Our primary use cases with Cynet are to secure our workstations, to react to some kinds of threats from malware and hostile environments, and to maintain proper activity of our users' functionality.
Senior Cyberecurity Manager at a financial services firm with 5,001-10,000 employees
Very user friendly but must expand threat detection for new threats
Pros and Cons
- "The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
- "In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
What is our primary use case?
How has it helped my organization?
Generally, we create the security path which provides the security monitoring of the different points in our infrastructure and our processes. At the end of this path are the workstations, and Cynet is the last point at which we can see proper activity and it helps us check this. In some cases, it is at the end of the path and in other cases at the beginning. We monitor situations like when somebody is receiving emails and uploads some files on the workstation and executes these files. Cynet helps us check this, to see these threats on the workstation, and react in a proper way. In some cases, it help people who council the communication with other host teams in our network. We use it for the reaction and remediation of the end practice.
What is most valuable?
The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use.
What needs improvement?
In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken. We don't have information for everything which should be generated by this product. I am referring to the functionality and accuracy of the product.
We know that this product is probably not on the higher end of available products because the price of the product is lower than some competitors. We are sure that the functionality is also limited. But in some cases, the information is different. Ours generated from some hostile activity on the workstation is not enough information about the incident provided. The visibility and the explanation of an incident which happens on a workstation should be extended.
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For how long have I used the solution?
I have been using Cynet for less than three years.
What do I think about the stability of the solution?
In terms of stability, if we configure the functionality of the product, there are no breakdowns or anything like that. So the stability is quite good.
What do I think about the scalability of the solution?
I don't think that I can determine the scalability because we had it installed for a dedicated number of endpoints and it has been the same for the whole three years. Generally, it's enough for us and we don't require a bigger scalability to extend it for the next part of the stations.
How are customer service and support?
We have a contract with the support and it's quite good.
How was the initial setup?
Cynet is quite easy to use, including the initial configuration installation. Its ease of use is one of the pros of this product.
What's my experience with pricing, setup cost, and licensing?
The cost is rather reasonable.
What other advice do I have?
On a scale of one to ten, I would rate Cynet a six.
To raise the score, it requires better accuracy in covering all required or all available current threats.
Maybe there is more information related to this which generates that information.
My general advice, which is not connected directly to Cynet, is that the products which somebody would want to use depends on their requirements. There are different requirements for installing such types of products and everyone should conduct many tests before their final decision. They should compare the different products and based on this should make the final decision.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO / CISO at a cloud solution provider with 11-50 employees
Easy to use with great pricing and good stability
Pros and Cons
- "The product is very easy to use. Customers really appreciate that."
- "The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
What is our primary use case?
The main use case is just dealing with flat bounced zero-day threats. Clients typically migrate to older solutions. They can catch threats better. The solution is easy to manage and protects them. That's really what most of them want. A lot of the clients I deal with them are in the SMB space. Typically, they don't have anything too robust to begin with. They're just looking for something to get them to the next step, and this solution is perfect for that.
What is most valuable?
The general flexibility of the solution is its most valuable aspect.
The product is very easy to use. Customers really appreciate that.
There's 24/7 monitoring, which is nice.
The initial setup is straightforward.
The scalability is very good. It's an acceptable product for organizations of all sizes.
The stability is great.
What needs improvement?
I can't think of anything, in particular, I would like to see changed. For our customers, it covers everything they need.
The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes.
For how long have I used the solution?
I've been dealing with the solution for about a year or so. It hasn't been too long.
What do I think about the stability of the solution?
The solution is very, very stable. I haven't come across any issues in that regard. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
It's very scalable. We have clients ranging from a couple of hundred users, to less than a hundred users to a couple of thousand users. It's been used at different scales and always expands to whatever the company needs. It works for all sizes of organizations.
We have over 40,000 clients, some of which may increase usage in the future.
How are customer service and technical support?
I've dealt with their technical support and I would give them an A rating. We've been satisfied with their level of service. They respond and they are quite knowledgeable.
How was the initial setup?
The initial setup isn't too complex. It's pretty easy and straightforward for the most part.
Deployment doesn't take very long. It's quick as well.
You don't need more than one or two internal people to handle the solution in terms of maintenance. The solution handles the backend support and monitors for very little money. It's all part of the package.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite good, compared to the competition.
What other advice do I have?
We're on the cloud, so we typically are using the latest version of the solution.
We have a partnership with Cynet.
The solution isn't as well known as Carbon Black or McAfee or Symantec, however, they really have a sold product. It will save companies a lot of money in licensing costs if they give them a try.
I'd rate them ten out of ten. They're fantastic, and the pricing is great.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Cynet
February 2026
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Head Delivery & Co-founder at a security firm with 11-50 employees
A feature-rich, all in one security solution with good technical support
Pros and Cons
- "We are using almost all of the features and we find it quite good overall."
- "I would like to see support for mobile protection and some additional reports included."
What is our primary use case?
We are system integrators for Cynet and we also use this solution ourselves.
What is most valuable?
We are using almost all of the features and we find it quite good overall.
What needs improvement?
I would like to see support for mobile protection and some additional reports included.
For how long have I used the solution?
We have been using Cynet for about seven months.
What do I think about the stability of the solution?
This product is quite stable.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
The technical support has been excellent. We provide support to our customers and we get support directly from the vendor.
How was the initial setup?
The initial setup is quite easy compared to other products.
What's my experience with pricing, setup cost, and licensing?
Everything is included in this one solution and the pricing is pretty competitive.
What other advice do I have?
Nobody else offers you emergency management or video analysis, and there is a roadmap of features that are coming soon.
This is one of the best technologies that we have had available in many years and it is a solution that I recommend. It is an antivirus solution but it is much more than that.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
CEO with 201-500 employees
Unique graphical user interface that is different from the others on the market
Pros and Cons
- "The feature I find most valuable, is the reality graphical user interface."
- "I think the technical support could be better."
What is most valuable?
The feature I find most valuable is the reality graphical user interface, which I think is really different from the others on the market. I also like the audit function that is included in the standard version.
What needs improvement?
Something that needs to improve is the mobile support and support for work tablet equipment. The technical support from Cynet could also be better.
For how long have I used the solution?
I've been using Cynet for about eight months now.
What do I think about the stability of the solution?
I think Cynet is a stable solution. So far I didn't have any problems or issues with stability. I haven't had a possibility to check how fast Cynet can crack on a new epic selector on the market, so I do not know how quickly the solution can develop a new version.
What do I think about the scalability of the solution?
I haven't tried to scale, so I am not sure if it is a scalable solution.
How are customer service and technical support?
I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer.
What other advice do I have?
My advice to others about this solution will depend on the type of customer. Small customers don't care about whatever system they use, so my advice would be to undertake it under the control of the Cynet site because it's not necessary to adapt their own security teams who take care about security. When it comes to the efficiency of the system, we can have only one system and be more efficient not having to care about training others for security. So it seems to me that Cynet is really good enough for many customers.
In the next version, I would like to see more support for mobile equipment. On a scale from one to ten, I would rate Cynet a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT&CyberSecurity Services Team Lead at a comms service provider with 501-1,000 employees
Can be implemented in the managed service portfolio
Pros and Cons
- "I like that you can implement it in the managed service portfolio."
- "Automation could be improved, and orchestration could be added to the features."
What is most valuable?
I like that you can implement it in the managed service portfolio.
What needs improvement?
Automation could be improved, and orchestration could be added to the features.
Easier collaboration, that is, integration, with other tools would be nice as well.
For how long have I used the solution?
I've worked with Cynet for a year now.
It's both on-premises and on the cloud.
How are customer service and support?
Technical support staff were very responsive and very helpful.
How was the initial setup?
The initial setup is pretty straightforward, but you should get assistance from educated staff.
What other advice do I have?
On a scale from one to ten, I would rate Cynet at nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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