Cynet Reviews

I have been working with Cynet for more than three years. We are an MSSP with Cynet Managed Security. I am currently working at Vinka Cybertech. Vinka Cyber is a managed security service provider with Cynet. We have a relationship between Cynet and Vinka where we are selling Cynet on behalf of them in the India region.

People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats.

The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected.

Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities.

The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.

One area where Cynet needs improvement is tamper protection for Mac and Linux agents. It currently has tamper protection for Windows only. Users have permission to uninstall the agent from their system at any time. Cynet should have tamper protection for Linux and Mac operating systems.

I have been using the solution for four years and seven months.

For technical support, when we face any challenges related to Cynet agent or tenant, we directly raise a service request through Cynet portal. They provide support based on severity. Based on our needs, they schedule remote sessions and resolve the issues. The support is good.

Positive

Cynet provides a network deployment tool called Cynet scanner tool, which we can use to deploy the agent in bulk. If the customer is using Active Directory, Cynet can help deploy the agent through Active Directory GPU. It also has email deployment where we can add users' email IDs and send notifications and agent packages for Windows, Mac, and Linux through email. The deployment is very easy to manage and has no complexity.

Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-on features. They provide an all-in-one platform in a single license. We don't have to purchase add-on licenses, and the price is affordable.

Cynet is reliable compared to other products because it has many features. I have explored other tools such as CrowdStrike and SentinelOne, but compared to Cynet, they have limitations on certain features. Cynet has its own honey spots, which other products don't have.

Machine learning collects data about user behavior on the system and telemetry data from files. It does not collect actual sensitive data, which will not be disclosed on Cynet console, maintaining user data privacy. In machine learning, Cynet continuously searches in real-time for new threats, collecting data from threat intelligence to detect and trigger alerts for any known or unknown malware signatures.

Most of our customers use Cynet cloud SaaS, with only banks and private companies using on-premises deployment. Cloud has more features compared to Cynet on-premises, which has some limitations. Cynet cloud is continuously improving with new releases and updates once a month.

On a scale of 1-10, I rate Cynet a 9.

Usual use cases for Cynet involve protecting the endpoints, as it covers files, hosts, users, and networks. All these vectors are covered by Cynet in its XDR platform, and we also offer an MDR service on top of the XDR to all our customers who have subscribed for this platform.

Cynet's real-time threat detection has helped reduce risks for our organization overall. Cynet's centralized control feature is very user-friendly, has a good user interface, and is very convenient, requiring hardly one or two people to manage the entire console, which is not resource-heavy and automates many processes, making it very easy to use without alert fatigue due to low false positives.

Autonomous Breach Protection has helped us mitigate threats proactively by being highly automated, requiring very few people to manage it for forensics and investigation due to its low false positive rate, which is less than 1.3%, and it doesn't consume much memory, making it light on the endpoints.

Cynet is the only platform in the industry in the endpoint XDR that meets all steps of the MITRE ATT&CK framework, scoring on all 143 odd steps, with a false positive rate of less than 1.3%. Cynet's machine learning algorithms are very effective in adapting to new threats.

I'm not the right person to identify areas for improvement; my technical folks can provide that insight. They are developing interfaces to pull logs from various types of firewalls, which is a work in progress.

We have been working with Cynet since 2019.

The deployment was straightforward; my colleagues did not encounter any issues or challenges.

Cynet is highly reliable and very stable. Within six years of usage, we have not had any issues such as outages or downtime.

Cynet is highly scalable. We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.

My experience with the technical support of Cynet is excellent; they are just one click away. Whenever there is a need for detailing, my technical folks find them very user-friendly and have a good experience in terms of support.

Positive

Before Cynet, we used a product called Comodo a long time back. We decided to switch from Comodo to Cynet because we found Cynet much better.

I didn't participate in the initial setup and deployment of Cynet, but my colleagues did.

The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated, and our experience at the endpoint level has been very positive with no issues so far. Cynet is very affordable; I consider it a very affordable tool.

We did evaluate other vendors apart from Cynet; we looked at the options available in 2019 before ultimately choosing Cynet. The options we evaluated were different vendors, but Cynet was a more complete solution that was also affordable and allowed us to expand our business. We chose Cynet because it was a more complete solution, affordable, and it was an XDR, which is why we are happy about it.

I have been working with EPP, XDR, SIEM, and UEBA, and we have solutions in those areas that we have been selling to our customer base.

For our daily tasks, we use Cynet for endpoint protection, Netskope for cloud CASB, and Check Point for email security. These are some of the products we are using in-house.

I am the co-founder at VinkaCyber, focused on the sales and business side. My partners and their team evaluate, sell, implement, and support the customer.

I rate Cynet a 10 out of 10.

We are operating a SOC service for business customers, and Cynet XDR is one of the tools that our SOC is using for detection and response on security events for endpoints.

It has good detection and response features. They are improving continuously. From the beginning they made a big and continuous improvement.

One of the important items is the reporting functionality. This is definitely important for us as an MSSP since we have numerous customers and need to provide reporting to them.

From the functionality and features point of view, it is very capable. It is used by our SOC analysts. Cynet is offering a CLM log management, and what we miss is the ability to download logs from their system. It could collect logs from different systems, but it stores them in their own database, and it is not easy to get those logs from the system to other systems such as Elastic or other big data that a company typically has.

AI is typically used for helping analysts to describe or understand the event. From the detection analysis standpoint, I do not see a really good AI-supported XDR yet.

Logs download is absolutely needed, and AI features need improvement. They introduced some AI detection features recently, but I have not had a chance to examine them deeply. They are introducing new features and said they will work actively on that, so it remains to be seen.

We have been using the solution for more than five years.

The pricing is quite reasonable.

There are many vendors as alternatives to Cynet for small businesses. I could not really recommend one of them at this moment.

It is very good, I would say. On a scale of 1-10, I rate this solution an 8.

We are also a partner of Vectra and Nozomi, but these are specialized for network detection and response.

Vectra has an AI engine that they rely on for some machine learning. I do not know exactly how their detection mechanisms work, but some kind of machine learning is behind the Vectra detection mechanisms.

People are using Cynet for purposes similar to CrowdStrike as it is a competitive product of CrowdStrike.

As a reseller, I believe the best functions in Cynet's product are the lightweight agent and good detection performance.

Cynet is very competitive in pricing.

There are some issues, especially with the integrations. There have to be more integrations with other firewalls and domain controllers of the network. This could be improved.

When we speak about other improvements, I think integration is the only part to improve.

We have been selling Cynet for one year.

The solution is stable.

The solution is easy to scale.

We work with all types of customers, from small to enterprise.

I would rate technical support as a nine.

Positive

I cannot tell you any number regarding ROI because I don't know.

You cannot calculate an ROI for a security product because you cannot put a price on security, though some value for money is present.

Palo Alto is correct. We have a new collaboration with Cynet instead of CrowdStrike.

When comparing Cynet with Palo Alto and Darktrace, they are not directly comparable. Darktrace is a network detection product while Cynet is an XDR product, and Palo Alto is mostly known for firewalls, so they are complementary products.

Cynet is the only XDR product that we're reselling for this purpose.

We are not using Darktrace; we are selling Darktrace.

When comparing Cynet with Palo Alto and Darktrace, they are not directly comparable. Darktrace is a network detection product while Cynet is an XDR product, and Palo Alto is mostly known for firewalls, so they are complementary products.

Regarding the automation capability in Cynet, the automation is average, not top of the line, but neither the worst, just something in between.

I rate Cynet nine out of ten.

We use Cynet to protect the endpoints that we are responsible for protecting.

It allows us to round out our security offering and provide our clients with more robust protection.

The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.

Their deployment needs some work, especially with integration with remote monitoring management systems like Datto AutoTask or ConnectWise Automate. They need to provide plugins that integrate with these tools commonly used by most MSPs. 

Also, there should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case. Their onboarding support is another area that needs improvement.

I have used Cynet since March.

The product itself seems great and does what it is advertised to do.

Cynet is very scalable. There are many changes happening on their back end as they pivot to a managed service partner channel, which affects the administrator interface.

Their support for issues related to the portal or feature problems isn't great. That said, their SOC side support, when a threat is detected, is excellent.

Positive

We used Webroot before, which is more like a NextGen AV and not as robust as Cynet. We have also used NOD32 and SentinelOne in the past.

The initial setup is straightforward. However, the simplicity might be seen both as a positive and a negative.

I assign the task to our support staff and engineering team, typically involving one or two people who are system engineers or network administrators.

It is too early in the process for us to have an ROI on Cynet.

I think the pricing of Cynet is fair and one of the better options in the market. It's right in the middle compared to other solutions.

I would recommend Cynet to others, though I note that the onboarding process might be rocky as they figure out their approach with managed service partners.

I'd rate the solution nine out of ten.

We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well.

Cynet was valuable since it efficiently managed MDR without consuming a lot of resources. The product did not utilize much memory or resources from the background, which was a significant advantage.

Cynet should include complete Single Sign-On (SSO) services.

We used this product for two years.

I found the solution to be very stable. It didn't pose any major issues, and I would rate it nine to ten out of ten.

The solution is highly scalable. It allows for remote installation and management of all the systems.

I was very satisfied with their technical support, rating it a nine out of ten.

Positive

Previously, we used Cynet, but transitioned to Trend Micro due to the lack of complete SSO services, which were costly.

The initial setup was very quick.

The pricing was good.

For overall satisfaction, I rate Cynet between nine to ten out of ten, and I wholeheartedly recommend it to other users.

It's an alternative to CrowdStrike with respect to MITRE comparisons. In terms of anti-malware and anti-malicious behavior, Cynet does at least as well, and if you believe MITRE, it can do better than CrowdStrike. 

It also comes with automated response and SIEM/SOC, which I'm not sure CrowdStrike has. I think they might have to get all that extra, and Cynet is a bit cheaper.

I like its capability. It's a bulletproof product.

The entire feature set, but they do really well against first-seen exploits, what they call zero-day.

The automated response capabilities greatly improve our incident response times. The software responds automatically, or it sends a message to people watching screens who figure out whether it looks bad enough to escalate to somebody else. I don't know why more people aren't using this type of product.

They are continuously improving. I knew them when they were a startup, and they've changed a lot since then. They've added cloud and mobile capabilities.

I suppose everybody's working on AI these days. So, I would like to see more AI-based features in the next releases. For example, I am referring more to AI as a threat. How they use it already to detect threats is pretty cool, but what about detecting AI being used against me?

My first experience with Cynet dates back to 2015 or 2016.

The customer service and support get back to you real quick. They follow through. They escalate. They do all the right things.

Positive

I know CrowdStrike is a big name in the field,

This is the third company I've worked with, and I've brought them in as a provider.

For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. 

If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.

My clients have used Cynet since it is a very automated solution with excellent detection capabilities. Currently, I do not have clients who are actively using Cynet, however, I am in the process of finding customers for this solution.

For example, the SOAR function, deception, and forensics are very useful. Another valuable feature is the integration with other services for logs. Additionally, my clients like it because it is highly automated. They do not need a dedicated person to monitor the solution all the time.

Maybe they should add more cloud-to-cloud integrations and also focus on integrations with local, on-premises services. Integration with local Active Directory, not only Azure AD, is a must. 

Also, integration with Exchange on-premises, not only online, should be considered. Many customers use on-premises servers like Exchange on-premise, Active Directory on-premise. They have email protection that works with Google Workspace and Office 365, however, it cannot work with local Exchange or free email domains like Yahoo or Gmail.

I have experience working with this tool for a year and a half.

I think Cynet is stable. I would rate its stability as eight out of ten.

I would rate Cynet as highly scalable.

Their technical support can be improved in terms of speed when opening a ticket. I would rate their technical support seven out of ten.

Neutral

The initial setup is straightforward and not complicated.

My clients appreciate Cynet since it is highly automated, eliminating the need for a dedicated person to monitor the solution.

The price is competitive, so I cannot complain about it.

I will highly recommend Cynet. I would rate this solution overall as eight out of ten.

We use Cynet for our entire security operation, primarily for endpoint security.

The most effective features of Cynet are its ransomware protection and lateral movement deception. Additionally, Cynet allows our security team to monitor all customer endpoints continuously, providing prompt help in investigations.

We need to look at the roadmap to see which features are required for customers. Having a DLP feature would also add value.

We have been using Cynet for the last five years.

Cynet is capable and cloud-based, however, enterprise organizations often prefer on-premises servers for managing entire organizations.

Their technical support is really good.

Positive

Cynet offers reasonable pricing, which is good.

I would recommend Cynet to others. I rate Cynet nine out of ten.