despite this, the deployment process was remarkably swift. I would rate it nine out of ten.

The support provided is satisfactory. In most cases, we received a response within a day, even in the worst situations. There was one instance where we encountered an issue on a Saturday evening, and by Sunday morning, we already had a response from the technical support team. Overall, the support was excellent.

The initial setup was incredibly straightforward thanks to Cynet providing us with a tenant.

We established four main groups required initially and deployed them without any hitches. The agents were automatically assigned to the appropriate group, minimizing our workload. Our main task was to create exceptions or address any issues, such as application blockages. Overall, the process was very swift and uncomplicated.

Due to my technical certification with Trend Micro, I have a preference for their hybrid environment. Specifically, I appreciate Trend Micro's robust server capabilities, especially their efficient patching reports. When it comes to endpoints, I find Cynet to be the best choice due to its ease of use, speed, and minimal problems. However, the overall decision might vary depending on the specific server requirements.

Overall, I would rate it nine out of ten.

The product has various use cases, including NDA, EDR, memory protection, device control, and vulnerability management.

The solution has a lot of elements tied to traditional disruption. The specific product offers a combination of different components. Additionally, we offer software services that revolve around data management and responsibility.

We provide 24/7 monitoring of Cynet activities.

In future releases, I would like to see cloud security aspects included.

We have been using Cynet for four years and are currently on the latest version.

It is quite stable. I would rate the stability of the solution a nine out of ten because as new launches come in, there will be further enhancements to its stability and downtime.

We have more than 45 customers, both in India and abroad. 

On a scale from one to ten, I'd rate the scalability at nine.

In our capacity as an MSSP provider, we have an assigned technical leader from Cylance. We can call them 24/7 for support, and we get an extended support plan. We also have continuous monitoring of our instances by Cylance.

Positive

The initial setup is very seamless. There are no challenges as such. The deployment module can be both on-premises and cloud. 

If we're talking about deployment on around 5,000 systems, it can usually be completed within a day. This is possible due to scripting options and automation available in the product. 

The deployment process is quite smooth, barring any potential issues that might arise, and can be accomplished in a matter of hours. The duration could vary based on specific circumstances and environment.

We provide maintenance services and offer 24/7 support for this product in India and Africa.  Our maintenance is supported by a team providing round-the-clock service.

The cost is typically around $40-$50 per year. This is because it includes more than 8-10 modules.

The pricing model in the US is always yearly.

I would definitely recommend using the solution. The advice here is basically that Cynet contains all the modules that we need today to stop an attack. It also understands the attack framework that is very prevalent today with ransomware and unauthorized access to a network. This is how Cynet differentiates itself from other products. 

It understands the attack pattern because it is mapped to my threat as time goes on. This is a major advantage for any product in the market. If you don't understand the attack today, you can't really have an EDR, MDL, or EDR storage that will protect you against all the different factors that are out there.

Overall, I would rate the solution a seven out of ten. This is because there are a couple more modules that are being added. Once they are added, it will go up to a ranking of nine.

This is a very good solution for discovering malware and checking the behavior at user endpoints.

I like that it is possible to use the solution to check more information about the users' devices. 

Management of the console could be simplified and made more user-friendly because right now it's not very easy to use. I would also like to see a feature that makes it possible to do a better check of the network.

I have been using this solution for about two years. 

This is a stable product. 

We have a team of four or five people within our company who work with Cynet. This solution is absolutely easy to scale. 

The solution has good support. I would rate them as a five out of five. 

The deployment was easy and fast because we used a third-party. Implementation is handled on the cloud, so the only thing we have to do is deploy the agent on the device. We need the correct tool to deploy it and each customer has a different tool, but the activity of installing it is very, very easy. On a scale of one to five, I would rate my experience with deployment as a four. 

I call Cynet for any maintenance needs. 

This solution is expensive. I would rate the price as a three out of five when compared to similar products. 

I use different solutions, and the big difference is how quickly the users need to use it. Bitdefender is probably easier than Cynet or Carbon Black because the technician or analyst doesn't need special skills to use it. Cynet is more complicated than Bitdefender because it has more features, rules, and functionality, so analysts need more skill to use it.

Another difference is the ability of the platform and the user interface. They are all very good instruments for security, but the main difference is probably the usability.

It's possible to create more granular rules in Cynet for different things. I would say Bitdefender is for a medium-sized company, probably, while Cynet is good for big companies.

I would recommend Cynet to big companies because the platform is more expensive, so it's probably not possible for small or medium companies to buy it. 

I would rate this solution as an eight out of ten. 

We use the product to detect email attacks, including phishing attempts and relevant vulnerabilities to our system.

The product has valuable front-end features.

There could be more customization options and detailed information provided in the reports. As a quality manager, my work profile involves implementing and ensuring compliance with ISO 27001, including detailed reports to meet internal business needs and external auditor requirements.

We have been using Cynet for three to four years.

It is a stable product.

We have 1500 Cynet users in our organization.

Perception Point is easier to use and provides more details to investigate incidents than Cynet. In comparison, Cynet doesn’t give enough information on the malicious activity to decide to block the threats.

We purchase the product’s yearly license.

I recommend Cynet for small-scale businesses and rate it an eight out of ten.

As my customers are using it, I maintain close contact with them.

Clients employ it for detection, response, prevention, and to supplement their security operations center in various ways. Essentially, it serves as an all-encompassing solution for prevention, detection, and response. 

The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect.

There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people.

The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does.

My product offering is complete and includes processes, technology, and people.

There is room for improvement in the prevention aspect.

One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. 

This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. 

In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well.

I became acquainted with Cynet four or five years ago.

Due to a company switch, I have been using Cynet for three years. Subsequently, I established my own company and have continued to use Cynet for the same duration.

We work with the 360 Elite.

Cynet is a stable solution.

I would rate the stability of Cynet a ten out of ten.

The solution's scalability is simply wonderful. 

We have successfully implemented it for a customer with 265 endpoints, as well as for another customer with 400,000 airplanes, and it performed flawlessly without any glitches. The solution is truly limitless in terms of scalability.

I would rate the scalability a ten out of ten.

Our clients include small, medium as well as enterprise businesses.

I would rate the technical support a ten out of ten.

I must say that they are truly outstanding and remarkable.

In my experience, neither I nor my customers have ever encountered a situation where we were unable to get in touch with technical support or did not receive a immediate response.

However, the sales department may have a different story. There have been times when the sales team was occupied and unable to respond right away, resulting in a brief waiting period before they could call back.

But if I need someone from headquarters, I call the support line, and they always pick up the phone within three or two rings.

While I am familiar with Extra Hop, my experience with it is outdated, dating back to at least three years ago.

I do have experience with Cynet. I am not someone who works directly with the solution; instead, I am responsible for selling it.

I am a reseller.

The initial setup is easy. I would rate it a nine or a ten out of ten.

You don't have to do anything with Cynet because it does everything for you.

A unique aspect of Cynet is that they always compliment you, and if you don't have particular skills, Cynet will add them to your company's team without saying anything.

Cynet, as a character or as a product, runs on all endpoints, but the console is always in the cloud.

The time it takes to deploy our product varies depending on the customer. For example, we had one customer whose deployment was completed within a couple of days. On the other hand, we worked with a large government organization whose deployment took a few months, but this was due to their internal structure and processes.

Despite various challenges, we are capable of deploying Cynet quickly. In fact, we can handle up to 5,000 endpoints per hour, meaning that even organizations with 20,000 or 30,000 endpoints can be deployed within a day. However, the government organization we worked with had a complex structure of authorizations and mandates, which resulted in a few months for the deployment process. Cynet remains a speedy deployment option.

In general, if given a week, the deployment process is quite straightforward and requires little involvement from us. However, there are cases where the process can take longer. For example, I have worked with a customer in the past whose deployment took a couple of months.

With smaller customers, we only require one or two people to deploy 1,000 endpoints.

If you have two people, they can communicate with one another. And they repair it more faster as a group than as individuals. But at the university where I work, which is quite large, there are only about five employees.

They are engineers, technical, or information technology professionals; they do not need to be security professionals. They can be, but they don't have to be.

IT professionals are excellent because they understand how to install software. And if something doesn't work, they now have to deal with it and want to say something if they are questioned.

If we start assisting them through Cynet, I see people responding. They understand what we're talking about.

Maintenance is not required from anyone else as we handle all of the necessary work.

I have beaten some of the best in the world, such as CrowdStrike and Sentinel One, as well as these Palo Alto companies, on price and functionality, where the functionality is on par with, Sentinel One and Cynet. Cynet is useful and of high quality. In some ways, it's a little less. It's, marginally less.

While some other options may be slightly better, Cynet and Sentinel One are very comparable in terms of quality.

The process is straightforward, you only need to purchase the SOC services that are included with Cynet, without any additional cost. Moreover, Cynet itself is less expensive compared to other centralized solutions. However, it's important to note that implementing Cynet still requires a significant financial investment, so it cannot be considered cheap.

For what they have delivered thus far. According to what I have seen, it's a no-brainer for my customers.

it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive.

It's interesting to note that although our competitor, CrowdStrike, claims to be cloud-native, their product is actually an endpoint protection platform that runs on-premises. There's a lot of false information out there, but the truth is that Cynet is an exceptional endpoint protection platform. In fact, it's one of the most comprehensive and effective solutions I have encountered, and while it protects the endpoint, the majority of its operations take place in the cloud.

Keep in touch with this company. With Cynet's assistance. On the other hand, I just have one client. Who didn't have contact with Cynet and wanted to get rid of it? Because, you know, Cynet, we don't have any. Cynet never communicates with us. We know that they don't even notice.

We know we paid for it, but that's all there is to it. When they contacted you, you answered, "Oh, we don't we don't extend our subscription after three years," which was correct. Well, why not, I reasoned. Well, we didn't see anything from Cynet, I explained. And I responded, but did you know how frequently Cynet has averted a breach in your environment, despite the fact that they are a politically sensitive organization?

I said. I'll set up a call, and we did a call with support, and support showed them the list of serious breaches that had occurred in the last three years, and they were just astounded because we hadn't even noticed you had these things you had prevented, and they were very thorough in their response. And they said it was all over. We have extended the license for three more years. I believe they wanted to buy for at least five years.

This is the best thing we have heard. We had no idea. However, they were significantly breached, and before it had, you know, so there was no prevention, but the breach occurred. And in virtually all cases, Cynet had killed the breach before anything happened in less than a minute.

They replied to their subscription request. It's excellent to plan a call or a session with Cynet Support, say, once a year. To gain context, you must first comprehend where you are and what they did.

I would rate Cynet a nine out of ten.

The primary use case of this product is to provide security. We monitor alerts that come in from Cynet. We are based in India, I'm the company's chief manager and we are customers of Cynet. 

This is a reliable security system that automatically quarantines anything suspicious and takes direct action without IT interference. Nothing is required from the user because Cynet provides MDR services. We receive alert emails notifying us that something has been detected and is suspicious. It can be removed from quarantine but it's generally a genuine alert. The product performance is very good. 

The command line interface could be improved. I'd like to see them integrate a remote feature for the system so that we can control the network system remotely from the console. That would be very helpful for the admin. 

I've been using this solution for four months. 

The solution is stable. 

The solution is scalable. We have 300 Cynet licenses. 

We mainly used the support for training purposes when we deployed the solution. Since then we haven't needed to contact customer support. 

Licensing costs are very reasonable. We pay the equivalent of about $US25 per license annually. 

I also evaluated Cortex and it was very painful to handle the Cortex XDR because every time we needed to mitigate anything in the dashboard, it all had to be whitelisted individually. Cynet, on the other hand, takes care of everything. An alert goes out and we receive a notification that they have taken action. 

I rate this solution 10 out of 10. 

As a reseller I have not used it in my own organization. We have SMB customers in retail and manufacturing, mostly with Microsoft-oriented IT landscapes, but also a few large financials and some (semi-)governmental organizations, all with complex hybrid IT landscapes. Cynet adapts easily to these different scenarios, and this is valid for the XDR software platform as well as for the included CyOps 24/7 SOC service.

The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps. A well-balanced combination of people, processes and technology. It is very, very hard to go undetected in a Cynet-protected landscape if your intentions are not good.

It's a holistic product and the only one that is, normally, offered with very good SOC services. Other products may be good in some aspects, but so far I have seen no match for the combination of completeness, visibility, and low operational load on the shoulders of your IT and security teams.

Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you very good visibility, is easier than other top-level XDR platforms, as well as a lower management effort. Maintenance is done automatically on a daily basis, including monitoring the customer's environment. That's an incredibly valuable proposition since that means that customers can focus on their business, also if they have small teams. Customers have to look into their Cynet logs to see how many attacks were neutralized, and how bad they could have been. Cynet's doing it all the time instead.

Another aspect of being holistic is that Cynet is releasing great new modules in the near future that will prove themselves very valuable. They will all be designed as part of the whole architecture and deliver seamless functionality.

The initial setup is easy and Cynet always stands by to complement the customer's team skill sets.

It's stable.

The pricing is reasonable, one may even call it very competitive.

Cynet 360 Auto XDR is quite complete, but there is always room for improvement. 

SIEM - Although their Centralized Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future.

SOAR - Cynet is calling its product Auto XDR since it is a completely automated platform with out-of-the-box many response playbooks, complemented by their CyOps SOC service. Nevertheless, the idea is to enhance functionality here in order to allow customers even more freedom to define their own playbooks.

Mobile - Cynet is fantastic, but it is not yet available for mobile devices. Up till now, I have not had questions about it from customers, but Cynet is working on mobile as well.

SSPM - Cynet have included the first version of their SaaS security posture management module, and the functionality will be expanded. Companies use many cloud platforms but cannot have the skills available to create the right security settings for all of these. With SSPM, Cynet takes care of that for you - automated.

I've been working with the solution for four years now. 

The solution is stable and reliable. We have not yet come across critical bugs or glitches. It did not crash or freeze. 

I have not seen any limitations in the total landscapes that can be accommodated. I have customers with 250 endpoints and with over 300.000 endpoints.

The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet. And, I cannot forget that some of the folks in Cynet were just going through a phase of worldwide recognition of inure capabilities of the offering, where some people started getting overworked. At this point in time, Cynet has improved a lot over the last year and now operate very professionally, though keeping their spirit of quality and personal contact.

CyOps - CyOps is the complimentary SOC, and is included in the price per endpoint. CyOps is indeed incredibly good. I continue to be impressed with the knowledge and skill levels and the dedication to their customers security.

Positive

I'm a reseller and have not used the product myself, I only can rely on customers' experiences for answering the questions. I am also aware of Sentinel One and Crowd Strike, which are both similar in their striving: deliver complete and good protection against cybercrime.

Cynet was recognized by MITRE, which is one of the leading security framework makers. They were recognized as one of the three best companies in their 2022 MITRE Enginuity test.

A colleague, a former Sentinel One employee, has told me that Sentinel One was a very good product. However, the big disadvantage is, it is purchased and bundled software, which means there is functional overlap as well as blind spots, and the operations and maintenance burden is heavier than with Cynet. With Cynet, the two big advantages are you have less effort to run it and easier great visibility. The daily workload is almost zero, and you have better visibility.

The initial setup is very easy and for may hard to believe. Installation can be done with an endpoint management solution or method that is in-house, or with the built-in solution if you prefer that. Functionally speaking you start with default settings and discover-only mode, and then you gradually refine and if you are comfortable you with on auto-protection mode. We did an install in a company with 500 people, and it was ready in less than one hour it was installed on all endpoints. Then the process starts in detection mode only and in this case we rapidly could switch to protection mode.

I am working at a reseller, so I may be biased. My view is: always work with Cynet and I rate their expertise a 10 out of 10. They designed the architecture (which is something you will keep always using an IT product), they designed the functionality you have and see the environments of all their customers. They will design your future releases. They get all the info of all their customers and for their basis tap into the great Israeli source of security specialists, complemented with top people around the world.

Cynet is very reasonable in terms of pricing. Our customers are really very satisfied with the cost - benefit ratio of Cynet. Some were even astonished. 

One funny anecdote: one customer, a very big one, called me when I sent them our quote, and asked, "We expected a lot more. Are you sure you did not make a mistake?"

My choice was about which brands I would like to work with and take responsibility to my customers, with whom I mostly have very long relationships.

I ran into practical requirements with a very large Swedish customer, and we could not cover their requirements with the portfolio we were selling by then. We discovered Cynet just by co-incidence and found that it held answers to all our questions at the time.

We quickly engaged with Cynet and also in the partnership process they were easy and fun to do business with.

I'm a reseller.

I would always work Cynet. It is a 100% channel company. They used not to be that way. You could deal directly with Cynet and they don't do it anymore. Therefore, I would recommend buying through a reseller. 

My recommendation as well is to always work with technical support from Cynet, don't do it yourself.

There are many service companies that run Cynet and then provide their own people. However, the people that Cynet employs in their security operations center are very good and very competent with their own solution; hard to match.

I'd rate the solution nine out of ten. There is always room for improvement, however, it's pretty good.