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it_user1632948 - PeerSpot reviewer
Director of Cyber Security Services at ASSURED ENTERPRISES
Real User
Aug 13, 2021
Great support, easy to set up, and perfect for both small and large teams
Pros and Cons
  • "The initial setup is very fast and very easy."
  • "The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things."
  • "They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
  • "The key is the devices - which is an aspect that is lacking right now."

What is our primary use case?

The solution is typically installed on endpoints. It offers many use cases. This is the great thing about this solution. We're focused on helping large enterprise systems or larger enterprise organizations that have a small support staff - and small support staff is the common denominator across both of these organizations out here now. Large or small, Cynet provides a lot of capabilities that reduce the need for full-time employees, if you don't have the bandwidth for them.

How has it helped my organization?

Cynet has its alerts out right away to warn clients of dangers. This happened, for example, when there was a big problem with Microsoft. They issued alerts right away so that I could know what's going on and have time to alert my customers. 

What is most valuable?

The ability to work with small teams and provide value is its most valuable aspect. They provide so many different value propositions. There are a lot of different things that users can take advantage of. 

The support is phenomenal. The global coverage also is great. You have total peace of mind.

The initial setup is very fast and very easy.

The stability has been good.

=========================================================

I have been asked to expound on my comment.

In this one solution, your endpoint protection not only includes nextgen anti-virus, but the inclusion of User and Enity Behavioral Analysis and Deception tactics IN THE SAME SOLUTION with automated remediation are just 4 value propositions for any size team responsible for information security policy enforcement.

What needs improvement?

I haven't had the solution for that long. So far, I haven't run into issues. I've been very happy with it.

It's my understanding that they're coming out with different additional features that cover different endpoints. These things all take time, so I'm ecstatic with what they have out right now, for what it's able to provide protection. That said, we actually have protection prevention solutions also, however, with Cynet, we augment these. We're the inside, they're the outside. They're outside on the global scale, watching what attackers are doing, and we're inside trying to plug up cybersecurity holes and known vulnerabilities in applications within our customer's IT ecosystems. So far, it's working well.

They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet.

That said, you can't really say, "I wish they'd do this" or "I wish they'd do that." No, they need to keep doing what they're doing and helping me fend off these attacks. It's not about what else they could do, as we don't know what the attackers have planned until they strike.

Buyer's Guide
Cynet
May 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,164 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for three months at this point. 

What do I think about the stability of the solution?

So far, the solution is very stable. From the reviews and information we've seen, everyone is happy with its capabilities. And, it gives us insights into other solutions as well. We get to know what to expect. 

What do I think about the scalability of the solution?

The scalability is great. We were able to onboard 5,000 devices in an hour. It's highly scalable and can scale fast. I haven't personally experienced any limitations.

How are customer service and support?

Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and responsive and we are quite satisfied with the level of service we get. 

Which solution did I use previously and why did I switch?

We did not previously use another solution. 

How was the initial setup?

The initial setup is phenomenal. We did 5,000 devices in one hour. Everything was up and registered within 24, however, technically after eight hours, you're done. It's up and working right away.

Each implementation, of course, is different. Your customers have their own unique situations. You have to cater to your customer. That's what we do. We tailor it to our customers' needs after providing some kind of a cybersecurity assessment and a cybersecurity score. Then we design for them what their risks are and how Cynet and our company can help mitigate those challenges. Each client is customized. No two customers are alike.

What was our ROI?

While clients have seen an ROI, I do not have exact data points that I can share. 

What's my experience with pricing, setup cost, and licensing?

We are happy with the licensing. We're able to give out customers a solution at a price point that's very attractive to them and to us. That's without question, compared to some of these prices that we are understanding that some of these competitors are charging. That information is out there too. Software.com, for example, talks about that. 

There are no extra costs above the actual licensing fees.

Which other solutions did I evaluate?

We did evaluate other solutions first. 

You can't get the protection you used to get from antivirus and signature-based solutions. That doesn't work. Now we have to look inside the actual utilities or solutions that are being used in an attack. Most of them are the normal Windows functions that come with every Windows installation. However, you're seeing these solutions that can go and check all the applications you have running on your network to see what kind of known vulnerabilities they have, and we can alert you and mitigate them. 

Cynet does the same thing from the outside when it detects a problem. Not only does it detect it, but it also mitigates it, and then it tells you exactly what happened before you even need to worry about it. We're ecstatic over here with Cynet. It was the right choice.

If potential users are curious about Cynet and other solutions, the MITRE report gives out all the information you need. Solutions such as VMware and Carbon Black simply don't compare to Cynet.

What other advice do I have?

We are resellers of Cynet. We deploy the solution in various manners.

We're learning something new every day. That's why every solution, every organization has to have customized plans, policies, procedures, et cetera, for cybersecurity. It has to be customized. You can't just roll out, stamp it and everybody does the same thing. YOu won't be safe. 

My advice for every organization around cybersecurity is just to make sure you understand your requirements. There's a lot of solutions out there. Cynet may not be the one based on your requirements. You need to do the research.

The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things. The teams that we are working with are starting to learn new stuff from working with Cynet - including the new ways that the average attackers are trying to attack. There's skill transferring. There's learning potential. It's been very helpful to teams that are struggling with having in-house talent well versed in these matters.

I'd rate the solution at a ten out of ten. I'm only three months in with it, however, the value proposition of Cynet can't be matched.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
it_user1380072 - PeerSpot reviewer
Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Real User
May 19, 2021
Provides continued support and has flexible licensing
Pros and Cons
  • "I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
  • "I have found the continued support and pretty much all the features to be valuable."
  • "The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
  • "The reporting is a little weak and could be improved."

What is most valuable?

I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues.

It is a very stable and scalable solution.

The price is great for all the features it offers, and the licensing is flexible.

What needs improvement?

The reporting is a little weak and could be improved. Seeing more of the threat intelligence would be a definite advantage.

The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time.

What do I think about the stability of the solution?

In terms of stability, Cynet is very reliable.

What do I think about the scalability of the solution?

We have approximately 109 installed end points, of which about 20 are servers, about 15 to 20 are laptops and mobile devices, and the remainder are primarily Windows-based workstations.

I have worked with other customers or with other people in other institutions that use it, and they've deployed up to 300 within very short periods of time. I've talked to others in much larger, 60,000 end point institutions, and they have had no issues with scalability.

How are customer service and technical support?

We have worked with technical support on various topics, and they're always very responsive and get the job done within a very short period of time.

How was the initial setup?

The initial setup was very simple. We put it up on over a hundred devices in less than five minutes.

What's my experience with pricing, setup cost, and licensing?

Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers.

The licensing is very flexible. You can do it yearly, quarterly, or monthly.

What other advice do I have?

Don't be afraid of it. It's a very solid solution. Be sure to take a look at it, compare it to all of the others, and then be careful to compare apples to apples when there are functions and features that it has that others do not.

I'm very happy with this solution and would have to rate it at ten on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cynet
May 2026
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,164 professionals have used our research since 2012.
it_user1556859 - PeerSpot reviewer
Associate Director at a comms service provider with 10,001+ employees
Real User
Apr 21, 2021
Good protection and good support in case of a threat, but the dashboard needs to be improved to show the number of client endpoints
Pros and Cons
  • "It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
  • "It provides good protection from ransomware and malware attacks, it is very good as compared to other products, and if any threat is there, their support is very good as they immediately respond to the users, do a follow-up, call us, and also provide email support."
  • "Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
  • "Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product."

What is our primary use case?

It is like an EDR tool. We have its latest version.

What is most valuable?

It provides good protection from ransomware and malware attacks. It is very good as compared to other products.

If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support.

What needs improvement?

Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users.

How are customer service and technical support?

If any threat is there, their support is very good. 

Their regular support is just okay. Their support people are not very technical.

How was the initial setup?

It is pretty easy to install. It took less than 30 seconds.

What about the implementation team?

We do it ourselves. Any person with package and admin rights can do it.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a monthly basis.

What other advice do I have?

I would recommend this solution. I would rate Cynet a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1380072 - PeerSpot reviewer
Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Real User
Dec 15, 2020
Endpoint security with monitored support that is stable and easy to setup
Pros and Cons
  • "The most valuable feature is the monitored support behind it."
  • "This solution covers the endpoint and protects your files, users, devices, and network significantly better than the other solutions in the market."
  • "This solution covers the endpoint and protects your files, users, devices, and network significantly better than the other solutions in the market."
  • "Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
  • "Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon."
  • "Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon."

What is our primary use case?

This solution covers the endpoint. It protects your files, users, devices, and network significantly better than the other solutions in the market.

How has it helped my organization?

We are much less concerned about the new threats of attack that keep evolving and could negatively impact our data and our reputation.  For example the SolarWinds breach of December 2020; we could feel quite comfortable that the IOC's had already been incorporated into the detection and prevention engine.

What is most valuable?

The most valuable feature is the monitored support behind it. The CyOp's team remains a great partner to protect us and help us feel safer.

What needs improvement?

There has not been much that I could currently identify as major areas for improvement, experience in the US Market will come because while newer to the US market their support has been very good and the solution solid.

Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon. It would nice to be able to see local time zone capability. 

For how long have I used the solution?

We have been proactively using Cynet for nine months and are using the current version. It is great to automatically get updated to the most current version without worrying about the implementation process.

What do I think about the stability of the solution?

It's a very stable solution and has never been down for us.

What do I think about the scalability of the solution?

Cynet is scalable, but for us, we deal with much smaller the product can scale to. We are dealing with 50 to 100 endpoint implementations, but the solution was capable of handling 50,000 to 100,000 and even larger 250,000 plus environments with what appeared to be no issues from our discussions.

How are customer service and technical support?

The technical support has been awesome and very responsive. We haven't had any issues.

Which solution did I use previously and why did I switch?

This product is better than Carbon Black and many of the others that we considered, which seemed more limited in what areas of attack that were covered, or compared to SentinelOne there seemed to be greater transparency of information accessible with Cynet360 across the endpoint.

How was the initial setup?

It was the easiest setup you could have wanted. It took maybe ten minutes  for over 100 endpoints and 5 to move devices from detection to prevention methods. 

What about the implementation team?

We worked directly with Cynet and their support was awesome. The implementation was so smooth, that in the time it took for the engineer to explain the install process it had already deployed to hundreds of devices. 

What's my experience with pricing, setup cost, and licensing?

It's a subscription. Our implementation is as a managed service provider. Our billing was flexible.

Which other solutions did I evaluate?

We did basic reviews of other solutions such as SentinelOne and CarbonBlack, but the CyOps backing for the solution was a game changer all integrated for us. Their expertise and responsiveness remains a highlight still.

What other advice do I have?

I have been doing information security for 35 years and this is a product that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1065261 - PeerSpot reviewer
Chief Information Security Officer at a construction company with 10,001+ employees
Real User
Sep 15, 2020
Great features; ability to deploy in autonomous mode automatically blocks malware threats
Pros and Cons
  • "It can be deployed in autonomous mode, and then it automatically blocks malware threats."
  • "Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well."
  • "Could have better integration with other security applications."
  • "They're a young company and very responsive but they probably need to mature in their processes."

What is our primary use case?

We're still getting to know them, doing the proof of concepts of their product, which we're very happy with. It's an EPP/EDR platform and that's our primary use case. I'm the Chief Information Security Officer and we are customers of Cynet.

What is most valuable?

The most important thing for us is that the solution can be deployed in autonomous mode, and then it automatically blocks malware threats. On top of that, there is a service behind it with real people and they actually help with threat hunting and detection activities. The platform provides more than your normal EDR platform. Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well. It is quite feature-rich as far as I have seen and compared with other solutions on the market. We're enjoying that it has a bit more than the other platforms and it also allows us to discover what vulnerabilities we have on our endpoints as well which is more than you get from a typical EPP/EDR.

What needs improvement?

They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives. 

It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.

For how long have I used the solution?

I've been using this solution for less than a year. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The scalability is amazing. We've had no issues with deploying on our perimeter and the coverage of OS systems is also very impressive. Especially in the Windows world, it can even run on out of date OS's like XP and it runs on Windows 7, Windows 10. It runs on all the server stuff from 2003 to 2019. We've got amazing coverage on our estate. We haven't noticed that there are any performance issues while running this agent. That is in contrast to Carbon Black, for example, which I know gives blue screens on workstations.

How are customer service and technical support?

The service/technical support is first class.

How was the initial setup?

The initial setup is amazing, it's very easy to deploy. It maybe took a couple of weeks but it could have easily been done in a week. It really is just the deploying agent. Cynet was not the blocking point, it was us because we deployed at holiday time, so some people were not available and their laptops were not available to have the agent deployed on it. 

What other advice do I have?

From what I know of this product at the moment, I would definitely recommend Cynet. The IT world changes very quickly, so there will be other things that I would possibly look at. When we've been running this for a year, I'll look again to see how happy we are and what the competitors are doing. With the experience I have now, I'm pretty happy to recommend it.

I would rate this solution a 9 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1828581 - PeerSpot reviewer
ICT&CyberSecurity Services Team Lead at a comms service provider with 501-1,000 employees
Real User
Apr 13, 2022
Can be implemented in the managed service portfolio
Pros and Cons
  • "I like that you can implement it in the managed service portfolio."
  • "Technical support staff were very responsive and very helpful."
  • "Automation could be improved, and orchestration could be added to the features."
  • "Automation could be improved, and orchestration could be added to the features."

What is most valuable?

I like that you can implement it in the managed service portfolio.

What needs improvement?

Automation could be improved, and orchestration could be added to the features.

Easier collaboration, that is, integration, with other tools would be nice as well. 

For how long have I used the solution?

I've worked with Cynet for a year now.

It's both on-premises and on the cloud.

How are customer service and support?

Technical support staff were very responsive and very helpful.

How was the initial setup?

The initial setup is pretty straightforward, but you should get assistance from educated staff.

What other advice do I have?

On a scale from one to ten, I would rate Cynet at nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Manager at Yarix S.r.l.
Real User
Feb 22, 2022
Great performance with a simple setup and responsive technical support
Pros and Cons
  • "We are very satisfied with the level of performance we get."
  • "We are very satisfied with the level of performance we get."
  • "We'd like something that makes it easier to manage specific points."
  • "We'd like something that makes it easier to manage specific points."

What is our primary use case?

The solution is primarily used for classical continuous monitoring of what's happening on the endpoint and identifying unknown threats and new threats. It provides us with a level of security.

What is most valuable?

The solution is very stable. We are very satisfied with the level of performance we get.

The scalability is quite good.

We have found the installation process to be simple. 

What needs improvement?

I'd like it to lean more towards an ad-based antivirus engine. We'd like something that makes it easier to manage specific points. 

For how long have I used the solution?

I've used the solution for years at this point.

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. it doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

We have found the product to be scalable. It's not an issue if you want to expand it.

We have more than 100 clients on the solution currently.

How are customer service and support?

In terms of technical support, it is very good. We also have a prepared channel with them as we have the biggest signage salary in Italy. Usually, when we ask something, they're very quick and they give us a complete answer.

How was the initial setup?

The initial setup is easy. However, it depends on what we find in the customer environment. Usually, they can't use automatic tools and need to do many things manually.

We have a team of 25 that can handle deployment and maintenance tasks. There are more than ten people on the delivery team.

What's my experience with pricing, setup cost, and licensing?

The bill we manage usually renews after three years. 

What other advice do I have?

I would rate the solution at a nine out of ten. We've been pleased with its capabilities. 

I'd recommend the solution to other users and companies. We've been please with its capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cyber Security Operations Center Analyst at Vincacyber
Real User
Feb 9, 2021
Beautiful dashboard, easy to use, but compliance reports need improvements
Pros and Cons
  • "The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
  • "The dashboard is very beautiful because it provides everything on a centralized console."
  • "Compliance reports need to improve."
  • "Compliance reports need to improve."

What is most valuable?

The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued. Additionally, the ransomware upgrade provided us with 100% protection.

What needs improvement?

Compliance reports need to improve. However, I think they might be releasing this in an upcoming update. More report customization is also needed. 

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The adoption of Cynet came because it is easy to use. If you look at all other products such as McAfee and Symantec, they have different threat protections which are on the market. McAfee, requires almost three to four servers, to have a similar setup running as this solution. Integration is quite complex when it comes to other solutions. You have four to five components in your network which interact with each other. If one of the servers fails, the interaction would fail, and the threat would not be stopped. With Cynet it works better because it is on a micro-attack framework. If you understand how a system can be affected by a normal virus, worm, or related threat, you would understand.

The solution is stable.

What do I think about the scalability of the solution?

It is scalable, there are 40 people using the product. We have also provided approximately 8000 licenses to our customers. Our customers range in size from small to enterprise companies.

How are customer service and technical support?

The technical support is good even though their support is from outside of India.

Which solution did I use previously and why did I switch?

We have used McAfee, Symantec, and Trend Micro in the past.

How was the initial setup?

The setup is simple.

What about the implementation team?

The implementation is not complex and you do not have to do complex integration. Get an agent and load it on to a system and you are protected.

What's my experience with pricing, setup cost, and licensing?

The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components. It is not a single piece of software. You get the UBA, NBA, threat detection, memory scanners, etc. They have added a few more related features as well. In other products, if you want to find out the threat, you need to access the port. The dashboard is very beautiful because it provides everything on a centralized console. 

What other advice do I have?

In the near future, they are doing a lot of upgrades and you will find an altogether separate product.

I rate Cynet a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.