Cynet Reviews

Cynet is an AutoXDR, and our customers are using it for that. Using one license, end users get all the features to protect the endpoint. The features include NTA, UBA, NGAV, EDR, and MDR, among others.

It's at present divided up into: Protector (Prevention, Detection & Operation); Responder (Automated Investigation & Response) and Correlator (Log Management & Event Correlation) and 24/7 MDR. I'm seeing the Correlator as a move towards offering SIEM capability.

We're currently resellers. However, I've worked with the product before. One of the main benefits of Cynet is the level of visibility it gives, as well as the level of detail it provides. It's like it has eyes all round to see everything happening to the endpoint. A registry change won't escape its notice, and we know hackers like to manipulate the registry to achieve persistence. Seeing everything happening in the environment is important to be able to stop attacks in their tracks.

The dashboard is quite good and easy to follow, in keeping with Cynet's paradigm of cybersimplicity.

The detailed visibility it gives into the endpoint is excellent. We deployed it at a bank recently. So far, it's been great at showing us what has been happening in the environment.

The users found the initial setup to be very simple.

Deception is another great feature (which is the next iteration in the honeypot technology).

The array of remediations as well as the forensics are also a plus. 

One cleint said that they faced an issue with Cynet's vulnerability assessment feature. Not sure if this was resolved. At the time, it showed them that they had some missing patches, which they resolved and yet the tool showed them that the patches were still outstanding.

Otherwise, in terms of everything else, the customers have been happy. 

I would like Nework Access Control and Data Loss Prevention to be two of the main (not just complementary) features in Cynet.

2 Years

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

From what I've observed so far, it's been easy to scale. The first customer we had needed about 250 licenses, and the recent one, 1000 licenses. The solution handled both requests easily.

Moreover, we are currently working with one account which has a requirement of over 3,000 licenses.

There's no local presence in Zambia other than ourselves. However, the solution comes with a SOC, a security operation center, or managed detection and response services. Access to the technical team is also quick. Sometimes all it takes is an email or a phone call to get attention.

When there's a critical security incident in the environment, normally Cynet will send an email to the client and then follow that up with a phone call and work with the customers to resolve the issues. That's been our experience anyway. 

The SOC team is very responsive. They work 24/7. And that's one of the things that we like about Cynet, the fact that it comes with the SOC. With some of the other XDR solutions, you're basically on your own.

One of our potential clients in Zambia tried CrowdStrike and they didn't like it.

They support many disparate networks across the country and they were looking for a solution with a dashboard that they could access centrally for all of the facilities under their purview. Now these facilities actually constitute different types of networks and are dotted across the country. The customer stated that they tried CrowdStrike and it didn't work for their use case. We are currently in the process of preparing to do an on-prem deployment of Cynet for them.

I personally have used other products prior to using Cynet. The main reason for switching has been the aforementioned USPs and value Cynet provides that I haven't yet come across.

The initial setup is easy to do. We just show the clients how to do it, and they do the deployment themselves. One of our customers recently actually installed it before we even had our first conversation to show them how to do it. 

Of course, customers have to prepare their environment for the
deployment to be smooth. Certain ports have to be opened, and some .exe
fiels need to be whitelisted.

In terms of the ease of deployment, I would rate them a five out of five.

Our clients find that it is easy enough to handle themselves. Oftentimes they do not even need our help.

The vendor prepares the tenant, usually the same day the customer has confirmed that their environment is ready.

The backend does not take long to prepare.

The licensing is annual and is per endpoint. The pricing is reasonable in my opinion.

As a reseller, we've had to be flexible with our budgeting. First of all, the pricing is reasonable for all the functionalities you get from Cynet. Secondly, often first-time subscribers do not have adequate budget allocated to an XDR system (of which Cynet is one), and the value they see in Cynet motivates them to want to procure it using their existing budget.

We normally find a way to work with current budgets as we await cost-reflective pricing in Year 2.

I've had some bit of exposure to other solutions that would provide fewer features than Cynet and yet, they're normally more expensive. The number of features Cynet has, amalgamates several solutions into one. Procuring those solutions individually would get expensive. That's why I would rate Cynet's pricing at a five out of five in terms of affordability.

I have had exposure to Sophos EDR, Darktrace NDR, and McAfee.

We've done two cloud deployments so far.

I would recommend the solution to others. It's very easy and fast to deploy. You start having visibility into the environment almost immediately after it's installed. It's a pretty good system. I've had good experience with it.

I would rate the solution a ten out of ten.

I also like the fact that Cynet keeps improving. I foresee it having additional cool features in future.

I was skepitcal of it the first time I heard about Cynet, but not anymore.

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

I have been using the latest version of Cynet since March.

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.

In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.

I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.

I have been user of Cynet since 1.5 years.

I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.

I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.

I don't have specific information about integration capabilities or licensing costs.

I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.

Our primary use case would be incident response.

Cynet has mostly helped with endpoint protection.

Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly.

I like the integrity of the tool. 

There is room for improvement in terms of support. The support should be faster to respond. 

I have been using Cynet over a year.

I would rate the stability a ten out of ten. It is a very stable solution. 

I would rate the scalability a ten out of ten for Cynet. It is very scalable. We have around five end users using this solution. 

We do plan to increase the further usage of the solution. 

The customer service and support are not very good. 

Neutral

I would rate my experience with the initial setup a ten out of ten, with one being difficult and ten being easy to set up. 

The deployment takes around an hour. 

The deployment is agent-based. You need to install agent servers, sensors, and your candidate.

You would need an IT specialist for the deployment. 

Cynet is cheaper than others, so I would rate the pricing model a two out of ten, where one is the low price, and ten is the high price. 

Cynet is a really good tool, especially for the reports and its ability to outperform other security tools. I would recommend this solution for medium and enterprise businesses. 

Overall, I would rate the solution an eight out of ten. 

In my company, Cynet is used by those in SOC to detect threats and to use Cynet's functionalities for extended detection and response.

The most valuable feature of the solution stems from the fact that it works well and detects threats that many other solutions cannot detect, improving and ensuring a great workflow. One of the other great features of the product includes the good price at which the solution is offered.

Improvements can be made in the overall functionalities provided by Cynet. There are some shortcomings in Cynet's integration capabilities that need improvement.

I have been using Cynet for two years. I use the solution's latest version. My company is not only an end user of Cynet but also has a partnership with Cynet.

It is a very stable solution.

It is a very scalable solution. I have done dozens of installations for very big customers, and we haven't found any trouble managing the product.

My company caters to around 200 customers who use Cynet.

The solution's technical support is good since they are quick to respond and provide the information you need to solve your problems with the solution.

The initial setup of Cynet was easy.

The deployment process of Cynet can take up to three or four days.

The deployment process can be managed with installation scripts by Cynet, software distribution tools that the customer may already have, or with the help of Active Directory.

The solution is deployed on a hybrid cloud. I use the cloud or SaaS version, but I know that there is also an on-premises version available.

For deployment and maintenance, engineers and architects from our company are involved in the installation and management phase of the solution. In general, two technical analysts take care of the solution.

The deployment process was carried out in-house with the help of some consultants.

My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive. Price-wise, Cynet cannot be compared to good solutions like SentinelOne, Defender, or HP.

I recommend the solution to those planning to use it.

I rate the overall tool a nine out of ten.

Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page. 

An administration feature will be useful for Cynet. 

Cynet is stable and never crashes down. 

The solution is a cloud product and if I need to scale up, I need to buy more licenses. My company has 400 users for the solution. 

I have used SentinelOne. 

The product's setup was easy and we deployed it on the cloud. The tool's maintenance is handled by the partner. 

Cynet has a pay-as-you-go pricing model. 

I would rate the product a nine out of ten. 

I like the Cynet Correlator™ feature. 

Cynet fails to deploy the same technology in mobile devices. 

I have been using the solution for two to three years. 

I would rate the tool's stability a nine point three or nine point five out of ten. During the initial stages, we got some false positives. However, blacklisting and whitelisting them were easy. 

I would rate Cynet's scalability a nine out of ten. We have a few hundred users for the product. 

Technical support is very helpful and supportive. I have no complaints with respect to support. 

Positive

I would rate Cynet's setup a ten out of ten. The tool's deployment got completed in a few minutes. It is very intuitive and you need to connect it to the server. 

I did the deployment myself. 

Cynet is cheap. 

Cynet is the best EDR EPP XDR solution and I would rate it a ten out of ten. 

It is like an antivirus. Cynet agent is installed on our PCs, and we are using its latest version.

If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation.

Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible.

I have been using this solution for about two years.

It is stable. A user can't see anything. It all happens in the background. It is not really heavy on a system. It is discrete, and a user can't feel it and uninstall it. It is pretty nice, and we like it.

It is scalable. It is used on all computers. We have about 150 PCs.

We used Symantec previously. I like Cynet more. It demands fewer resources. It is not resource-intensive.

It was easy. Most of the agents were installed automatically, but on some of the computers, the agents were installed manually. I had to configure group policies, and in the console, I had to put all the agents in a group.

I take care of its maintenance. It is really simple. When I put the new computer in a domain, it installs by itself and assigns a Group Policy Object (GPO).

I'm not dealing directly with Cynet in terms of administration. There is a security company between me and Cynet. They do cloud administration. I just add the agents in the right groups on the console, but the alerts are sent to me by this intermediate company. It is very simple for me. They just send me alerts on this computer saying that something is wrong with this service and if I can check it. I don't manage it, and we're paying for managing it.

We have definitely seen an ROI because we have very sensitive information, and we never had any viruses. It will be almost two years in autumn, and we never had any viruses.

It costs 18,000 per year, but we have the whole package with not only Cynet but also the Perception Point for emails. There are also some small security courses for our users.

It is an excellent product. I would rate it an eight out of ten.

It is being used for continuous protection. It is used as old standard antivirus and next-generation anti-malware using behavior and analytics. It provides defense against zero-days and living-off-the-land attacks.

I am absolutely up-to-date in terms of its version.

Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool.

I'm quite happy with them. Compared to other tools that I've seen, they're kind of ahead of the curve. So, it is hard to fault an organization that I see as a leader. Other companies spend a lot more money on marketing but don't really do much more in terms of protection.

They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR.

I have used it at a couple of different places I've worked. I started working with it back in 2016.

It is very stable. There were no negative interactions with any of our business applications or users. It has been quite good.

For our needs, scaling is not a big consideration.

They had an onboarding session with us. They walked us through all the features and gave recommendations for a startup versus more mature configurations. Now that we're getting started on a regular basis, I find them to be very responsive. They are available via phone or email and willing to do a shared desktop or video meeting when we need them.

I'm currently with a very small organization. We're using their cloud-based management system. So, there was no setup. We could have had an on-site server if we really wanted to, but we're small. We try to avoid that. 

We were up and running very quickly. It took however long it takes to distribute their endpoint software using a software distribution tool.

It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services.

My head office selected to go with CrowdStrike, and I chose this over CrowdStrike.

Just give it a try. It'll speak for itself. 

I would rate it a 10 out of 10.

Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management.

Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play. 

If I compare Cynet with Trend Micro, DDI, and DDA. Cynet does not have a deep investigation in the network. I would like to see DDI and DDA into Cynet.

I used Cynet within the last 12 months.

The stability of Cynet is very good. However, there have been some bugs but in the updates, they improve the issues.

The scalability of Cynet is good.

Technical support is offered 24 hours a day, seven days a week. The support we have received has been very good. They have English and Hebrew support.

I rate the support of Cynet a five out of ten.

I have used other solutions, such as SentinelOne, which is not a bad solution but it has too many bugs. They provide good competition against Cynet. 

The MDR internet response, in Israel, does not have any support in Hebrew. They only have support for Poland, Romania, and England.

The initial installation of Cynet is very easy because we did not do it. It's the same installation on endpoints, such as laptops, and servers, or in virtual machines.

I would rate the implementation difficulty of Cynet a three out of five.

We have the vendor do the implementation of the solution.

There is an extra cost if you want the support of Cynet.

I rate Cynet an eight out of ten.