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reviewer2003937 - PeerSpot reviewer
Cloud Engineer at a tech services company with 10,001+ employees
Real User
Oct 31, 2022
Intuitive with high availability and good integrations
Pros and Cons
  • "The network map is crucial in identifying bottlenecks and determining what needs more attention."
  • "To be very fair, I haven't had enough experience with Datadog to pick out improvements."

What is our primary use case?

We are using the solution for scaling up the website for market data applications. EC2 and Datadog have enabled high-level monitoring of underlying infra and services.

The Datadog profiler comes in handy to pinpoint issues with resource utilization during peak hours, and traces/log management helps narrow down the root cause.

The network map is crucial in identifying bottlenecks and determining what needs more attention.

Host map helps identify problematic hardware and devise ways to counter issues that arise during scaling, and deploying solutions on the cloud.

How has it helped my organization?

While my team is relatively new to Datadog, I already see immense value in switching over to Datadog as the primary APM and NPM tool.

The arsenal of features it offers is bound to come in a clutch when facing production issues, and when finding out what went wrong is crucial.

The network map has helped to figure out the golden signals and optimize the infrastructure.

The synthetics have helped ensure the high availability of arch functions as intended.

What is most valuable?

The network map is useful. With it, we have the ability to see the data flow across the entire network path across all the applications is highly valuable as the data from this service helps identify network bottlenecks, non-performant applications, and bad endpoints.

This is especially crucial for a high-availability website aimed at market data applications where low latency is crucial.

The host map gives a clear picture of the entire infrastructure, and the ability to switch between logs, metrics, and traces is very handy when it comes to debugging issues on the fly.

I love the ability to install the integrations and agents quickly. This is a well-made product.

What needs improvement?

To be very fair, I haven't had enough experience with Datadog to pick out improvements.

My involvement with Datadog has largely been positive. I love the simplicity and intuitiveness it offers - even for nontechnical folks who just might be starting out with developing technical chops in their domain.

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February 2026
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For how long have I used the solution?

I've used the solution for three years.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2004069 - PeerSpot reviewer
support Eng
Real User
Oct 31, 2022
Helpful dashboards with a good cloud security posture manager and cloud workload security
Pros and Cons
  • "It helps us better manage our logs."
  • "They should continue expanding and integrating with more third-party apps."

What is our primary use case?

We use the application for our application monitoring, data security monitoring, and log management. What we like about the application is that it helps us to track issues more proactively instead of reactively.

There are other improvements we would like to see.

1. Being able to restrict users from seeing or viewing specific dashboards once they log in

2. They can cut down the prices for Cloud SIEM. It seems very useful, however, the prices are high. Some organizations are finding it difficult to make decisions in terms of getting the tool.

How has it helped my organization?

We use the application for our application monitoring, data security monitoring, and log management. It helps us to track issues proactively instead of reactively.

It helps us better manage our logs.

We can effectively track down issues.

We have dashboards that give us an overview of our environment.

What is most valuable?

The tools I have found useful include the Datadog cloud security posture manager and cloud workload security.

What needs improvement?

Datadog is a great tool, and we value the services they offer. They should continue expanding and integrating with more third-party apps.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

I love its stability.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

Technical support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used AWS.

How was the initial setup?

The initial setup is not too complex.

What was our ROI?

We've seen an ROI of 50%.

What's my experience with pricing, setup cost, and licensing?

It's a little pricy yet worth it.

Which other solutions did I evaluate?

We did not previously evaluate another solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Datadog
February 2026
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
reviewer2003478 - PeerSpot reviewer
Data Engineer II at a comms service provider with 10,001+ employees
Real User
Oct 31, 2022
Ingests data from various sources, integrates well, and offers a helpful alert mechanism
Pros and Cons
  • "Datadog agents act as an integration to different services, providing easy access and management."
  • "Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."

What is our primary use case?

Ingesting data from various sources to monitor the log metrics of the system and enabling an alert mechanism to notify the teammates if something goes wrong.

More specifically, having Datadog agents as integration to different services provides easy access and management.

How has it helped my organization?

The solution has helped out organization by allowing us to ingest data from various sources to monitor log metrics and enabling alert mechanisms to notify teams if something goes wrong.

Datadog agents act as an integration to different services, providing easy access and management.

What is most valuable?

The solution is useful for ingesting data from various sources. This helps to monitor the log metrics of the system. It has alert mechanisms that can be enabled to notify the teams if something goes wrong.

Datadog offers good integration to different services. It provides for easy access and management.

What needs improvement?

Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted. 

For how long have I used the solution?

We've used the solution for close to 1.5 years.

What other advice do I have?

We use a SaaS deployment.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003616 - PeerSpot reviewer
Production engineer at a consultancy with 51-200 employees
Real User
Oct 31, 2022
Offers great flexibility with useful APM traces and logging for debugging
Pros and Cons
  • "The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
  • "We need more visibility into the error tracking dashboard."

What is our primary use case?

We have deep integration with Datadog for observability and monitoring.

We use everything from APM, logs, and RUM to monitor and dashboards for tracking system health. 

We are trying to move from many different solutions for error tracking/observability to a single platform (Datadog).

We are currently in the process of setting up logging in Datadog in order to maintain our logs better. We are looking to create more insights into the real user flows by using real user monitoring (RUM) too.

How has it helped my organization?

We use Datadog quite extensively. I primarily work with APM traces and logs to debug issues and unblock myself in my day-to-day role. I have found the traces and spans most useful in providing details about why certain services are performing poorly.

Datadog provides a lot of value in terms of adding monitoring and observability to our app. There are so many different solutions, it is sometimes difficult to gauge where to start, and I sometimes miss a lot of functionality (such as the very useful error-tracking dashboard mentioned in my review above).

What is most valuable?

As I mentioned above, we use Datadog quite extensively. In my day-to-day role, I primarily work with APM traces and logs to debug issues and unblock myself. 

I have found the traces and spans most useful in providing details about why certain services are performing poorly.

Additionally, the flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on.

Furthermore, we are also using monitoring to page us if things break, and the Slack integration provides us instantaneous feedback on how things are performing.

What needs improvement?

We need more visibility into the error tracking dashboard. I only learned about it during a demo at Dash Con. That said, it seems to be a very useful tool.

Additionally, we want to export our dashboards and monitors to source control, and there doesn't seem to be any easy way to do so.

For how long have I used the solution?

I've used the solution for four years.

Which solution did I use previously and why did I switch?

For logging, we are moving from LogDNA to Datadog to have access to everything in one place. Also, searching and traversing through logs seems easier in Datadog

Which other solutions did I evaluate?

I did not evaluate others, however, my team probably did.

What other advice do I have?

Datadog provides a lot of value in terms of adding monitoring and observability to our app. There are so many different solutions; it is sometimes difficult to gauge where to start, and I sometimes miss a lot of functionality. For example, the very useful error-tracking dashboard that I just discovered.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003652 - PeerSpot reviewer
Senior Director at a tech vendor with 1,001-5,000 employees
Real User
Oct 31, 2022
Good dashboards and app performance insights with helpful monitoring
Pros and Cons
  • "The solution has improved the organization by providing good insights into app performance and offering good dashboards."
  • "We'd like Datadog to make the log storage cheaper."

What is our primary use case?

We primarily use the solution for the RUM, security monitoring, and streams.

We need to monitor users and what they access. We also need to identify security loopholes and attack patterns and identify and quickly respond to issues.

We can identify pushbacks, and get insight into application components that stack up with each other. We can understand which components, libraries, and code to alert teams.

Using Datadog, we can raise incidents, track incidents to completion, and be able to gather data for reporting and post-mortem.

The solution allows us to track fixes and tracks their test coverage. With it, we get confidence in the fix/improvement phase and be able to provide a response.

How has it helped my organization?

The solution has improved the organization by providing good insights into app performance and offering good dashboards.

With it, our company can track fixes and track test coverage. We get confidence in the fix/improvement and are able to provide a response.

I've been able to present data to the team/ management based on the team's dashboards.

It's helped us when we've needed to monitor users and what they access or needed to identify security loopholes and attack patterns. It can help identify and quickly respond to issues.

Datadog allows us to identify pushbacks, and get insight into application components (how they stack up with each other). When we need to know which component, libraries, code, and teams to alert, we can raise and track incidents to completion and gather data for reporting and post-mortems.

What is most valuable?

The APM and container monitoring are excellent aspects of the solution.

It helps with monitoring users and what they access.

We can identify security loopholes and attack patterns while quickly responding to issues.

Our team can now identify pushbacks and get insights into application components. We can gather data for reporting and post-mortem, and we can track fixes and test coverage. Datadog allows us to gain confidence in the fix/improvement.

I've been able to present data to the team/ management based on the team's dashboards.

What needs improvement?

We'd like Datadog to make the log storage cheaper. Right now, it makes our life difficult since logs are stored separately.

We should not have to rely on team members to educate themselves in Datadog features. There should be templates that anyone can select, and they should be able to create dashboards easily. This is really slowing us down. It takes time to to explore the full potential of Datadog.

For how long have I used the solution?

I've used the solution for two years.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. provider
PeerSpot user
reviewer2003238 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 51-200 employees
Real User
Oct 31, 2022
Good elastic container service and IAM with useful flexibility
Pros and Cons
  • "The most valuable feature I have found is the elastic container service."
  • "ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."

What is our primary use case?

After a security incident, we needed to find and migrate to a different cloud provider, and after evaluating different competitors and the skill set of the team, we decided to move to AWS. AWS also enables the team to have finer control over how our apps are deployed and how security and access are managed. By leveraging AWS's functionality, we have increased our application's security and sped up the deployment process. We've even been able to handle higher workloads due to AWS's auto-scaling functionality.

How has it helped my organization?

Elastic container services have improved our organization by allowing us to deploy our application. While this problem was not solved by using the elastic container service since we had a previous solution on a different provider, the ease and flexibility of deploys have greatly benefited the ops team and the overall engineering organization. It is easy to use. However, there are many out-of-the-box features like metrics and seeing task definitions that make life easier.

What is most valuable?

The most valuable feature I have found is the elastic container service. That is where our apps get deployed. This feature is really important to us since, without it, we would not be able to deploy our apps the way we wanted to and would have to use a different vendor. 

This service is also valuable to our team as we have a lot of familiarity with it and adapting to the services from our previous one was fairly seamless. 

Another feature that is very valuable for our team is the IAM. It allows us to control security.

What needs improvement?

ECS could be improved by including more tutorials for beginners to reduce the barriers to entry. It would help to ensure understanding and learning in terms of how to use a cloud provider. Besides this, there are not any other areas of improvement needed since the service is very straightforward and there is ample documentation.

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003286 - PeerSpot reviewer
Software engineer at a marketing services firm with 501-1,000 employees
Real User
Oct 31, 2022
Helps catch bugs, easy for non-technical users, and useful for tracking issues
Pros and Cons
  • "This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
  • "Datadog could make their use cases more visible either through their docs or tutorial videos."

What is our primary use case?

We use metrics to track the metrics of our application. We use logging to log any errors or erroneous application behavior as well as successful behavior. We use events to log successful steps in our pipeline or failed steps in our deployment. We use a combination of all these features to diagnose bugs. 

It makes it much more efficient to look at all the data in one place. This speeds up our development speed so that we can be agile.

How has it helped my organization?

This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime. 

It also allows us to accurately record and project current and future revenue by measuring the application's metrics. This way, my team can accurately and rapidly create reports for upper management that are easy to read and understand. 

Datadog is also easy to read by non-technical personnel. This way, if there are any erroneous readings, everybody has a chance to find them.

What is most valuable?

We use metrics to track the metrics of our application. We use logging to log any errors or erroneous application behavior as well as successful behavior. We use events to log successful steps in our pipeline or failed steps in our deployment. 

We use a combination of all these features to diagnose bugs. It makes it much more efficient to look at all the data in one place. This speeds up our development speed so that we can be agile.

These features are the features that I use the most since it is incredibly difficult to track down intermittent bugs if I were to look directly under the hood in a CLI.

What needs improvement?

Datadog could make their use cases more visible either through their docs or tutorial videos. There are different implementations of certain features that we utilize to customize Datadog functionality and in that way, we sometimes get results that are not conducive to what Datadog thinks their features' use cases are.

For how long have I used the solution?

I've used the solution for at least one year.

Which solution did I use previously and why did I switch?

We have only used Datadog. We did not previously use a different product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003355 - PeerSpot reviewer
DevOps Engineer at a printing company with 51-200 employees
Real User
Oct 31, 2022
Great visibility, good logs, and a helpful dashboard
Pros and Cons
  • "For us to have visibility into our app stack and the hardware we run has been highly beneficial."
  • "I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."

What is our primary use case?

Log aggregation for us was a key component since we have a fairly old-school app running on VMs on bare metal. We previously didn't have much insight into our logs unless we manually tunneled them into each server.

The solution is reducing manual labor in troubleshooting problems in our environments server by server.

We also needed to monitor our Java app and MySQL database to understand their problems so that we could take action and resolve them.

Our use cases have since expanded to encompass all aspects of monitoring.

How has it helped my organization?

Before Datadog, all we had to go on was the gut reaction of the old guard on our team. While useful, the reactions and inherent knowledge only benefited a few folks.

Datadog has allowed us to create comprehensive dashboards and proactively send out alerts. We used the knowledge of people very versed with our products to help set up the platform and have since benefited from that.

The operative word here is visibility, and we've seen a huge improvement in that.

What is most valuable?

Seeing log trends and patterns and aggregate search was a huge first step for us. We then began using other features of the Datadog platform by enabling APM. After that, we did other integrations.

For us to have visibility into our app stack and the hardware we run has been highly beneficial.

We leverage APM, log management, and at least ten other integrations. Our DB, web servers, network, storage, and other areas are now monitored and hooked up to dashboards.

Dashboarding has also proven useful when information is going to be viewed by anyone in the organization.

What needs improvement?

Our experience has been overwhelmingly positive so far. That said, there is one area that could benefit from some polish. For example, I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus.

For how long have I used the solution?

I've used the solution for around six or eight months. We've had the Datadog agents deployed on our various environments.

What do I think about the stability of the solution?

So far, we have not had any issues with stability. It should be very stable and easy to update.

What do I think about the scalability of the solution?

The solution is currently deployed on a limited scale. That said, we see the potential and benefits of deploying this in a cloud scenario.

How are customer service and support?

Customer service and the support teams have been very responsive when we need them. They are very professional.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This was our first solution in this space.

How was the initial setup?

The initial setup steps with the agent are only confusing when using the config files for the first time. The main file includes a lot that you can specify elsewhere and it's not readily apparent which one to use until you dig in more.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

Our ROI with Datadog has been very high. It's given us the ability to see how we're performing, which we didn't have before.

What's my experience with pricing, setup cost, and licensing?

Ensure you have your ingestion pipelines dialed in, or you'll likely spend more than you were expecting.

Which other solutions did I evaluate?

We evaluated free and open-source options, however, ultimately, we decided that we didn't have the manpower as a small company to maintain them.

What other advice do I have?

There is nothing that the documentation cannot help with; it's very good.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.