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Ch342 - PeerSpot reviewer
Information Security Consultant at a financial services firm with 1,001-5,000 employees
Real User
Aug 8, 2024
Continuously improving and comes with automated response and SIEM/SOC
Pros and Cons
  • "The customer service and support get back to you real quick."
  • "I suppose everybody's working on AI these days. So, I would like to see more about AI-based threats."

What is our primary use case?

It's an alternative to CrowdStrike with respect to MITRE comparisons. In terms of anti-malware and anti-malicious behavior, Cynet does at least as well, and if you believe MITRE, it can do better than CrowdStrike. 

It also comes with automated response and SIEM/SOC, which I'm not sure CrowdStrike has. I think they might have to get all that extra, and Cynet is a bit cheaper.

What is most valuable?

I like its capability. It's a bulletproof product.

The entire feature set, but they do really well against first-seen exploits, what they call zero-day.

The automated response capabilities greatly improve our incident response times. The software responds automatically, or it sends a message to people watching screens who figure out whether it looks bad enough to escalate to somebody else. I don't know why more people aren't using this type of product.

What needs improvement?

They are continuously improving. I knew them when they were a startup, and they've changed a lot since then. They've added cloud and mobile capabilities.

I suppose everybody's working on AI these days. So, I would like to see more AI-based features in the next releases. For example, I am referring more to AI as a threat. How they use it already to detect threats is pretty cool, but what about detecting AI being used against me?

For how long have I used the solution?

My first experience with Cynet dates back to 2015 or 2016.

Buyer's Guide
Cynet
October 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,574 professionals have used our research since 2012.

How are customer service and support?

The customer service and support get back to you real quick. They follow through. They escalate. They do all the right things.

Which solution did I use previously and why did I switch?

I know CrowdStrike is a big name in the field,

What other advice do I have?

This is the third company I've worked with, and I've brought them in as a provider.

For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. 

If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cesare Vitali - PeerSpot reviewer
Senior System Engineer at a construction company with 201-500 employees
Real User
Mar 25, 2024
Provides streamlined deployment, intuitive usability, quick response times, high scalability, excellent stability and responsive support making it a comprehensive and reliable cybersecurity option
Pros and Cons
  • "The interface is exceptionally clear and easy to understand."
  • "The reporting functionality in Cynet may not be as comprehensive or flexible as desired."

What is our primary use case?

We use it in for internal security.

How has it helped my organization?

Cynet has significantly enhanced our endpoint protection for two primary reasons. Firstly, it provides clear and concise explanations of issues, making it easy to understand the nature of the problem and determine appropriate responses or actions for mitigation. Secondly, it effectively blocks most issues by default, such as those encountered with QuickBooks. This streamlined management process is particularly beneficial as it minimizes disruptions for the majority of users, with only a few exceptions arising from non-standard work practices.

What is most valuable?

I like Cynet because, in my experience, it's incredibly fast and intuitive. The interface is exceptionally clear and easy to understand.


The most critical function of the product for maintaining our cybersecurity environment is the rapid deployment of policies to the agents. This is particularly crucial considering our diverse workforce, with many employees working remotely or directly at customer sites. Unlike other solutions that might not be as cloud-based or easy to manage, Cynet excels in swiftly and accurately sending policies to the agents. This capability has been immensely valuable, especially during times when our developers are heavily engaged across multiple customer projects. With Cynet, we've experienced minimal issues with agents failing to receive or apply policies, ensuring that our security measures are consistently and promptly implemented across the board.

What needs improvement?

The reporting functionality in Cynet may not be as comprehensive or flexible as desired. In this scenario, it might be more beneficial to create a separate policy administrator fee where users can construct highly detailed reports according to their specific needs.

For how long have I used the solution?

We use it for approximately eight months.

What do I think about the stability of the solution?

Stability is excellent, with only a handful of issues encountered since with started using it. I would rate it nine out of ten.

What do I think about the scalability of the solution?

Scalability is excellent as we initially started with around one thousand employees in our company. Despite this, the deployment process was remarkably swift. I would rate it nine out of ten.

How are customer service and support?

The support provided is satisfactory. In most cases, we received a response within a day, even in the worst situations. There was one instance where we encountered an issue on a Saturday evening, and by Sunday morning, we already had a response from the technical support team. Overall, the support was excellent.

How was the initial setup?

The initial setup was incredibly straightforward thanks to Cynet providing us with a tenant.

What about the implementation team?

We established four main groups required initially and deployed them without any hitches. The agents were automatically assigned to the appropriate group, minimizing our workload. Our main task was to create exceptions or address any issues, such as application blockages. Overall, the process was very swift and uncomplicated.

Which other solutions did I evaluate?

Due to my technical certification with Trend Micro, I have a preference for their hybrid environment. Specifically, I appreciate Trend Micro's robust server capabilities, especially their efficient patching reports. When it comes to endpoints, I find Cynet to be the best choice due to its ease of use, speed, and minimal problems. However, the overall decision might vary depending on the specific server requirements.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cynet
October 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,574 professionals have used our research since 2012.
Jelena Sitarica - PeerSpot reviewer
Manager, Quality at Comtrade Group
Real User
Nov 26, 2023
Stable product with valuable front-end features
Pros and Cons
  • "The product has valuable front-end features."
  • "There could be more customization options and detailed information provided in the reports."

What is our primary use case?

We use the product to detect email attacks, including phishing attempts and relevant vulnerabilities to our system.

What is most valuable?

The product has valuable front-end features.

What needs improvement?

There could be more customization options and detailed information provided in the reports. As a quality manager, my work profile involves implementing and ensuring compliance with ISO 27001, including detailed reports to meet internal business needs and external auditor requirements.

For how long have I used the solution?

We have been using Cynet for three to four years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 1500 Cynet users in our organization.

Which solution did I use previously and why did I switch?

Perception Point is easier to use and provides more details to investigate incidents than Cynet. In comparison, Cynet doesn’t give enough information on the malicious activity to decide to block the threats.

What's my experience with pricing, setup cost, and licensing?

We purchase the product’s yearly license.

What other advice do I have?

I recommend Cynet for small-scale businesses and rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Gawde - PeerSpot reviewer
Head Delivery & Co Founder at Vincacyber
Real User
Aug 11, 2023
Provides memory protection, device control, and vulnerability management
Pros and Cons
  • "It is quite stable. I would rate the stability of the solution a nine out of ten."
  • "In future releases, I would like to see cloud security aspects included."

What is our primary use case?

The product has various use cases, including NDA, EDR, memory protection, device control, and vulnerability management.

The solution has a lot of elements tied to traditional disruption. The specific product offers a combination of different components. Additionally, we offer software services that revolve around data management and responsibility.

We provide 24/7 monitoring of Cynet activities.

What needs improvement?

In future releases, I would like to see cloud security aspects included.

For how long have I used the solution?

We have been using Cynet for four years and are currently on the latest version.

What do I think about the stability of the solution?

It is quite stable. I would rate the stability of the solution a nine out of ten because as new launches come in, there will be further enhancements to its stability and downtime.

What do I think about the scalability of the solution?

We have more than 45 customers, both in India and abroad. 

On a scale from one to ten, I'd rate the scalability at nine.

How are customer service and support?

In our capacity as an MSSP provider, we have an assigned technical leader from Cylance. We can call them 24/7 for support, and we get an extended support plan. We also have continuous monitoring of our instances by Cylance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very seamless. There are no challenges as such. The deployment module can be both on-premises and cloud. 

What about the implementation team?

If we're talking about deployment on around 5,000 systems, it can usually be completed within a day. This is possible due to scripting options and automation available in the product. 

The deployment process is quite smooth, barring any potential issues that might arise, and can be accomplished in a matter of hours. The duration could vary based on specific circumstances and environment.

We provide maintenance services and offer 24/7 support for this product in India and Africa.  Our maintenance is supported by a team providing round-the-clock service.

What's my experience with pricing, setup cost, and licensing?

The cost is typically around $40-$50 per year. This is because it includes more than 8-10 modules.

The pricing model in the US is always yearly.

What other advice do I have?

I would definitely recommend using the solution. The advice here is basically that Cynet contains all the modules that we need today to stop an attack. It also understands the attack framework that is very prevalent today with ransomware and unauthorized access to a network. This is how Cynet differentiates itself from other products. 

It understands the attack pattern because it is mapped to my threat as time goes on. This is a major advantage for any product in the market. If you don't understand the attack today, you can't really have an EDR, MDL, or EDR storage that will protect you against all the different factors that are out there.

Overall, I would rate the solution a seven out of ten. This is because there are a couple more modules that are being added. Once they are added, it will go up to a ranking of nine.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1706643 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Reseller
Apr 7, 2023
Exceptional detection, limitless scalability, simple installation, and outstanding support
Pros and Cons
  • "The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
  • "One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."

What is our primary use case?

As my customers are using it, I maintain close contact with them.

Clients employ it for detection, response, prevention, and to supplement their security operations center in various ways. Essentially, it serves as an all-encompassing solution for prevention, detection, and response. 

What is most valuable?

The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect.

There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people.

The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does.

My product offering is complete and includes processes, technology, and people.

What needs improvement?

There is room for improvement in the prevention aspect.

One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. 

This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. 

In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well.

For how long have I used the solution?

I became acquainted with Cynet four or five years ago.

Due to a company switch, I have been using Cynet for three years. Subsequently, I established my own company and have continued to use Cynet for the same duration.

We work with the 360 Elite.

What do I think about the stability of the solution?

Cynet is a stable solution.

I would rate the stability of Cynet a ten out of ten.

What do I think about the scalability of the solution?

The solution's scalability is simply wonderful. 

We have successfully implemented it for a customer with 265 endpoints, as well as for another customer with 400,000 airplanes, and it performed flawlessly without any glitches. The solution is truly limitless in terms of scalability.

I would rate the scalability a ten out of ten.

Our clients include small, medium as well as enterprise businesses.

How are customer service and support?

I would rate the technical support a ten out of ten.

I must say that they are truly outstanding and remarkable.

In my experience, neither I nor my customers have ever encountered a situation where we were unable to get in touch with technical support or did not receive a immediate response.

However, the sales department may have a different story. There have been times when the sales team was occupied and unable to respond right away, resulting in a brief waiting period before they could call back.

But if I need someone from headquarters, I call the support line, and they always pick up the phone within three or two rings.

Which solution did I use previously and why did I switch?

While I am familiar with Extra Hop, my experience with it is outdated, dating back to at least three years ago.

I do have experience with Cynet. I am not someone who works directly with the solution; instead, I am responsible for selling it.

I am a reseller.

How was the initial setup?

The initial setup is easy. I would rate it a nine or a ten out of ten.

You don't have to do anything with Cynet because it does everything for you.

A unique aspect of Cynet is that they always compliment you, and if you don't have particular skills, Cynet will add them to your company's team without saying anything.

Cynet, as a character or as a product, runs on all endpoints, but the console is always in the cloud.

What about the implementation team?

The time it takes to deploy our product varies depending on the customer. For example, we had one customer whose deployment was completed within a couple of days. On the other hand, we worked with a large government organization whose deployment took a few months, but this was due to their internal structure and processes.

Despite various challenges, we are capable of deploying Cynet quickly. In fact, we can handle up to 5,000 endpoints per hour, meaning that even organizations with 20,000 or 30,000 endpoints can be deployed within a day. However, the government organization we worked with had a complex structure of authorizations and mandates, which resulted in a few months for the deployment process. Cynet remains a speedy deployment option.

In general, if given a week, the deployment process is quite straightforward and requires little involvement from us. However, there are cases where the process can take longer. For example, I have worked with a customer in the past whose deployment took a couple of months.

With smaller customers, we only require one or two people to deploy 1,000 endpoints.

If you have two people, they can communicate with one another. And they repair it more faster as a group than as individuals. But at the university where I work, which is quite large, there are only about five employees.

They are engineers, technical, or information technology professionals; they do not need to be security professionals. They can be, but they don't have to be.

IT professionals are excellent because they understand how to install software. And if something doesn't work, they now have to deal with it and want to say something if they are questioned.

If we start assisting them through Cynet, I see people responding. They understand what we're talking about.

Maintenance is not required from anyone else as we handle all of the necessary work.

What's my experience with pricing, setup cost, and licensing?

I have beaten some of the best in the world, such as CrowdStrike and Sentinel One, as well as these Palo Alto companies, on price and functionality, where the functionality is on par with, Sentinel One and Cynet. Cynet is useful and of high quality. In some ways, it's a little less. It's, marginally less.

While some other options may be slightly better, Cynet and Sentinel One are very comparable in terms of quality.

The process is straightforward, you only need to purchase the SOC services that are included with Cynet, without any additional cost. Moreover, Cynet itself is less expensive compared to other centralized solutions. However, it's important to note that implementing Cynet still requires a significant financial investment, so it cannot be considered cheap.

For what they have delivered thus far. According to what I have seen, it's a no-brainer for my customers.

it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive.

Which other solutions did I evaluate?

It's interesting to note that although our competitor, CrowdStrike, claims to be cloud-native, their product is actually an endpoint protection platform that runs on-premises. There's a lot of false information out there, but the truth is that Cynet is an exceptional endpoint protection platform. In fact, it's one of the most comprehensive and effective solutions I have encountered, and while it protects the endpoint, the majority of its operations take place in the cloud.

What other advice do I have?

Keep in touch with this company. With Cynet's assistance. On the other hand, I just have one client. Who didn't have contact with Cynet and wanted to get rid of it? Because, you know, Cynet, we don't have any. Cynet never communicates with us. We know that they don't even notice.

We know we paid for it, but that's all there is to it. When they contacted you, you answered, "Oh, we don't we don't extend our subscription after three years," which was correct. Well, why not, I reasoned. Well, we didn't see anything from Cynet, I explained. And I responded, but did you know how frequently Cynet has averted a breach in your environment, despite the fact that they are a politically sensitive organization?

I said. I'll set up a call, and we did a call with support, and support showed them the list of serious breaches that had occurred in the last three years, and they were just astounded because we hadn't even noticed you had these things you had prevented, and they were very thorough in their response. And they said it was all over. We have extended the license for three more years. I believe they wanted to buy for at least five years.

This is the best thing we have heard. We had no idea. However, they were significantly breached, and before it had, you know, so there was no prevention, but the breach occurred. And in virtually all cases, Cynet had killed the breach before anything happened in less than a minute.

They replied to their subscription request. It's excellent to plan a call or a session with Cynet Support, say, once a year. To gain context, you must first comprehend where you are and what they did.

I would rate Cynet a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Zubair Ahmad - PeerSpot reviewer
Senior Chief Manager at Arcil
Real User
Top 20Leaderboard
Dec 5, 2022
Provides excellent performance immediately quarantining anything suspicious
Pros and Cons
  • "A reliable security system that automatically quarantines anything suspicious."
  • "The command line interface could be improved."

What is our primary use case?

The primary use case of this product is to provide security. We monitor alerts that come in from Cynet. We are based in India, I'm the company's chief manager and we are customers of Cynet. 

What is most valuable?

This is a reliable security system that automatically quarantines anything suspicious and takes direct action without IT interference. Nothing is required from the user because Cynet provides MDR services. We receive alert emails notifying us that something has been detected and is suspicious. It can be removed from quarantine but it's generally a genuine alert. The product performance is very good. 

What needs improvement?

The command line interface could be improved. I'd like to see them integrate a remote feature for the system so that we can control the network system remotely from the console. That would be very helpful for the admin. 

For how long have I used the solution?

I've been using this solution for four months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have 300 Cynet licenses. 

How are customer service and support?

We mainly used the support for training purposes when we deployed the solution. Since then we haven't needed to contact customer support. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are very reasonable. We pay the equivalent of about $US25 per license annually. 

Which other solutions did I evaluate?

I also evaluated Cortex and it was very painful to handle the Cortex XDR because every time we needed to mitigate anything in the dashboard, it all had to be whitelisted individually. Cynet, on the other hand, takes care of everything. An alert goes out and we receive a notification that they have taken action. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dr. Scott Scheidt - PeerSpot reviewer
Chief Security Officer at Seimitsu
MSP
Top 20Leaderboard
Nov 27, 2022
Displays information in a single, readable dashboard in a highly scalable and stable solution
Pros and Cons
  • "A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
  • "The solution provided an immediate return on investment; we've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client."
  • "Increased application for SOAR abilities across interconnected devices would be a welcome improvement."

What is our primary use case?

Our use cases are for UBA or EDR, and we use it everywhere; in medical education, commercial residences etc. It is deployed in the cloud, on-prem, and hybrid if needed. 

What is most valuable?

A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs.

The endpoint client support is great. 

What needs improvement?

Increased application for SOAR abilities across interconnected devices would be a welcome improvement. 

For how long have I used the solution?

I've used the solution for almost two years. 

What do I think about the stability of the solution?

The stability is great; we never had an issue. 

What do I think about the scalability of the solution?

The solution is highly scalable. I have a security team of three staff members, and we support over 6000 endpoints. 

How was the initial setup?

The initial setup was straightforward; it took about five minutes, and we deployed to several thousand endpoints in less than two hours.

What about the implementation team?

We carried out the deployment via an in-house team. 

What was our ROI?

The solution provided an immediate return on investment. We've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client. 

What's my experience with pricing, setup cost, and licensing?

Cynet is very affordable. 

What other advice do I have?

I rate the solution nine out of ten. 

My advice to those looking to implement Cynet is to do it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
SOC Manager at Nais Srl
Real User
Sep 15, 2022
An easy to scale solution that makes it easy to check information about user devices, but room for improvement in the user-friendliness of the console
Pros and Cons
  • "I like that it is possible to use the solution to check more information about the users' devices."
  • "This is a very good solution for discovering malware and checking the behavior at user endpoints."
  • "Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."

What is our primary use case?

This is a very good solution for discovering malware and checking the behavior at user endpoints.

What is most valuable?

I like that it is possible to use the solution to check more information about the users' devices. 

What needs improvement?

Management of the console could be simplified and made more user-friendly because right now it's not very easy to use. I would also like to see a feature that makes it possible to do a better check of the network.

For how long have I used the solution?

I have been using this solution for about two years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

We have a team of four or five people within our company who work with Cynet. This solution is absolutely easy to scale. 

How are customer service and support?

The solution has good support. I would rate them as a five out of five. 

What about the implementation team?

The deployment was easy and fast because we used a third-party. Implementation is handled on the cloud, so the only thing we have to do is deploy the agent on the device. We need the correct tool to deploy it and each customer has a different tool, but the activity of installing it is very, very easy. On a scale of one to five, I would rate my experience with deployment as a four. 

I call Cynet for any maintenance needs. 

What's my experience with pricing, setup cost, and licensing?

This solution is expensive. I would rate the price as a three out of five when compared to similar products. 

What other advice do I have?

I use different solutions, and the big difference is how quickly the users need to use it. Bitdefender is probably easier than Cynet or Carbon Black because the technician or analyst doesn't need special skills to use it. Cynet is more complicated than Bitdefender because it has more features, rules, and functionality, so analysts need more skill to use it.

Another difference is the ability of the platform and the user interface. They are all very good instruments for security, but the main difference is probably the usability.

It's possible to create more granular rules in Cynet for different things. I would say Bitdefender is for a medium-sized company, probably, while Cynet is good for big companies.

I would recommend Cynet to big companies because the platform is more expensive, so it's probably not possible for small or medium companies to buy it. 

I would rate this solution as an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Operations at Investrust Bank Plc
Real User
Apr 15, 2022
Great dashboard with good visibility and a simple initial setup process
Pros and Cons
  • "The visibility it gives is excellent."
  • "One of the main benefits of Cynet is the level of visibility it gives, as well as the level of detail it provides."
  • "I'd like to see more data loss prevention within the product."
  • "One client said that they faced an issue with Cynet's vulnerability assessment feature."

What is our primary use case?

Cynet is an AutoXDR, and our customers are using it for that. Using one license, end users get all the features to protect the endpoint. The features include NTA, UBA, NGAV, EDR, and MDR, among others.

It's at present divided up into: Protector (Prevention, Detection & Operation); Responder (Automated Investigation & Response) and Correlator (Log Management & Event Correlation) and 24/7 MDR. I'm seeing the Correlator as a move towards offering SIEM capability.

How has it helped my organization?

We're currently resellers. However, I've worked with the product before. One of the main benefits of Cynet is the level of visibility it gives, as well as the level of detail it provides. It's like it has eyes all round to see everything happening to the endpoint. A registry change won't escape its notice, and we know hackers like to manipulate the registry to achieve persistence. Seeing everything happening in the environment is important to be able to stop attacks in their tracks.

What is most valuable?

The dashboard is quite good and easy to follow, in keeping with Cynet's paradigm of cybersimplicity.

The detailed visibility it gives into the endpoint is excellent. We deployed it at a bank recently. So far, it's been great at showing us what has been happening in the environment.

The users found the initial setup to be very simple.

Deception is another great feature (which is the next iteration in the honeypot technology).

The array of remediations as well as the forensics are also a plus. 

What needs improvement?

One cleint said that they faced an issue with Cynet's vulnerability assessment feature. Not sure if this was resolved. At the time, it showed them that they had some missing patches, which they resolved and yet the tool showed them that the patches were still outstanding.

Otherwise, in terms of everything else, the customers have been happy. 

I would like Nework Access Control and Data Loss Prevention to be two of the main (not just complementary) features in Cynet.

For how long have I used the solution?

2 Years

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

From what I've observed so far, it's been easy to scale. The first customer we had needed about 250 licenses, and the recent one, 1000 licenses. The solution handled both requests easily.

Moreover, we are currently working with one account which has a requirement of over 3,000 licenses.

How are customer service and support?

There's no local presence in Zambia other than ourselves. However, the solution comes with a SOC, a security operation center, or managed detection and response services. Access to the technical team is also quick. Sometimes all it takes is an email or a phone call to get attention.

When there's a critical security incident in the environment, normally Cynet will send an email to the client and then follow that up with a phone call and work with the customers to resolve the issues. That's been our experience anyway. 

The SOC team is very responsive. They work 24/7. And that's one of the things that we like about Cynet, the fact that it comes with the SOC. With some of the other XDR solutions, you're basically on your own.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One of our potential clients in Zambia tried CrowdStrike and they didn't like it.

They support many disparate networks across the country and they were looking for a solution with a dashboard that they could access centrally for all of the facilities under their purview. Now these facilities actually constitute different types of networks and are dotted across the country. The customer stated that they tried CrowdStrike and it didn't work for their use case. We are currently in the process of preparing to do an on-prem deployment of Cynet for them.

I personally have used other products prior to using Cynet. The main reason for switching has been the aforementioned USPs and value Cynet provides that I haven't yet come across.

How was the initial setup?

The initial setup is easy to do. We just show the clients how to do it, and they do the deployment themselves. One of our customers recently actually installed it before we even had our first conversation to show them how to do it. 

Of course, customers have to prepare their environment for the
deployment to be smooth. Certain ports have to be opened, and some .exe
fiels need to be whitelisted.

In terms of the ease of deployment, I would rate them a five out of five.

What about the implementation team?

Our clients find that it is easy enough to handle themselves. Oftentimes they do not even need our help.

The vendor prepares the tenant, usually the same day the customer has confirmed that their environment is ready.

The backend does not take long to prepare.

What's my experience with pricing, setup cost, and licensing?

The licensing is annual and is per endpoint. The pricing is reasonable in my opinion.

As a reseller, we've had to be flexible with our budgeting. First of all, the pricing is reasonable for all the functionalities you get from Cynet. Secondly, often first-time subscribers do not have adequate budget allocated to an XDR system (of which Cynet is one), and the value they see in Cynet motivates them to want to procure it using their existing budget.

We normally find a way to work with current budgets as we await cost-reflective pricing in Year 2.

I've had some bit of exposure to other solutions that would provide fewer features than Cynet and yet, they're normally more expensive. The number of features Cynet has, amalgamates several solutions into one. Procuring those solutions individually would get expensive. That's why I would rate Cynet's pricing at a five out of five in terms of affordability.

Which other solutions did I evaluate?

I have had exposure to Sophos EDR, Darktrace NDR, and McAfee.

What other advice do I have?

We've done two cloud deployments so far.

I would recommend the solution to others. It's very easy and fast to deploy. You start having visibility into the environment almost immediately after it's installed. It's a pretty good system. I've had good experience with it.

I would rate the solution a ten out of ten.

I also like the fact that Cynet keeps improving. I foresee it having additional cool features in future.

I was skepitcal of it the first time I heard about Cynet, but not anymore.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. User & Reseller
PeerSpot user
VP, CIO, CDO at a manufacturing company with 501-1,000 employees
Real User
Nov 21, 2021
A full blocking system that works
Pros and Cons
  • "We are protecting all our workstations."
  • "At the end of the day, Cynet got the maximum rating."
  • "One problem is that Linux servers are not supported."

What is our primary use case?

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

How has it helped my organization?

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

What needs improvement?

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

For how long have I used the solution?

I have been using the latest version of Cynet since March.

What do I think about the stability of the solution?

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

What do I think about the scalability of the solution?

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

How are customer service and support?

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

How was the initial setup?

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

What's my experience with pricing, setup cost, and licensing?

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

Which other solutions did I evaluate?

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

What other advice do I have?

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.